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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 941-950 of 10,218 reviews
Aug 23, 2022
Reviewer name: Evan17
5 out of 5 stars
5 out of 5 stars review

Love my 75" TV

[This review was collected as part of a promotion.] Tv used for viewing in the evenings. 2 years in and it's working fantastic still. Image is great, 75" is plenty. Only reason I'd upgrade (in a few years) is to get the newest technology. Will stick with Samsung.

Review from Samsung US
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Oct 5, 2022
Reviewer name: FortniteL0ver
3 out of 5 stars
3 out of 5 stars review

Samsung Crystal TV

[This review was collected as part of a promotion.] I really enjoy Samsung's tvs they're always high quality and have an ecosystem of products that can share features with the TV. The image quality is clear and colors bloom brightly when I watch Netflix or play on my xbox. The sound quality surprised me when I first used the TV speakers, it sounds great rivaling even some high quality sound boards. The crystal TV is overall a great TV with crystal clear picture😉 and crisp audio that I don't even need to buy a separate audio system. My only major complaint is the menu. I'm not sure if it's only me but the menu is soooo slow. I press to move to another app and it takes a solid 5 to 6 seconds for it to respond and even slower when first turning it on for the day. I checked the storage and it only has like 47 megabytes out of 2 gb left of free space. Most apps you cannot delete to free up space and that's my only guess to why it's so slow and unresponsive like cold starting an old Ford in the dead of winter. If they could address that issue I would leave a higher rating. Otherwise this is a great TV especially for families.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi FortniteL0ver, Thank you for your review of the Samsung TU700D TV. We appreciate your feedback and are here to help you! Please follow the below tips to help resolve the issues with a slow menu and User Interface. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 23, 2021
Reviewer name: Arthur
5 out of 5 stars
5 out of 5 stars review

Good value

easy to set up and use couple of minor nits. buttons on remote too small, will upgrade remote. 2nd is if in an app watching show and i pause and turn off tv and turn it back on later it doesn't remember where i was, have to start over. glad this is the worse of my concerns highly recommend, beautiful picture and sound. bought a sound bar and don't need it.

Review from Samsung US
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Sep 15, 2020
Reviewer name: Soundbar4me
5 out of 5 stars
5 out of 5 stars review

More features then I expected!

[This review was collected as part of a promotion.] I really enjoy this TV, because I am old School and wanted to upgrade. Now I can mirror my phone, I received many more channels than I expected, I have my stereo hooked up to it, and the best part is my wife enjoys it because I'm able to change the light settings on it to meet her needs for her eyes! Great details and color! I am very thankful I bought this TV!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: RCK3
3 out of 5 stars
3 out of 5 stars review

Nice Image but Some Lag on Home Screen

[This review was collected as part of a promotion.] The TV images are more than acceptable. It is nice and clear. However, wish the remote had a HULU TV button. Plus the remote seemingly lags moving the cursor over when utilizing the home screen and switching apps. That is my least favorite feature but the TV is fine and worth the affordable price.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

RCK3: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 13, 2020
Reviewer name: jessica2252
5 out of 5 stars
5 out of 5 stars review

Amazing tv!

[This review was collected as part of a promotion.] I love this 58” Samsung tv! It's crystal clear for picture and very easy to use. It's not super loud as other TVs, when you turn it all the way up but the sound is nice and clear. It does require internet if you want to mirror you screen which is another downfall. But other then those two things I love the tv. Very little settings which I like. The remote is light and small which I like. The tv is also very lightweight compared to my old Samsung tv. I did have a little trouble mounting it but it's the mount we had. This tv is easy to set up. We use prime video and Disney plus apps. As for gaming we have a ps4 and let me just tell you it makes the games that much more better! Super clear and so lifelike. I highly recommend this tv!

Review from The Insiders
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Jun 11, 2022
Reviewer name: SamsungHouse
5 out of 5 stars
5 out of 5 stars review

Great Performance

[This review was collected as part of a promotion.] We bought our Samsung 55in 4k TV almost 2 years ago, and we have yet to have any sort of issues with it. It has always been reliable, fast, and easy to use. It must also perform its own maintenance because I have never even needed to do any updates or anything to keep it running smoothly. We are happy with our purchase and I would recommend.

Review from Samsung US
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Jun 7, 2020
Reviewer name: Nimmers
5 out of 5 stars
5 out of 5 stars review

Crystal Clear Picture

[This review was collected as part of a promotion.] I bought this Samsung 65" TV I will start with the pros. The tv has an ultra sleek design and is light weight. The installation was extremely easy. It fit on our fireplace mantel like it was made to go there. The picture is crystal clear and I love the legs. The sound is incredible. I have always used Samsung phones but had never tried any of their other products but they outdid themselves. The features are amazing. The Samsung TV Plus had all kinds of programming. You can easily access your gallery, Netflix, Amazon and many more. This is by far the best TV that I have ever owned. It is a great buy and I would recommend it to everyone. Now for the cons, there is just one. With my cable company, I have to use 2 remote controls. There may be a way to do it all with one but I haven't figured it out yet. Great buy. I would like to thank my wife and The Insiders for this awesome TV.

Review from The Insiders
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Sep 16, 2020
Reviewer name: David88
3 out of 5 stars
3 out of 5 stars review

Display and sound great but...

[This review was collected as part of a promotion.] Picture looks outstanding and impress how loud it is compared to previous Samsung TV i had. However, within the first 30 days starting having power issues in which the TV won't turn on. What surprised me as well is that the TV does not have a power button on tv, so when tv would not turn on with either cable remote or Samsung remote, I had to unplug the the TV from power source for tv to turn on. I already had to do this at least 5 times! Not happy with this since I purchased as a replacement Samsung because of power issues.

Review from Samsung US
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reply from OBA

David88: Thank you for purchasing the Samsung TU7000 TV. I am very sorry that you are experiencing issues turning your TV on. You may want to try the following troubleshooting steps: (1) Make sure that the AC power cord is securely plugged in to the TV and the wall outlet. (2) Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid red. If it is off, the TV either does not have power, or it is on and the screen is black. If it is blinking, your TV may need service. (3) Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. (4) If the TV turns on, your issue may be with the remote control Please visit our set-by-step troubleshooting guide online by searching 'Samsung support TSG01001086' If your issue persists, please contact Samsung Customer Support, and a representative will gladly assist you. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 24, 2021
Reviewer name: LPD101
5 out of 5 stars
5 out of 5 stars review

GREAT FEATURES ON THIS SAMSUNG MODEL

[This review was collected as part of a promotion.] THIS TV SET IS USED IN THE DEN, IT WAS PURCHASED TO REPLACE A 55" LG UNIT THAT DIED AFTER 2 YEARS. I DECIDED TO TRY A SAMSUNG INSTEAD OF ANOTHER LG BASED ON THE COMPARISON OF FEATURES. THE ONE FEATURE THAT I REALLY LOVE ABOUT THIS SAMSUNG MODEL IS THE ABILITY TO MIRROR MY APPLE DEVICES WITHOUT NEEDING AN ENGINEERING DEGREE TO MAKE IT HAPPEN. THE OTHER FEATURE I REALLY LIKE IS THE EASY SETUP OF THE BLUETOOTH SOUNDBAR. A+ ON THESE. OF IT IS VERY EASY TO OPERATE AND SET UP AND I REALLY LIKE THE PICTURE, CLEAR AND SHARP WITH THE 4K RESOLUTION.

Review from Samsung US
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