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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
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4.6 out of 5 stars
stars
1,948 ratings952 reviews
  1. 5 stars79% (1,532)
  2. 4 stars10% (203)
  3. 3 stars4% (77)
  4. 2 stars2% (48)
  5. 1 star5% (88)

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Showing 41-50 of 952 reviews
Mar 23, 2021
Reviewer name: Bobandia
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great looking and great price !

This is a great can. It looks good and operates better than others I have tried. The lid stays open as long as your hands are near and won’t close till a few seconds after you move away. I wish the metal was a little heavier gage. The only problem seems to be finding quality bags that actually fit and don’t tear. Their bags seem to be expensive and others have said the quality was not there. I decided to get the 13 gal version just because of the bags.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review. We appreciate the feedback and we will most definitely relay your feedback for product improvement! If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   -Nine Stars Group

Dec 2, 2017
Reviewer name: A fan
2 out of 5 stars
2 out of 5 stars review

Cool but NOT reliable

Cool factor, high. Reliability, very low. Uses C batteries, not D. Battery life in this trash can is shorter than expected. Battery compartment design almost ensures that, eventually, battery weight will jar loose the compartment cover when replacing the garbage can lid; when this happens, cover and batteries fall into the trash. Would not buy another and have prevented family and friends from purchasing this model. Recommendation: purchase a model with a step-on bar, instead. I bought one, from Sam's, and have been much happier with it.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi A fan,<br /><br />Thank you so much for your review. We apologize that your battery compartment cover fell in the trash. We offer battery covers under warranty! Please feel free to call or email our customer service department at (909) 620-8877 / info@ninestarsusa.com. We also hope that you purchased a Nine Stars step-on trash can that better suits your needs. <br /><br />Best,<br />Nine Stars Team

May 24, 2023
Reviewer name: Pnutbutta
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Kitchen Can

I LOVE this larger 21 gallon can for my kitchen because it holds more, looks sleek, and contains any trash odor. Love the stainless look and requires 2 D size batteries. No more touching the lid and very easy to empty--be prepared...the more you put in, the heavier it'll be to empty but that's a welcomed given!! ;)

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We’re thrilled to hear you love the larger size and sleek stainless look! Hands-free and odor control are definitely game changers. Thanks for the heads-up about the weight—that’s a good problem to have! If you ever have questions or need assistance, feel free to email us at info&#64;ninestarsusa.com. Here’s to many more hassle-free kitchen moments!

Apr 25, 2026
Reviewer name: JOHN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best trash can ever

Awesome trash can Large opening is so much better

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi John, thanks so much for your feedback, we’re glad you’re enjoying the larger opening and overall design. We aim to make everyday use more convenient while supporting a clean, hygienic experience with thoughtful features and reliable technology, so it’s great to hear it’s working well for you.

Apr 29, 2026
Reviewer name: penguin
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

order sent after canceled headache to return

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We’re sorry for the inconvenience this caused and understand how frustrating that situation can be. It’s possible the order had already been processed and loaded for shipment before the cancellation request came through, but we know that does not make it any less of a hassle. If you need any further assistance, we&#39;re here and happy to help.

Aug 1, 2019
Reviewer name: Sample
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love the size and convience. However, I didn’t realize that the bags are hard to find

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Aug 9, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

works and looks great

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

It’s great to know the can has been a good match for both your needs and your space. We hope you continue enjoying its convenience and clean design!

Oct 8, 2017
Reviewer name: MJR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The bags come out of the can so much easier then our other trash can that was the same size but different shape.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Jun 22, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this trash can!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

It’s wonderful to know this has been such a great addition to your home. We’re glad the combination of hands-free convenience and modern design has made a positive impression. Enjoy your Nine Stars trash can, and thanks for sharing your thoughts!

Jul 20, 2024
Reviewer name: Cat
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Garbage bag size problem

Be aware that this can needs an odd size garbage bag. So far none have fit the can properly. 15 tooo small. 18 tight, 33 too big but this is what I am having to use.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Customer, Thank you for contacting the support team, and apologize to hear about the issues you are currently experiencing. We do offer various size trash bags on our website https://ninestarsusa.com/collections/trash-bags . Thank you have a wonderful day !