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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 4,231-4,240 of 10,219 reviews
May 27, 2022
Reviewer name: Duke
5 out of 5 stars
5 out of 5 stars review

Surpassed expectations

Had it for over a month now and keep finding new stuff. I am sure our service provider has a lot to do with it but they are only as good as the tv you are viewing them on. Love the free wi if channels that came with the tv. Awesome picture quality and sound. Could not be happier

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Duke! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 25, 2022
Reviewer name: JohnBernard
5 out of 5 stars
5 out of 5 stars review

Very Pleased

[This review was collected as part of a promotion.] Based on my research prior to purchasing, I chose this TV due to many considerations. After receipt, installation and experimenting, I am more than satisfied and completely happy with this product.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 2, 2020
Reviewer name: nothappy
2 out of 5 stars
2 out of 5 stars review

Disappointed

One of the reasons I bought this was because it is compatible with Alexa. I'm very disappointed that after maybe hundreds of tries, I haven't been able to connect it to Alexa. Been writing back and forth with support and they just keep giving me directions on how to connect Smarthings to Alexa. If you're going to advertise that your TV does something, then make sure it does, or make sure your support knows how to get it to do what it's supposed to

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

nothappy: Thank you for purchasing the Samsung TU7000 4K Smart TV. Your TV works with Alexa-enabled devices. You can ask Alexa to turn on your TV, change channels, control volume, and more. You will need to download both the SmartThings app and the Amazon Alexa app. 1) Discover your TV in the SmartThings app by selecting the Add Device option. 2) Also, be sure that your Alexa device has been discovered in your Alexa app. 3) From the Alexa app, enable SmartThings Skill for a TV. Once this skill is added, go to Discover Devices, and your TV will be automatically discovered. Should you need assistance with setting this up, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

May 18, 2020
Reviewer name: samantha458
5 out of 5 stars
5 out of 5 stars review

technological amazing

[This review was collected as part of a promotion.] I am so happy with this product . I was suprised to receive Samsung tv plus along with my purchase. the picture is clear and crystal . I am really happy with the sound quality as well. this t.v. really exceeded my expectations. the Alexa option really helps if I don't want to move or scroll alot. I am so happy it came with added tv channels love being able to watch unsolved mysteries.

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: DOMINANCE
3 out of 5 stars
3 out of 5 stars review

TV BROKE AFTER A YEAR

[This review was collected as part of a promotion.] THEY SENT ME THE TV WITH A CRACK IN THE SCREEN!!!! THEY SAID THE TV WAS GOOD AND ABOUT A YEAR LATER THE TV WENT OUT!!!! THEY SENT A TECHNICIAN OUT HERE AND HE STAYED OUT HERE FOR 3 MINUTES SAW THE CRACK AND SAID THAT CAUSE THE DAMAGE!!!! IT TOOK ME ABOUT 3 MONTHS TO GET A REFUND AND I STILL DON'T HAVE A NEW TV TILL THIS DAY!!!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi DOMINANCE, We appreciate you sharing your experience. Please call us so we can further assist you. Please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 3, 2022
Reviewer name: Casualstreamer
4 out of 5 stars
4 out of 5 stars review

Great value for the price.!

[This review was collected as part of a promotion.] Crisp image, good connectivity and interface. I've that it switches to ps4 or Nintendo switch automatically Good app support overall. We use it for streaming and occasionally mirroring my phone which also works great!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 23, 2020
Reviewer name: shopper743
5 out of 5 stars
5 out of 5 stars review

Has amazing features

[This review was collected as part of a promotion.] Choosing a TV was pretty hard for me. I decided to go with the 65 in smart TV. Amazing sound, amazing picture, and amazing features. You have options to add apple tv right on the home screen, you can even play your apple music. They have a variety of apps you can download for many of your needs. I would 100% recommend this TV to anyone that doesn't really know what they want. And it comes at an amazing price!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: GreatTV
5 out of 5 stars
5 out of 5 stars review

Great Television

[This review was collected as part of a promotion.] This TV is great. This TV easily handles all my needs and more. Fantastic picture, lifelike color and fine detail. I can't say enough to say how satisfied I am with this television. Thanks Samsung.

Review from Samsung US
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Jul 27, 2022
Reviewer name: MomofBoys
5 out of 5 stars
5 out of 5 stars review

Wonderful quality

[This review was collected as part of a promotion.] I love our Samsung TV. It's one of many TV's in our home. This particular one is in our living room. The picture quality is great. I love the size and design of this TV. It sets so great on my TV stand. The sound is just as wonderful as the picture quality. I would definitely buy another one like this.

Review from Samsung US
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Oct 21, 2020
Reviewer name: GroonMoo6
3 out of 5 stars
3 out of 5 stars review

Remote control

[This review was collected as part of a promotion.] Remote control does not change cable channels, does not work on Altice channels, guide option does not work, cannot change channels, volume and mute button does not work. Have to use cable remote to change cable station and sound. Picture is great though on Samsung and Netflix.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

GroonMoo6: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issue with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions