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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars1,934 ratings938 reviews
  1. 5 stars79% (1,523)
  2. 4 stars10% (203)
  3. 3 stars4% (76)
  4. 2 stars2% (46)
  5. 1 star4% (86)

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Showing 61-70 of 938 reviews
Jul 18, 2024
Tex
5 out of 5 stars review

Verified Purchase

Excellent Garbage Can

I have purchased two smaller ones from the same company, which I wasn’t happy with. This garbage can is totally redesigned compared to the older versions. It is absolutely better than the older ones and holds a lot more. It holds a whole week’s of garbage. I highly recommend this one, it’s fantastic. ❤️🙏🙏🙏

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you so much for your thoughtful review, Tex! We're thrilled to hear that the new design has met your expectations and is working out better for you than the older versions. It’s great that it’s able to hold a whole week's worth of garbage and fits your needs so well! If you have any other questions or need assistance in the future, feel free to reach out. Thanks again for the recommendation! 😊🙌

Feb 24, 2022
Vela
5 out of 5 stars review

Verified Purchase

Automated whiz

Battery operated, large opening, beautiful brushed stainless steel exterior, and works as described. I replaced my 13gal plastic, manually operated flippy -lid trashcan for this winner. The capacity is 26 gallons. I read a few reviews that indicated the cost for 26gal trashbags were costly & hard to find. Recommended 30gal instead...I took their advice and very happy that I did. Once the filled bag is removed I add trash from smaller bins around the house and make one trip to the container outside! Double capacity, quiet automated functions, conceals odors when lid is closed, looks fantastic w/other stainless steel appliances and a terrific value (and warranty!). Get one already!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Vela, Thank you for your review! We are excited that you are happy with this trash can! 😊 Should you ever have any questions, or concerns, please feel free to contact our customer service department at info@ninestarsusa.com. -Nine Stars Customer Service

Feb 9, 2024
Anonymous
1 out of 5 stars review

Verified Purchase

I am unsure why

I am unsure why someone designing a trash can would create an inner lip for the bag to catch as you are trying your lift it out… I thought we would get away from that either way this purchase but I am sadly mistaken. I have been fighting with a similar trash can for 2 years and am no longer willing to struggle for no reason.

Review from walmart.com
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Dec 12, 2017
benneb81
5 out of 5 stars review

Verified Purchase

Looks great, works great

I was worried about how responsive this would be, but the lid opens quickly once you trigger the sensor. Be aware that this item won't work well in tight spaces where walking too close to it will accidentally trigger the sensor. The sensor area is small and above the can, but if you walk too close to the front of it then your arm might trigger the sensor.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group

Dec 16, 2018
Denise
1 out of 5 stars review

Verified Purchase

Defective product and horrible customer service

I purchased a trash can from the Samsclub website in November 2018. The automatic lid never worked. Ninestars ask that you don’t return items directly to store and you work thru them. I’ve sent 3 emails and a message via their contact us section on their website. I have not heard from the company or a representative. I read the reviews regarding this company on google and the poor customer service is consistent. I am returning the defective trash can today and will not purchase anymore Ninestars items. Lesson learned!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Denise,<br /><br />Thank you for your purchase. We are so sorry for your inconvenience.You should have got a response back from someone. We are very sorry for your time being wasted.If you still are still interested in our units please contact us at 866-978-2778.-NineStars Customer Service.

Jul 14, 2024
JennieS
5 out of 5 stars review

Verified Purchase

Fantastic garbage can

I love the garbage can I bought four of them now? Never have to touch a garbage can just wave your hand above it. It opens up and automatically shut just watch. If you have a smart dog he wants to run his nose across it so he can open the lid never garbage can only. This one

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

That’s awesome to hear, and it sounds like your dog is getting in on the action too! &#x1f602; We’re so happy that the touchless feature is making things easier for you.<br /><br />If you ever need more or have any other questions, feel free to check out our website. We’re here to keep things simple, convenient, and dog-proof for you! &#x1f604;

Dec 19, 2020
Wendy
5 out of 5 stars review

Verified Purchase

Will buy again

Absolutely love this trash can. I will never buy a regular trash can for my kitchen ever again. This is priceless and definitely worth all the $$$. It is much more durable for my family. The size is a tremendous plus and does not take up any extra space but to top it off it Looks Great!

Review from walmart.com
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reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Apr 2, 2021
Shaun
4 out of 5 stars review

Verified Purchase

It works.

It works. It's bigger that I expected, which isn't always a bad thing, but something to keep in mind. The electronics portion feels a bit cheap to me, and the sensor is not top quality (it works most of the time, but you have to be slow and close), so I deducted one star.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Dec 6, 2018
camkek
3 out of 5 stars review

Verified Purchase

Great can, BUT!!!

This is a great trash can, we love the no touch aspect, and it looks great... BUT, what they fail to tell you is that it is near impossible to find bags that fit!!! We found them online for rediculous amounts of money ($80 for 50 bags?!?!). If you don’t mind using 30 gallon “yard” bags like we did, then it’s a great item, otherwise, look elsewhere.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Camkek,We appreciate your review. Sorry to hear you have been having issues finding bags to fit you unit.If you do not already know we do sell the trash bags on our website for your unit.Please feel free to go on and look at them.-NineStars Customer Service

Jul 14, 2020
Blueeyes
4 out of 5 stars review

Verified Purchase

Love

Love how the lid blocks out orders, and is easy to push the open button when I am skinning potatoes and close when done. The automatic function is great and works well for a fast dump. This is the biggest I could find at 22 gallons. I wish it were a little bigger for my big family, but it has worked great!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group