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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,311-3,320 of 10,226 reviews
Oct 6, 2020
Reviewer name: Samsung2020
5 out of 5 stars
5 out of 5 stars review

Exactly what I wanted.

[This review was collected as part of a promotion.] Having been a long time customer of Samsung TVs I knew immediately what to look for when I moved into a new apartment. Easy setup with amazing picture quality, looks like art when mounted to the wall. Know where to go for my next tv purchase.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: MzBrand816
5 out of 5 stars
5 out of 5 stars review

Love it. Perfect for my office

[This review was collected as part of a promotion.] My tv is in my office and it is used every day. I love that the setup was easy and i love that my most popular streaming apps are available on the tv already. The apps that are not already on the tv I am able to download them.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 18, 2022
Reviewer name: StayHomeMommy
5 out of 5 stars
5 out of 5 stars review

We Love Our Crystal UHD

[This review was collected as part of a promotion.] We watch Hulu, Disney +, Prime, Spotify and many many more Apps!! They are fast and easy to get to, plus once your on the app a bar will open up above! It makes turning on Bluey super fast for my baby daughters!! Everything on this TV is so easy, fast, and simple!! We are thinking about getting one for each room!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 17, 2020
Reviewer name: Tom X
2 out of 5 stars
2 out of 5 stars review

Picture is great

picture is great but remote is garbage, lag time is not acceptable. function buttons are under the middle of tv requiring you to feel around and hope you get the right one. then when you find it it might respond. purchased yesterday taking back today!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Tom X: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote is important to us and will be shared with our internal teams. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 24, 2022
Reviewer name: Josh32
5 out of 5 stars
5 out of 5 stars review

Best TV we've ever bought.

[This review was collected as part of a promotion.] This tv is well worth every dollar spent. Great for streaming, works great with our gaming set up. There are lots of apps to choose from. The auto update feature is great for all the apps you wish to add on. The feature that we use way more than we thought is the screen mirroring, it's great. With a Samsung phone you just tap it to the TV and it starts working. The free samsung TV channels are more than enough to keep a whole family entertained. Overall it's just a great purchase.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 25, 2022
Reviewer name: Jetman
1 out of 5 stars
1 out of 5 stars review

This product had great features.

[This review was collected as part of a promotion.] The first TV lasted 18 months before it stopped working. Then the second TV same model but newer one lasted 20 months, horizontal lines at the bottom of the screen. So guess I won't be purchasing another Samsung TV. But they do have nice features.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Jetman: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. If given the chance, we would love to make things right. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Advisor  

Jun 13, 2022
Reviewer name: Mugsli
5 out of 5 stars
5 out of 5 stars review

TU7000 is a great tv

[This review was collected as part of a promotion.] I purchased this TV to fit into a built in shelving unit, because of its thin frame I was able to fit a larger TV in the same space. Software is updated regularly. Picture quality is great. It works well with the Samsung sound bar. Great TV for the price.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 12, 2021
Reviewer name: MDBH
4 out of 5 stars
4 out of 5 stars review

Good TV upgrade

i like everything about the samsung tv. the sound, picture, size are great with one drawback. the remote is poorly designed. buttons are way too close together and should be lit up for nightime use. one wrong button push at night and you are struggling to find a light to shine on the remote to get the correct button to find the original selection i wanted.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 24, 2020
Reviewer name: ChicagoSteve
4 out of 5 stars
4 out of 5 stars review

A Good TV for the Money

[This review was collected as part of a promotion.] Unfortunately, I had to exchange my first purchase of this model as the HDMI #1 port stopped working after 2 weeks. The TV stopped recognizing my cable tv input. The replacement seems to be working well thus far. Set has a good picture, decent features and remote. Interface is okay. The sound is only okay, but most TVs now need a soundbar bar for truly good sound. Overall, a good TV, from very reliable maker (Samsung), at an excellent price.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 10, 2021
Reviewer name: Heike
3 out of 5 stars
3 out of 5 stars review

Display

it worked fine the first day i had it and wouldn't come on at all after that. samsung had someone come and fix it. i still have some issues. had to do a factory reset 3 times already because the colors get really bad. i like iot a lot when it doesn't mess up

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Heike: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are continuing to experience issues with your unit even after a service appointment. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you further by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions