Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
Back to item details
4.6 out of 5 stars
stars
1,919 ratings923 reviews
  1. 5 stars79% (1,510)
  2. 4 stars10% (201)
  3. 3 stars4% (76)
  4. 2 stars2% (47)
  5. 1 star4% (85)
Sort by |
Showing 191-200 of 923 reviews
Sep 18, 2017
Fweedy
1 out of 5 stars review

Verified Purchase

This trash can is stylish and I love the sensor.

I love this trash can, I am cripple and it being 22 gallons is a blessing! I no longer have to have someone take the trash out every couple of days, I can now make it a week with it's large capacity! It would look good in any kitchen, utility room or where ever! The sensor has spoiled me, hate the thought of having to open a trash can by hand!!!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Fweedy, <br /><br />We are so happy you are enjoying your unit! <br /><br />-Nine Stars Group

Dec 2, 2017
A fan
2 out of 5 stars review

Cool but NOT reliable

Cool factor, high. Reliability, very low. Uses C batteries, not D. Battery life in this trash can is shorter than expected. Battery compartment design almost ensures that, eventually, battery weight will jar loose the compartment cover when replacing the garbage can lid; when this happens, cover and batteries fall into the trash. Would not buy another and have prevented family and friends from purchasing this model. Recommendation: purchase a model with a step-on bar, instead. I bought one, from Sam's, and have been much happier with it.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi A fan,<br /><br />Thank you so much for your review. We apologize that your battery compartment cover fell in the trash. We offer battery covers under warranty! Please feel free to call or email our customer service department at (909) 620-8877 / info@ninestarsusa.com. We also hope that you purchased a Nine Stars step-on trash can that better suits your needs. <br /><br />Best,<br />Nine Stars Team

Mar 4, 2021
Shell1
3 out of 5 stars review

Poorly Constructed, Worse Customer Service

Flimsy material and worse customer service. I've been waiting for a replacement lid since November. The lid opening is narrow and the hinge doesn't always operate properly. I've gotten nothing but excuses from customer service. This can is still under warranty!! I'm looking for a new can and Company!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   Thank you for reaching out to us via your review. We are saddened to hear this.. We offer our sincere apology for any inconveniences caused. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    -Nine Stars Group

Dec 2, 2017
Allen
1 out of 5 stars review

The auto lid won't last

I bought one a few years back. The lid ran on sensor for about a year then quit working, no matter how you replace the batteries. Then I bought a replacement lid for $30 from Nine Stars, and it quit working after a year. I would never buy this brand again.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />What is the issue you are experiencing with your unit? Have you tried to reset your unit?<br /><br />-Nine Stars Group

Aug 6, 2021
Tiffany
5 out of 5 stars review

Verified Purchase

Love this trash can!

Great trash can, opens seamlessly

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello Tiffany! So glad to hear you loved the self-opening feature!&#x1f60a; lt&#39;s exactly what we aim for. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Aug 6, 2019
Deb D
1 out of 5 stars review

Verified Purchase

Kitchen tray bags do not fit

Not at all ok. Regular bags don’t fit

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Jul 20, 2024
Trashy McTrashman
5 out of 5 stars review

Verified Purchase

Works

Love that it’s bigger than the 13 gal. Works great with 30 gal trash bags.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Customer, Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Jul 31, 2021
Diane
5 out of 5 stars review

Verified Purchase

Holds 21 gallons of trash!

I absolutely love the trash can. And, my husband does!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Diane, Thank you for your review! We are excited that you guys are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com.-Nine Stars Customer Service

Dec 31, 2021
Lizzy
5 out of 5 stars review

Verified Purchase

Large Capacity

Great for household of 6. It has a large capacity. Happy with my purchase.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Lizzy, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com. -Nine Stars Customer Service

Dec 13, 2019
DeeDee
1 out of 5 stars review

Verified Purchase

Liners are not standard and require a special bag

Was to big standard tall kitchen trash bags didn’t not fit. Requires u to buy special trash bags

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group