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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars
1,919 ratings923 reviews
  1. 5 stars79% (1,510)
  2. 4 stars10% (201)
  3. 3 stars4% (76)
  4. 2 stars2% (47)
  5. 1 star4% (85)
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Showing 41-50 of 923 reviews
Dec 8, 2017
splash1945
5 out of 5 stars review

Verified Purchase

great product

The one I recently bought is my second one in about three years...I love this trash can...it opens and closes without touching it...remains open long enough to rid your hands of the garbage...large enough to handle a good deal of trash...my first is still working...just moved it to the garage after much use

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service

Jul 16, 2024
careinuns
5 out of 5 stars review

Verified Purchase

Great handy task can

Works great. It makes it so easy when your hands are full and you need the garbage in there now. Just pass something like your hand or a piece of whatever your are trying to throw away across the sensor and it opens and then goes back closed automatically. It's a great trash can.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for the awesome review! We’re so glad to hear that the hands-free feature is making things easier for you, especially when your hands are full. It’s great to know it&#39;s working just as you hoped!<br /><br />If you ever need anything else or want to explore more options, feel free to visit our website. We’re here to keep things convenient and effortless for you!

Apr 24, 2021
Bak
4 out of 5 stars review

Verified Purchase

A nice looking, large trash can, uses batteries

A very good trash can, large and nice looking, with automatic lid opening function. The only problem - it uses old style batteries (D), which are expensive. Would be good if producer put there rechargeable battery, charging from USB. Then it would be the best trash can you want.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Jul 18, 2024
Tex
5 out of 5 stars review

Verified Purchase

Excellent Garbage Can

I have purchased two smaller ones from the same company, which I wasn’t happy with. This garbage can is totally redesigned compared to the older versions. It is absolutely better than the older ones and holds a lot more. It holds a whole week’s of garbage. I highly recommend this one, it’s fantastic. ❤️🙏🙏🙏

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you so much for your thoughtful review, Tex! We&#39;re thrilled to hear that the new design has met your expectations and is working out better for you than the older versions. It’s great that it’s able to hold a whole week&#39;s worth of garbage and fits your needs so well! If you have any other questions or need assistance in the future, feel free to reach out. Thanks again for the recommendation! &#x1f60a;&#x1f64c;

Feb 24, 2022
Vela
5 out of 5 stars review

Verified Purchase

Automated whiz

Battery operated, large opening, beautiful brushed stainless steel exterior, and works as described. I replaced my 13gal plastic, manually operated flippy -lid trashcan for this winner. The capacity is 26 gallons. I read a few reviews that indicated the cost for 26gal trashbags were costly & hard to find. Recommended 30gal instead...I took their advice and very happy that I did. Once the filled bag is removed I add trash from smaller bins around the house and make one trip to the container outside! Double capacity, quiet automated functions, conceals odors when lid is closed, looks fantastic w/other stainless steel appliances and a terrific value (and warranty!). Get one already!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Vela, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com. -Nine Stars Customer Service

Dec 12, 2017
benneb81
5 out of 5 stars review

Verified Purchase

Looks great, works great

I was worried about how responsive this would be, but the lid opens quickly once you trigger the sensor. Be aware that this item won't work well in tight spaces where walking too close to it will accidentally trigger the sensor. The sensor area is small and above the can, but if you walk too close to the front of it then your arm might trigger the sensor.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group

Dec 2, 2020
Linda
5 out of 5 stars review

Verified Purchase

The best trash can!!

This has been the BEST trash can! Absolutely love the sleek design and the automatic sensor feature. No more touching a dirty lid with your hands to open it. As soon as it senses movement in front, the lid opens. Goes very well with the stainless steel appliances in my kitchen! Would DEFINITELY buy again and I highly recommend.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Dec 16, 2018
Denise
1 out of 5 stars review

Verified Purchase

Defective product and horrible customer service

I purchased a trash can from the Samsclub website in November 2018. The automatic lid never worked. Ninestars ask that you don’t return items directly to store and you work thru them. I’ve sent 3 emails and a message via their contact us section on their website. I have not heard from the company or a representative. I read the reviews regarding this company on google and the poor customer service is consistent. I am returning the defective trash can today and will not purchase anymore Ninestars items. Lesson learned!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Denise,<br /><br />Thank you for your purchase. We are so sorry for your inconvenience.You should have got a response back from someone. We are very sorry for your time being wasted.If you still are still interested in our units please contact us at 866-978-2778.-NineStars Customer Service.

Feb 9, 2024
Anonymous
1 out of 5 stars review

Verified Purchase

I am unsure why

I am unsure why someone designing a trash can would create an inner lip for the bag to catch as you are trying your lift it out… I thought we would get away from that either way this purchase but I am sadly mistaken. I have been fighting with a similar trash can for 2 years and am no longer willing to struggle for no reason.

Review from walmart.com
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Apr 2, 2021
Shaun
4 out of 5 stars review

Verified Purchase

It works.

It works. It's bigger that I expected, which isn't always a bad thing, but something to keep in mind. The electronics portion feels a bit cheap to me, and the sensor is not top quality (it works most of the time, but you have to be slow and close), so I deducted one star.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group