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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars
1,919 ratings923 reviews
  1. 5 stars79% (1,510)
  2. 4 stars10% (201)
  3. 3 stars4% (76)
  4. 2 stars2% (47)
  5. 1 star4% (85)
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Showing 181-190 of 923 reviews
Aug 3, 2017
Deb
5 out of 5 stars review

Verified Purchase

Great Size!

This is the second one I have purchased. My first one lasted several years. When it finally gave out about six weeks ago, I ordered the same one again.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Deb,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jun 24, 2020
KHS
5 out of 5 stars review

Verified Purchase

Great Sensor Trashcan!

We love our new trashcan! It's a large size to hold all our kitchen trash. Its so convenient with the motion sensor! I would definitely recommend this product!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Dec 17, 2019
Chas
5 out of 5 stars review

Verified Purchase

Clean trash

I’m loving my new trash can. No more dirty lids, the size is wonderful. No more full trash cans before the end of the day. I just hope it is study. Time will tell on that issue.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Dec 28, 2025
Maria
5 out of 5 stars review

If your having issues...this may help.

I've had mine for over two years. Still works just fine. I DID ...however... have to reinforce the battery cavity with a piece of thick, hard cardboard .inserted tightly... with duct tape... because the battery cover fell into the trash within the first year and was forever lost...(probably because my son usually takes out the trash and doesn't do it with care). The battery can slip loose when you take the top off consistently to get the trash bag out of the can. You have to make sure that the battery stays ALL THE WAY INSERTED.. which could help some of the people who are giving this product a poor review. I don't give up so easily and I guess I'm mechanically inclined. Hope that help some of you.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for sharing your experience and tips! We’re glad to hear your can is still working well after two years.<br /><br />If you need further assistance, you can email us at info&#64;ninestarsusa.com for guidance. We aim to provide products that combine hygiene, smart technology, and transparency, and we appreciate you sharing ways to make it work smoothly.

Jun 29, 2021
Peg
3 out of 5 stars review

Verified Purchase

Nine Stars Trash Can

Didn’t realize the can would need 3 batteries so had to go buy them so I could use it. If I had known I would have ordered them and had them ready when the can was delivered. Also did now read anywhere the can would need a bigger size garbage bad than the usual 13gallon bags easily available in the club.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Nov 27, 2017
Angel
1 out of 5 stars review

Wish I had read reviews before I bought

Bought two last year and loved the sensor.......now I have to turn it off because it has developed a mind of its own. It sometimes goes up and not down, it quite often makes weird noises and goes up when no one is near it and we have to turn it off at night because it makes noise all night long. My husband found a complaint page on ninestars gatbage cans, sounds like we are not the only unhappy campers. Too bad, loved it when it worked

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Angel,<br />We appreciate your review! we are so sorry you experienced issues with your sensor after two years. We wanted to inform you that we do sell the unit lids separately! If you do decided to purchase a lid or a new unit you will also get a 2 year warranty!<br />I will attach our site link that way you can explore all types of models we carry or simply to provide you with the lid of your unit!<br />https://www.ninestarsusa.com/home.php?cat&#61;1<br />Thank you!<br />-Nine Star Team

May 11, 2020
Llplank
5 out of 5 stars review

Best trash can EVER!!!

Bought this trash can on sale the first time thinking it was just a stainless steel trash can...imagine my surprise when the husband asked me why it needed batteries! Was elated to find out this one opened on its own! I had to have a second one and putchased it at regular price because I loved the first one so much!!! They both have worked with absolutely no problems at all. They have really spoiled my family and now when we go to other people's houses we expect their can to open for us!!! Love this product!!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We are SO happy to hear that you are so happy with your unit. We work hard to produce top-notch quality units and to hear that you received just that makes it all worth it! We welcome any further feedback with open arms, so please feel free to reach us via email at info@ninestarsusa.com with any questions, concerns or comments. We would love to hear from you! <br />-Nine Stars Group

May 23, 2024
ZooKat
5 out of 5 stars review

BEST PURCHASE EVER!

I've had this trash can for 6 years! It has been through a entire house move where it got dented but we were able to get the dent out easily. I can't say enough good things about this trash can. The extra volume is a huge plus as I now live in a rural area where you have to take your own trash to the dump. I saw a couple of remarks about trouble finding bags. I have always used Sam's 33 gallon trash bags which work great! The extra space in the bag when I remove it is perfect for pizza boxes or anything large that you don't want to put in the trash can because it will take up so much room. If this trash can ever does stop working, I would purchase another one without hesitation!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Good afternoon,Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Sep 18, 2017
Fweedy
1 out of 5 stars review

Verified Purchase

This trash can is stylish and I love the sensor.

I love this trash can, I am cripple and it being 22 gallons is a blessing! I no longer have to have someone take the trash out every couple of days, I can now make it a week with it's large capacity! It would look good in any kitchen, utility room or where ever! The sensor has spoiled me, hate the thought of having to open a trash can by hand!!!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Fweedy, <br /><br />We are so happy you are enjoying your unit! <br /><br />-Nine Stars Group

Feb 25, 2026
Justme
5 out of 5 stars review

Don’t always go with the negative reviews

This trash can is a great size. I’m really glad I trusted my instincts and ordered it despite some of the negative reviews—they don’t seem to fully understand the dimensions. It’s very wide, and while it might not look tall at first, once you put the lid on, it’s as tall as a standard kitchen trash can. I use 30-gallon trash bags, and they fit perfectly.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We’re so happy to hear that your trash can is a great fit and meeting your expectations. It’s wonderful that the dimensions worked out well and that your 30-gallon bags fit perfectly. Our goal is to combine reliable size, hygienic design, and touch free convenience, so it’s great to know it’s working so well in your home.