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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 4,241-4,250 of 10,219 reviews
Feb 27, 2021
Reviewer name: EazyE
2 out of 5 stars
2 out of 5 stars review

Looks great but doesn't always work

this is my first 4k and first smart tv. picture quality is great but my apps crash constantly. i have good, fast internet connection so i know that's not the issue. i was using a roku stick on my old tv and it worked perfect. i figured having the apps installed on a brand new tv would be even better but boy was i wrong. every single day i have to reboot the tv and/or the apps to get them to work. and then sometimes they will stop working again in the middle of a show. it's very frustrating to never be able to turn on a brand new tv and have it work the way it's supposed to. i expected more from samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

EazyE: I am sorry that you are experiencing issues with your TU7000 4K Smart TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. I hope this helps. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 30, 2022
Reviewer name: MooreTechPlz
5 out of 5 stars
5 out of 5 stars review

The Ying to my galaxy's Yang.

[This review was collected as part of a promotion.] Thats right If my galaxy has a partner in crime it would no doubtably be this gal right here. Ability to Stream or mirror instantly with direct link without wifi is no doubtably a top feature. 2nd is without a doubt the remote. Its universal and not just to samsung devices. it controls anything connected to tv. Cant find remote and need to stream the lastest kids asap. No worries Voice activation can help. Cant find the words, thats ok tap your device to side of tv and poof wirless mirroring. Just imagine all the possibilities when the one feature alone does a that!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: MoCars
5 out of 5 stars
5 out of 5 stars review

Love My Samsung TV

[This review was collected as part of a promotion.] My Samsung Tv's are the best. I also have Samsung phones. I Love being able to link my phone and tv's together and being able to watch what is on my phone on my tv's. The picture quality and sound are the best I have seen. Would not trade them for any other tv out there.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: Jun41T
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] Always a fan of Samsung TV. I still have a working first edition of Samsung LED which was bought 13 yrs ago. Now I bought this 75 inch TV for my basemento enjoy a movie night with my family. Picute quality has improve a lot. Size is absolute. Free apps are great. Wont hesitate to buy again if my old Samsung TV gives up.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 23, 2020
Reviewer name: LovemyTV
5 out of 5 stars
5 out of 5 stars review

This product is excellent

[This review was collected as part of a promotion.] This TV is my second Samsung and it is amazing. It was extremely easy to set up. It picked up on my firestick, my new Blu-ray player immediately and I didn't have to put in endless codes to make anything connect. I no longer have cable TV and rely on the internet to watch TV. The TV station guide has many enjoyable stations and even includes weather and news channels. Overall I think this TV was a perfect purchase for me. Not overly expensive and the quality is there. Thank you Samsung

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 10, 2020
Reviewer name: Tv user
3 out of 5 stars
3 out of 5 stars review

Glitchy software

pandora often needs a restart after extended listening, the 'still listening?' button alone doesn't get it. pandora also plays same song twice frequently, which has never happened to me on any other device. had to factory reset after one week because no apps would work, tv just kept jumping back to hdmi input when i tried to run any app. hoping it gets better, the pandora problems are livable, but the factory reset is a terrible nuisance.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Tv user: Thank you for choosing the TU7000 Crystal UHD Smart TV and taking the time to share your experience. I apologize for the inconveniences you have had with your apps not working properly. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Nov 13, 2020
Reviewer name: catlady
5 out of 5 stars
5 out of 5 stars review

This TV is great

[This review was collected as part of a promotion.] I enjoy the screen features and the size of the screen that I have on my TV perfect for my one bedroom apartment complex. I can screen mirror my phone easily and the settings on this TV are easy to get to.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 16, 2021
Reviewer name: SmoothE611
5 out of 5 stars
5 out of 5 stars review

My Samung TV was well priced with great features.

[This review was collected as part of a promotion.] I use my TV for streaming, gaming, watching movies, sports and TV. The USB port plays a wide variety of video files and even let's you resume from where you left off. Streaming from my Samsung Galaxy S20 Ultra phone is easy or from my father's IPhone 11 with air play 2. I got samsung premium care which I would highly recomend.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 24, 2022
Reviewer name: GenRowdy
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] Wowzers, thanks Samsung. We absolutely love our new TV, great price point and super easy setup. Everything works great and the picture quality is fantastic. I only wish the TV came with more preinstalled apps or that it was easier to add apps to the Samsung TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 12, 2021
Reviewer name: Seppa7
5 out of 5 stars
5 out of 5 stars review

Beautiful TV for the Value

[This review was collected as part of a promotion.] My TV is little older but same family and is Curved. Picture quality is amazing and we use it for hi-def streaming movies and shows, gaming, and music. It's 4k delivers a crisp beautiful picture quality and stunning graphics.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287