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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,301-3,310 of 10,226 reviews
Oct 25, 2022
Reviewer name: fxybx3
5 out of 5 stars
5 out of 5 stars review

Seriously the best TV we've owned

[This review was collected as part of a promotion.] The picture on this TV is so clear. It's even great when it comes to older video game systems, the image is so nice. The sound is really great. I love the edvanced settings, it especially helps when we have our soundbar on. It has a wide range of apps, but I wish it had the f1 app. The best part about this TV is we can control it with our phones using the device control feature. It's so helpful when someone loses the remote.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 5, 2022
Reviewer name: Dorothy55
5 out of 5 stars
5 out of 5 stars review

We wanted a bigger screen

[This review was collected as part of a promotion.] This TV was a replacement for our previous Samsung TV. The old set still worked great, but we wanted a bigger screen. The new TV has such a clear, bright picture. The colors really pop. It fits perfectly in our room.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: Rasmataz
5 out of 5 stars
5 out of 5 stars review

Good bye LG

[This review was collected as part of a promotion.] I have been a LG person for the last 10 years ! Let me tell you thou !! I was so impressed with the Samsung tv brand , I bought 3 and love it ! It's also a lot less complicated with my iPhone compared to Lg . Samsung Tv from now on ! Great product !

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 25, 2022
Reviewer name: Sammysucks
2 out of 5 stars
2 out of 5 stars review

Human interface sucks

[This review was collected as part of a promotion.] The picture is fine, as one would expect with a current tech TV. However, the remote control hand head controller is poorly designed, ergonomically. Small lettering requires perfect vision or glasses and lots of light. Having to turn on the light and get glasses out to navigate is a pain in the butt. The interface on the TV screen for "Search" function is one long line that has to be negotiated and when selecting a character, extra choices show up on all sides of the selected character. SHould have been a QWERTY or matrix box, so much more efficient. The audio output doesn't remember the last setting when choosing a blue tooth device. Always defaults to SPEAKERS. One has to select every time to use the bluetooth option through a cumbersome SETTING menu. THe TV will pass through to the speakers a loud, buzzing noise if the blue tooth device is not on! Stupid in this day of electronic circuitry to mute noise. Clunky is my best description of the use of this TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Sammysucks, Thank you for sharing your review of the TU7000. We appreciate your feedback and will make sure to share this with our product team. To assist you in learning the various features, functions, and settings of your remote, you can download the AU8000 TV's Remote Control Leaflet on Samsung's website under 'Support' (top right corner) > 'Manuals & Software'> TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs > A Model Lineup. Additionally, you can find other guides and manuals to assist you with your TV's features further. Please keep in mind that some settings, such as Bluetooth, will not be remembered, as these devices are used on-demand. When the TV turns off, the Bluetooth device will disconnect, and the TV won't reconnect automatically unless you choose to pair the device again. When connecting via Bluetooth, there are a few things to keep in mind: 1. You can't use Bluetooth devices, and the Wi-Fi Speaker Surround Setup feature simultaneously. 2. Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphone may not be available, depending on the environment). 3. Lip-sync errors may occur. 4. The TV and Bluetooth device may disconnect, depending on the distance between them 5. A Bluetooth device may hum or malfunction: a) When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the TV. b) When the device is subject to electrical variation from obstructions caused by a wall, corner, or office partitioning. c) When the device is exposed to electrical interference from the same frequency-band devices, including medical equipment, microwave ovens, and wireless LANs. If we can further help with any other issues, please know we are here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the 'Support' link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 20, 2021
Reviewer name: im53773
3 out of 5 stars
3 out of 5 stars review

Love the TV, hate the remote

i'm very satisfied with my tu7000 tv purchase overall. i'd have to say that i'm disappointed with the smart functionality. i don't like the fact that i can't customize the “home” view by removing apps that i'll never use. what i strongly dislike is the “smart” remote supplied with the set. the buttons are too small in my opinion. i ended up plugging my roku + stick into the tv and using their ui and remote.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

im53773: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote design are important to us and will be shared with our internal product teams. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press & hold the Enter key. You will see a popup menu with options to move or remove it. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Reviewer name: Jenjen592
5 out of 5 stars
5 out of 5 stars review

Great value for money

[This review was collected as part of a promotion.] Color: I may not be very tech savvy, but I do recognize a really good product when I see one. I used a prior model of the samsung tv from 2017 and I must say that this is a great upgrade. The quality of the images and color are way more vibrant and realistic.Size: the sheer size of the 75" blew my mind. I am myopic and I have always preferred watching television without my glasses on and this television allows me to do just that. Of course the great quality of color coupled with the size now make enjoying my favorite show is a pure delight.Bluetooth: I'm constantly streaming music from my tv and now to be able to connect to a bluetooth speaker gives me that option.Setup: set up was such a breeze, even without having to read the manual. One of the neatest thing though, is the universality of their remote controls. Like how cool is that? Being able to use the remote control from my older television as well as the one that came with the tv. Bravo!Service: while I have no need for tech support and I hope I won't need that for some time, but I am grateful that they for the patients they Exercise with getting my tv through a courier service from the USA to South America. For simply that, I am pleased.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 14, 2021
Reviewer name: William Critz
3 out of 5 stars
3 out of 5 stars review

Great TV. Don't expect much compatibility.

the tv is awesome. we love it, but have a familyhub refrigerator that we used to be able to mirror the tv on.... well samsung made a new tv and made it incompatible with this feature. i wish i knew that this was going to be an issue and i never would have bought the tv.... i used to love samsung but lately they have been making it harder and harder to want to buy their products.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Dec 21, 2020
Reviewer name: Lapowers3
3 out of 5 stars
3 out of 5 stars review

Sadly disappointed

i went to a larger screen tv, due to me having a larger living room. setting up this massive tv, was very simple. the only issues i see, is the quality of the picture itself. to me, it's like watching a soap opera, it doesn't have the usual display, meaning it seems the picture is fake. hard to explain. plus, the brightness adjustment isnt more defined. just was expecting better for the size and price.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Lapowers3: Thank you for purchasing the Samsung TU7000 TV and for your review. You can try the following steps to eliminate the soap opera effect. Navigate to Settings > Picture > Expert Settings > Picture Clarity Settings The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. Change the setting to either Off or Custom. If you select Custom, three additional settings are available for further customization to your viewing preference: Blur, Judder, and LED Clear Motion. LED Clear Motion allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Dec 21, 2022
Reviewer name: BlackFridayBuyer
4 out of 5 stars
4 out of 5 stars review

Love the picture

great tv and value. works as should, great picture, likely linited by roku and local antenna. bought samsum sounbar to use only 1 remote but cannot control sounbar volume even after looking up how to connnect. maybe user errror but only reason i gave 4 stars was because i was unsuccessful in pairing to soundbar.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: DOMINANCE
3 out of 5 stars
3 out of 5 stars review

TV BROKE AFTER A YEAR

[This review was collected as part of a promotion.] THEY SENT ME THE TV WITH A CRACK IN THE SCREEN!!!! THEY SAID THE TV WAS GOOD AND ABOUT A YEAR LATER THE TV WENT OUT!!!! THEY SENT A TECHNICIAN OUT HERE AND HE STAYED OUT HERE FOR 3 MINUTES SAW THE CRACK AND SAID THAT CAUSE THE DAMAGE!!!! IT TOOK ME ABOUT 3 MONTHS TO GET A REFUND AND I STILL DON'T HAVE A NEW TV TILL THIS DAY!!!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi DOMINANCE, We appreciate you sharing your experience. Please call us so we can further assist you. Please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor