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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (606)
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Showing 451-460 of 10,225 reviews
Apr 23, 2021
Reviewer name: Perksurge32
4 out of 5 stars
4 out of 5 stars review

This was an upgrade for sure

[This review was collected as part of a promotion.] I just started using this model as an upgrade to my urgent tv. The colors are vivid, it was able to attach to my current wall mount, sound is great, love the addition of Bluetooth tech, thought it was 120hz, which is the purpose I bought it, but it's only 120 true motion 60 hz which with my Xbox one series x, I wanted to see the new refresh rate, but at a good deal I'm going to keep it. Samsung always is a true, stand up brand, always.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: Sam303
5 out of 5 stars
5 out of 5 stars review

Great features, smart one

[This review was collected as part of a promotion.] I use this TV for my Living room. As I have only 1 TV,it's used everyday. I watch my favourite YouTube Channels and Netflix But before that let me mention, as I have another Samsung product like Smartphone, it was VERY VERY easy to setup this TV using the App on my phone. I didnt need to setup network as well. Regarding features.. Smart features 1 that I already mentioned above, but apart from that, I love the Samsung TV Plus. It has helped me to get free minimum news channels like NBC, CBS, Bloomberg. There are many movies and music channels, but I didn't get time to spend on those. Another feature - I didnt need to invest in sound bar.. its volume suits my living room and I am very happy when I am watching different programs like news or movies or music videos on YT. I also use this to project my phone gallery and find best photos and videos using big screen... Overall it's great,, Truely SMART TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 9, 2023
Reviewer name: joyfulpixie
3 out of 5 stars
3 out of 5 stars review

Sound issues. Remote is lacking.

I purchased the 43" Crystal UHD TU7000 TV 1 month ago. The tv has a good picture but the sound is horrible. I have to turn it up to between 75-100 in order to hear it. I have tried every option in the audio settings to fix it. Didn't help. I tried adding a sound bar but the Bluetooth connection only worked with live tv not the streaming services. (Why should I have to buy a sound bar anyway?!) The remote has a bad design and no voice search. The fast forward, reverse, pause and play are all the way down at the bottom. It's all but impossible to hold the remote and reach those buttons. Since I mainly watch streaming, that's a big minus. I love samsung products, but this one stinks! I dread packing it up to send it back.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi joyfulpixie, We appreciate your feedback on the Samsung TU7000 TV's sound and settings. Please know we are here to help. If your TV volume is too low, there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Regarding connecting your Soundbar via Bluetooth, please make sure that the TV speaker is set to the Soundbar. Go to Settings > Sound > Sound Output. Finally, thank you for your review of the Samsung TV remote; please know your feedback will be shared with our internal teams. When using Streaming services, you can use the return key and directional arrows to pause/play, FWD/RWD. I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 22, 2020
Reviewer name: Berto88
1 out of 5 stars
1 out of 5 stars review

Broken after 1.5 Months

I had only owned this TV for 1.5 months before it suddenly decided to start turning on and off, over and over. I scheduled a warranty service repair and it took them a week and a half to come out. Finally the repair person was here last week, replaced the main board, then told me the screen needed to be replaced and he had to order another part. So far I have been without my new TV for over 2 weeks now. DO NOT BUY!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Berto88: I am very sorry that you have experienced multiple issues which have caused you to be without your TV for over 2 weeks. I understand your disappointment and frustration. Your user experience is very important to us and will be shared with our teams. Should you wish to check the status of your repair or need any further assistance, please contact us: 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com Again, my apologies for the inconvenience you have had. ~ Samsung Solutions

Oct 25, 2022
Reviewer name: StreamerDreamer
4 out of 5 stars
4 out of 5 stars review

Great user interface

[This review was collected as part of a promotion.] I use the TV to watch my favorite streaming services. I like how it comes with some of the samsung channels, but can easily search add my favorite streaming apps. its also super compatible with other add-on adn gaming systems, and the 3 months of apple tv doesnt hurt. All in all I found the 55in TV to be more than enough for my needs but am very satisfied with this.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 8, 2022
Reviewer name: Stephanie
4 out of 5 stars
4 out of 5 stars review

Awesome TV, awful remote.

i love, love, live my new television, bute i hate the remote. frequently used controls are microscopic at the bottom, and it's layout places all common controls on the lower half that rests in your hand. also, i find that most remotes have a similar layout that this one is nothing like. plan to try the samsung smart things app on my phone or find a better universal remote. that being said, i still and very happy with my purchase.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: am3333
5 out of 5 stars
5 out of 5 stars review

All around great! Except...

[This review was collected as part of a promotion.] I use my Samsung TV for just about everything. I stream Netflix, HBO MAX, Amazon on it. On occasion, I also play video games on it. It's great! Except, I notice that the TV has trouble between different shades of black. For example, in a dark movie scene the TV will become very pixelated with different shades of black. The TV has trouble with shades of black.

Review from Samsung US
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Jul 26, 2022
Reviewer name: Moviefanatic
4 out of 5 stars
4 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This model is extremely clear! The graphics have increased vs previous modes. The TV is clearer when the room is dark. When there are reflections of light from light bulbs it affects what you can see on your TV. I love watching Netflix, Hulu, DisneyPlus and Amazon Prime movies/shows. It enhances your experience through any app you use. The only downfall to this TV is that it sometimes disconnects from your WIFI and the only way to get it to work is unplugging your TV for a few seconds and reconnecting. Other than this minor issue this TV is by far the best one I've purchased thus far.

Review from Samsung US
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Dec 22, 2021
Reviewer name: Carebear1974
5 out of 5 stars
5 out of 5 stars review

Great price !

This tv was bought for our family as a gift from my mother in law and boy she picked an awesome TV. Never had a big TV like this before and the clarity is amazing along with everything else lol. Thats why we're returning customers because as soon as you walk in your greeted and offered help and very patient and courteous.never had a bad experience with anyone there. Sorry for long review

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Carebear1974! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Sep 15, 2021
Reviewer name: Happydad
5 out of 5 stars
5 out of 5 stars review

Great features and picture quality.

[This review was collected as part of a promotion.] I use my Samsung TV for streaming services as well as playing my PS4. The picture quality is wonderful. I'm very happy with it. It was a gift from my wife for Father's day. Will stick with Samsung from here on out.

Review from Samsung US
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