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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars
1,937 ratings941 reviews
  1. 5 stars79% (1,525)
  2. 4 stars10% (203)
  3. 3 stars4% (76)
  4. 2 stars2% (47)
  5. 1 star4% (86)

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Showing 791-800 of 941 reviews
Jun 24, 2020
MamaToTDB
5 out of 5 stars review

Love this can!

We have had this for a week and love it! As a family of four, we were emptying our 10.6 gallon trash can several times a week, it seemed. I use a 30-gallon trash bag in this can and it took the entire week to fill with no noticeable smell (even had a tray from chicken in it that long!) I was also concerned it would overwhelm the space I had the previous can in since it is twice as big, but it does not take up much more space. Like the Tardis, it?s bigger on the inside!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Nov 8, 2017
ShrykeAbysmal
5 out of 5 stars review

Love It - Even Without Batteries

Already loving this trashcan. Fits right in with the rest of my stainless appliances. Roommate said all the stainless is beginning to make me look bourgeois, which is just fine with me because it's all paid for. Even without using the batteries and automatic feature, the can is very easy to simply open manually, after which the lid still stays open, and then to flip closed. And when it's closed, it seals really well, and you can't smell anything. It replaces a 13 gallon trashcan and already I can appreciate having almost double that capacity. I use 30 gallon trash bags and they work just fine. Wouldn't bother trying to find 22 gallon bags if they even make them. Great purchase!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Shrykeabysmal,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Feb 1, 2020
Ruthie
2 out of 5 stars review

Loved it but stopped working

I bought this 8 months ago and loved it but it stopped working. I replaced the batteries (3D's) but still doesn't open by itself. I have to use my hand to get it to open and the tap the lid again to close. It defeats the purpose of a touchless and hands-free trash can. My family and friends and loved it too until they saw that it doesn't work already. It was a pricely trash can to have to use your hands now to get it to open and close like any regular trash can.... I am disappointed!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just email us at info@ninestarsusa.com.   <br /><br />-Nine Stars Group

Jun 18, 2021
Ms T
2 out of 5 stars review

HoldsTrash Odors

Love the size, look, and quality of this trashcan, but every time the lid opens the awful trash odor escapes and overwhelming fumes fills the room. How do you control this. Regular trash cans have lids but does not seem to so air tight where the odors trapped. Please advise.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there,<br /><br /> We recommend cleaning the trash can with a light disinfectant wipe or damp clothe and airing it out about once a week to prevent any strong odors from building up.

Jan 30, 2018
JessJG913
5 out of 5 stars review

Glad I purchased!

This is so easy to use and so roomy! We were having to take the trash out once a day before this and now it fills up slower. It does open pretty easily so my only suggestion would be to put it in an area that people aren't constantly walking infront of. My family was causing it to open and I wound up having to turn it towards our dining room so it wouldn't pop open when we'd walk by. This is the first sensor trash can i've ever owned and it's made my life so much easier! I definitely would reccomend this trash can to someone looking for a good one.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi JJgaston817817,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Oct 30, 2018
Ajohn91
5 out of 5 stars review

Where have you been all my life!!!

Where have you been all my life! the only time I touch the can is to change the bag. And speaking of the bag, the can comes with a top ring to hold the bag in place no sliding into the can. Auto lid open and close. 22.5 gal can holds more trash than the usual13gal can. Love it!!!! Love it!!!!! Buy it, you will be pleased.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Ajohn91,<br /><br />Thank you for your review.We take feedback into consideration when looking to make improvements on our items. We are over the moon that you love your can! Enjoy! Best, Nine Stars Group

May 14, 2021
Connie
5 out of 5 stars review

Awesome Nine Star 21.1 gallon trash can

I purchased this automatic Nine Star 21.1 gallon trash can over 2 years ago. And I still love it. Had ran on the same D size batteries all this time. And believe me, my family uses this trash can a lot. What a fantastic product that still looks and performs great. I am so happy to have gotten this trash can I am ordering one for my Son's place.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Connie, Thank you so much for your kind words! We&#39;re thrilled to hear that you&#39;re enjoying your automatic trash can and that it&#39;s making life a little easier. &#x1f60a; We designed it to be both convenient and hygienic, so it’s great to know it&#39;s hitting the mark for you. If you ever have any questions or need support in the future, we’re just a message away at info&#64;ninestarsusa.com. Thanks again for choosing us! -Nine Stars Group

Jun 18, 2022
Jo
5 out of 5 stars review

love it!!!!!!

I have had this trashcan for over a year now. LOVE IT! Never gave me any problems, easy to clean, very convenient. Believe I have Energizer batteries in it & haven’t had to change them yet. Everyone who comes to my house loves it and my parents even ended up buying one for their house. 10 out of 10, highly recommended lol.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Jo, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com. -Nine Stars Customer Service

Oct 2, 2024
Teena
3 out of 5 stars review

The only complaint I have is that the battery compartment door is cheaply made. We managed to snap the clips off on day one & have had to duct tape the battery door shut because the battery falls out very easily. Be very careful when clicking that door off!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for sharing your feedback! We’re sorry to hear about the issue with the battery compartment. We understand how frustrating that can be. If you feel this is an issue that needs to be addressed, please don’t hesitate to contact us at info&#64;ninestarsusa.com, and we’d be happy to assist you further. We appreciate your support and hope your trash can continues to work well otherwise!

Jan 16, 2019
Butch
5 out of 5 stars review

Great choice

I bought it about 3 years ago. It still works great and I haven’t had any issues with it. The batteries last around 12 months. I use 30 gallon bags in it. This allows room to add trash from small containers the bathrooms and office, after it has been removed from the can. I would definitely buy it again and have recommended it to family and friends.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Butch,Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service