Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA forGreat picture for a great value.
[This review was collected as part of a promotion.] The user interface needs work. It's not anywhere near intuitive at all. I know what the goal is... to keep the picture as you scroll thru the menu but it just doesn't work for me. I'm talking about the home menu. Maybe there's a default setting to go to live tv when turned on. Will need to search for that. The remote needs to be upgraded also. I bought a 14” Samsung about 5-6 years ago and it's basically the same remote. Seems to be quite a lag between pressing the button and the tv reacting. Other than that, I love the TV. Has an awesome picture! Hoping to win the sound bar!
Great potential, very disappointing
[This review was collected as part of a promotion.] This TV has all the functional capabilities of a smart TV (connect to any streaming service with ease), and is very simple to set up. The sound in particular is awesome! Unfortunately, I've been using the TV for 2-3 weeks now, and it will freeze up upon start up. When turning it on, it will freeze up and it seems the only solution is to unplug the TV. Navigating the home page is very slow also. I have yet to experience it freeze up while watching a show/movie, but it's very annoying to experience upon start up of the TV. I don't recommend this TV due to these issues.
jgal0: Thank you for sharing your experience with the TU7000 TV. I am sorry that your TV is freezing periodically. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
This TV has great resolution, vibrant colors
[This review was collected as part of a promotion.] I use my TV to watch games, play video games, and watch YouTube. The best TV I have ever owned. I like that u can stream and use apps. This TV has great features like streaming. And also includes camera to do video calls. The creen can split 4 ways to watch four things at a time.
Absolutely love it!!!
[This review was collected as part of a promotion.] This tv is absolutely amazing. It has great smart features. I can use my phone as the remote . Comes with Netflix installed right out of the box. The couple times we have moved it around we haven't had any problems with it . Movies and shows are fun to watch as they are HD and in 4k as well. It is a great addition to a living room, but if your looking to upgrade your room to a theater this is the tv to do it.
Love the picture
[This review was collected as part of a promotion.] Watch all my favorite movies crystal clear picture feels like I'm in the theater with a better quality picture and sound using my samsung surround sound woot woot. Best TV for gaming I've ever owned or seen hands down. Really caotures the quality of the games makes it so realistic. Ill be playing for hours not even realizing it coukd stare at that beautiful screen all day if i could lol.
The Worst TV I've ever owned
[This review was collected as part of a promotion.] It does not wanna turn on, just turning it on takes five minutes every time, every time you go to turn it on you have to unplug it, we had to go through the set up at least five times, Not happy with this TV
JFB49: Thank you for purchasing the Samsung TU7000 TV. I am very sorry that you are experiencing issues turning your TV on. You may want to try the following troubleshooting steps: (1) Make sure that the AC power cord is securely plugged in to the TV and the wall outlet. (2) Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid red. If it is off, the TV either does not have power, or it is on and the screen is black. If it is blinking, your TV may need service. (3) Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. (4) If the TV turns on, your issue may be with the remote control Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care Please be sure you have the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Great picture, but thats it
remote: ridiculous. the arrow buttons that you use the most are at the bottom of the remote and are amongst other buttons so closely you constantly push the wrong button. won't connect to the internet; cant load anything via the internet app. won't connect with airplay. no keyboard option for searching titles or entering emails, etc when using phone as remote overall i'm a bit disappointed. ill get used to it, but i thought i was getting a tv that was higher end and there fore user friendly. i would have thought samsung to have spent more on user interface optimization.
JuliaGulia: Thank you for purchasing the Samsung TU7000 TV and for your review. We appreciate your feedback regarding overall user-friendliness and will share it with our design teams. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For assistance or any questions, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Great Tv with no any lagging
[This review was collected as part of a promotion.] We switched to this version of TV , earlier we had old version of samsung which was drastically slowed down but this version looks way better than previous versions. Fast processing, good picture quality and sound . We loved inbuilt samsung tv channels. Its diffinatly better than previous version.
Unespectely beautiful but no functional
[This review was collected as part of a promotion.] No fully app functional, it does no includes apps like crunchyroll, no VPN capable, interface no user friendly, in resolution terms is good but the Tizen interface is lame for app scrolling and search options,
Pretty amazing Tv
[This review was collected as part of a promotion.] I got the TV about 3 months ago, so far no actual problems. Sometimes the HDMI cord from my Xbox one would give me a blank screen but I bought a new cord and no problems as I see. The picture quality is quite amazing when I play video games considering that I've upgraded from an normal 1080p HD 32" TV. For its price, its a really great TV and I'd recommend to anyone.