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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (606)
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Showing 461-470 of 10,225 reviews
Oct 25, 2022
Reviewer name: Daystar
3 out of 5 stars
3 out of 5 stars review

Frustrating...

[This review was collected as part of a promotion.] The tv would be fine except that it restarts four or five times daily...I've followed every troubleshooting advice I can find.. countless resets...unplugging...device care procedures...nothing fixes the issue...it was too large and heavy for me to repack and return...the picture is great...but the daily restarts are stressful and frustrating...

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Daystar, I'm sorry to hear about your experience with the TU7000 TV power cycling issue, where your TV is turning itself on and off repeatedly. Please give us a chance to make this right by calling us again at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Nov 13, 2021
Reviewer name: KlynTech
5 out of 5 stars
5 out of 5 stars review

Bluetooth Included

the tu7000 is a great, feature rich tv. i bought this tv because it includes bluetooth. my hearing impairment requires that i use a headset while watching tv. the tu7000 allows the tv speakers and the bluetooth device to work simultaneously. also, the set will automatically connect with the headset if the headset is powered on before you power on the tv . . . nice!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 30, 2021
Reviewer name: Clay
3 out of 5 stars
3 out of 5 stars review

Nice TV, but not a very bright picture

everything works on the tv, but the picture is dimmer than my last samsung. i even turned the brightness all the way up, and it still has a dim look. if you are going to buy make sure you see how it looks in the store first. that was my mistake. wont make it next time

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Clay, Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try the different Picture Modes or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jan 4, 2021
Reviewer name: Django
3 out of 5 stars
3 out of 5 stars review

Looks great and is perfect size, BUT...

...i am rather disappointed by the apparent lack of a typical, normal audio out jack (by which i could run sound through my beloved old kenwood rack system — like i *did* with my previous samsung 36-in smarttv... it was an amazing combo.) i guess removing the audio jack is considered to be "progress"? (coz they take up soooo much space? ha!) i suppose maybe i could stream my services through my old ps3, running sound from it to the kenwood, but that kinda defeats the whole "new smart tv" thing... sigh.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Django: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the types of input ports available are important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 5, 2022
Reviewer name: Leoj2312
5 out of 5 stars
5 out of 5 stars review

Best TV I ever had !!!!

[This review was collected as part of a promotion.] My 55" TV is great for gaming and TV . I use my TV 12 to 16 hours a day and nevera hace a problem. The quality and colors of the TV is grade A +. I think Im going to buy another one triste year, but I watt a 4k 120hz.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 18, 2020
Reviewer name: vanessa
5 out of 5 stars
5 out of 5 stars review

Perfect size!

[This review was collected as part of a promotion.] I bought the TV for my bedroom, I was very satisfied with the size. I love how easy is it to move from the TV channels to Youtube, Netflix, Hulu, Disney+ and many more other apps. I organized the apps as well in the order of my preference, which was helpful. I also love the timer option which I use a lot, like in case in fall asleep. Another plus is how easy it is to connect to my phone or laptop so I can display stuff on the screen. (: Very happy with my purchase, and it had a good price, for a college student!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 20, 2021
Reviewer name: Tattootee
5 out of 5 stars
5 out of 5 stars review

I am so impressed!!!

[This review was collected as part of a promotion.] This TV has the best picture EVER!! IT looks as though you are watching it live its so crystal clear! Games and videos are superb as you can see every little detail not to mention the vibrant color it has!! I couldn't want anything more in a TV. SAMSUNG, you did an excellent job on this!! My favorite TV by far, I love the picture it has. My surround sounds great with it as well, I highly recommend this product!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: Brizzle
4 out of 5 stars
4 out of 5 stars review

Great picture, minor issues

[This review was collected as part of a promotion.] I love the sharpness, clarity and deep blacks of the picture but once I starting watching 4K discs, there was an audio issue that would pop up on a disc every now and then. I tried multiple different players and multiple different sound outputs but the problem persisted. Obviously, I'm at fault for not getting a warranty or noticing the issue sooner, but I think the company should cover manufacturer defects as my tv is currently at a local shop. Any other audio output sounds perfect, but it gets muddled when it's out through a 4K player.

Review from Samsung US
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May 23, 2022
Reviewer name: KeithStl
4 out of 5 stars
4 out of 5 stars review

For the most part a pretty picture

[This review was collected as part of a promotion.] I used my television mainly for streaming TV. It brings nice pictures for 4K broadcast. The only issue is that for hockey, there are small smudges on the screen in the white ice. But all other sports when there are 4K broadcast for the Firestick, I am very satisfied.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 20, 2021
Reviewer name: Rose17
4 out of 5 stars
4 out of 5 stars review

This tv has a great screen, amazing

[This review was collected as part of a promotion.] This TV has an amazing screen, multiple features and settings to adjust at your liking. Has a very great audio again that you can adjust at your liking, crisp screen great for watching series and movies. Great for gaming, easy to connect and to carry, I love my Samsung Tv

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287