Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA forNeeds Bluetooth headphone support
I bought two years ago and satisfied with picture & performance. Very disappointed that it won't work with ANY of the 5-6 various earbuds and headphones we have. Sometimes one of us wants to watch that tv while the other needs quiet. Just disappointing. Streaming connectivity very easy, picture acceptable but probably = low price. We needed a tv THAT day so overall not bad.
Died after only 16 months
i thought that buying this samsung tv would be a wise decision, but at least for this model it was not. with a warranty covering one year, it completely died after only 16 months. i tried fixing it myself by replacing the two main internal boards, but not luck. apparently a screen issue and not worth fixing. performance while it lasted was ok but not great . my main complaint would be an odd flickering of objects colored red. in the future i may give a lesser known brand a chance.
Disappointed: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/ Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor
Amazing TV!
[This review was collected as part of a promotion.] I am loving my new Samsung Crystal UHD TV. The TV setup was incredibly easy through my Samsung Account on the Smarththings app. Just looking at the TV there is less of an edge than my previous television and the screen is HUGE! I wasn't expecting to see such a vast difference from my last TV since it was also UHD but I was amazed at how clear and crisp the picture is. The colors are vibrant, the darker parts of movies are clear as day and I can see every single bit of the picture. The speakers were good but I had to buy the Samsung soundbar to go with this amazing picture for a full theater experience. With this TV I am also connected to my other Samsung appliances so while I have a movie playing I am notified on screen when the laundry is done, the oven has finished cooking, the dishwasher has completed it cycle and am able to upload and enjoy my favorite family photos. I was able to connect this TV to Alexa but so far I can only get her to turn the TV on or off. I still have a lot more exploring to do! I love that there are so many settings to allow you get to the perfect picture for every type of lighting and movie. There is also a smart feature which will automatically detect what the right settings are, until you're used to playing around with the TV. I am so glad I purchased this TV instead of just staying with the what I had completely in ignorant bliss of what an amazing picture actually looks like. When guests are over I throw on a movie to show off my TV and watch as their eyes explode from their face and yell "It looks like that person is right here in the room with us!" My daughter was so impressed with the picture she screamed "I need that!" and ordered one herself. The only thing I wish is that there weren't so many buttons on the remote but I am learning them and it's so easy to use. This TV is an amazing deal for the price and you will never go back to a regular UHD TV again. Now I just have to replace my remaining TV's!
Brilliant Picture Easy Setup
my iast three tvs have been samsung's so i guess i ts safe to say i am a fan. this one replaced an 8 year old 55" tv whose screen began to develop bright spots. i felt it was time to upgrafe to a new and larger model to take advantage of more built in apps. the unit was very easy to set up and the picture is fantastic. one drawback that i wish samsung would fix petmanently is that the remote is not iluminated. short of that, im very happy with thus purchase and woukd highly recomnend it as the best in its oruce range.
2020 TV?
i bought this tv as a replacement for my 60in vizio from 2016. the vizio still works great, but i wanted a 4k tv with a better refresh rate. with my vizio i could cast any streaming app from my phone to it...from netflix to crunchyroll, but with my newer samsung i can only cast netflix and youtube music. amazon prime, hulu, discovery+, while they're on smarthub, the tv will not show up on the cast menu. after 3 hours texting and talking to customer support from parts unknown, the conclusion they finally gave me...after 3 disconnects...was that well, those apps just don't support the model of tv. they don't what?! ok, cool, awesome...so the tv itself is pretty good, screen is clear and vivid, looks great. smarthub has ads...blah. wish i could take it back.
Death Unrivaled: Thank you for your review of Samsung TU7000 TV. I am very sorry you are experiencing issues with your Samsung TV and that initial troubleshooting with Samsung Support was unable to resolve your issue. Please reach out to Samsung Customer Support again so we can provide further troubleshooting assistance specific to your setup scenario. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor
The best bang for your buck
[This review was collected as part of a promotion.] I had the Television for quite some time, it has amazing crisp colors and definition. I've Installed different streaming apps and all but one work effortlessly. The mounting process was fast and had no issues. All the ports in the back are perfectly angled for a wall mount on your big living room. Controler is universal with all TV of its series, easy to use and compact.
Perfect 2nd TV
[This review was collected as part of a promotion.] Bought this TV to put in kids rec room for gaming and movies. Has everything needed for easy hook up and ease of use. Only drawback i found is that there is no component video input, but then I needed to update to blu-ray anyways!
43" Samsung TV
[This review was collected as part of a promotion.] Decided to buy this smart TV to get streaming services on my bedroom, we have already a 65" on our living room that we love. The new one I got I like because already has the amazon, netflix bottom built in for easy access and now samsung has their own channel as well. We bought it as well because the picture is very clear and love the resolution, I like it a lot that I will buy another one to add to another room in my house. It was very easy to put together and easy instructions to create a samsung account for the TV and download the apps I like.
Modern UptoDate TV
[This review was collected as part of a promotion.] Very satisfied with this product. It has withstood power outages, hours upon hours of gameplay/ binge watching series and its accessibility to control it seamlessly on my phone is the cherry on top. I can turn on/off the tv from any room in the house without the need of being near the tv at all and switch from whichever mode I'd like whether it's local channels, different applications and game console use. It's been a few months since we purchased this product and we have no complaints so far. Will definitely keep buying these products in the future!
Great TV With One Exception
i love my new samsung 55” smart tv. the picture and sound quality are great, the remote control is easy to use and the inputs work well with my hdmi connection for my blueray player. the only complaint i have is that the pre-loaded apps cannot be deleted. i am 70 yrs old and am not interested in the pre-loaded apps. if i were interested in any of these, i would subscribe and add them myself. this causes me to have to scroll through all of the apps on the home screen to get to my favorites. since buying the tv, i have added three streaming services, sling tv, discovery+ and britbox. they are currently the last three listed on the home screen. i wish the apps that i don't use could be deleted or at least be re-ordered so i could easily navigate to my three favorites.