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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,061-3,070 of 10,226 reviews
Oct 28, 2022
Reviewer name: PlanoBuckeye
5 out of 5 stars
5 out of 5 stars review

Great Picture Quality

[This review was collected as part of a promotion.] I purchased two TVUN58TU700DFXZA 58” tvs. One for my bedroom and one to be installed over the fireplace in my billiard room. I already have an 83” Samsung in my media room so I knew picture quality would be second to none. It is. Whole playing pool we're usually watching a sports event. In Dynamic Mode the field pops off the screen. Colors are bright and accurate. I've had Samsungs for years beginning with the DLP. Quality, reliability and value are the hallmarks of Samsung televisions. The 58” TVs were an exact fit for both rooms. The audio is perfect. I stream live TV. There are plenty of HDMI connections. Everything about these TVs fit my requirements from price to performance. Samsung is and will always be my go-to source for televisions.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: 507pete
5 out of 5 stars
5 out of 5 stars review

Excellent picture quality at a Great price!

[This review was collected as part of a promotion.] I purchased my 58" Samsung UHD TV to replace a 15 year old Panasonic Plasma. The picture quality is outstanding and price cna't be beat! The slim sleek style of the TV is a nice change from the old bulky think that once hung there.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 22, 2022
Reviewer name: Dylan
3 out of 5 stars
3 out of 5 stars review

Turns off and on continuously

so i've had my samsung for 2years now went to turn on the other day, as soon as i used the remote tv turned on w the samsung screen for less then a second, then the screen then began to turn soff, then back on continuously had to unplug the power cord from wall. did research stating in forums that if this happens check-out remotes batteries and replace, then unplug tv for 30 secs from wall and turn on from tv on/ off button. result was the tv would do the same thing turning off and on continues till power is removed from device. this upsets me knowing that the tv is still new..

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Dylan, I’m sorry to hear you’re experiencing a power cycling issue where your TV is turning itself on and off repeatedly. Please know we are here to help you! Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 17, 2020
Reviewer name: sean152
5 out of 5 stars
5 out of 5 stars review

Blows other TVs Away

[This review was collected as part of a promotion.] Hard to say more then wow wow wow! From the moment my new TV was delivered I was blown away. From the packaging quality, ease of set-up and picture quality, this Samsung is a winner. The 58 inch feels monstrous yet takes an elegant and tiny footprint on our TV stand. The picture quality and HD audio are apparent from the first movie I streamed through this VERY smart TV. The 4K picture quality rocks! My wife and I both love the Samsung UX and UI, the remote makes it easy to navigate all the online opportunities this smart TV offers. The 60 Hertz refresh rate and Crystal Processor 4K work in tandem along with the other built in technologies for the best picture I've seen in a long time. We love that we can use both Amazon Alexa and Google Assistant (we have both) directly through the TV. The Titan Gray bezel in minimalistic and sleek and the smart remote controls the TV flawlessly. Samsung offers plenty of USB and HDMI ports along with a Digital Optical and RF Antenna Input for my cable/satellite TV. Also, this has the latest and greatest Bluetooth 4.2 and can be mounted nicely on the wall. I received this product at a discounted price in exchange for my honest opinion.

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: DundermiffLAN
5 out of 5 stars
5 out of 5 stars review

This TV Rocks!

[This review was collected as part of a promotion.] This was the first tv I ever purchased. The image is crystal clear, the menu is intuitive, and the sound is great. While the menu might not have all the apps I prefer, the tv switches to my Chromecast with ease and alllows me to stream my heart's desire. I can control the tv from my phone, allowing for a quick and easy remote. All in all, an excellent product

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: Derek12345
1 out of 5 stars
1 out of 5 stars review

Dark Spots When White Or Light Colors

[This review was collected as part of a promotion.] This TV developed 2 sets of dark spots when the image is white or light colors. This really takes away from my ability to enjoy this television. It was so close to the end warranty, it is very disappointing.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Derek12345, Thank you for purchasing the Samsung TU7000 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 20, 2022
Reviewer name: HappyCustomer
5 out of 5 stars
5 out of 5 stars review

Great overall

[This review was collected as part of a promotion.] This is a great family tv, it is in our livingroom and is used frequently for gaming and TV watching. I do feel like a see a notable difference between this and our other tvs, the feature definitely are brighter and the sleek look helps to feel like you're right there.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 20, 2022
Reviewer name: yayelectronics
4 out of 5 stars
4 out of 5 stars review

Great TV with clear visuals.

[This review was collected as part of a promotion.] I have this TV in our living room, so it gets used for movie night, game night... I even use it to play music on Spotify when I have people over. It's great - the visuals and the audio is amazing in my opinion. I love the wide selection of all of the available apps. My only complaint is sometimes the apps don't load, particularly YouTube and HBO. However, my building has spotty wifi, so I don't know if the wifi could be the issue. Overall, I'm glad I have this TV!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 1, 2020
Reviewer name: JTN1020
5 out of 5 stars
5 out of 5 stars review

Best Option

[This review was collected as part of a promotion.] When it comes to Value, this is it! If you are budget minded but want a great TV, read on. Let's start with the basics... size & weight: 58” is perfect for me, big enough but not too big as to require a 2nd person to help set up. I was able to carry this in its box up the stairs all by myself. Bezels were super thin as were all other dimensions. Picture quality: 4K resolution was crazy sharp. Brightness was excellent even in brightly lit room. I also used this TV as a monitor for PC and game consoles and it was also good. Refresh rate could be better but at this price point, you can't ask for better. I use it primarily for movies and this is where it excels. Picture quality was excellent even with lower 1080 resolution. I'm no expert on technical stuff but it has the capability to upscale what you're watching to 4K. I'm sure it's not true 4K but honestly, it would be tough to tell the difference... and only if you have a side by side comparison. Most of my content is in 1080p and replacing then with 4K is not easy not to mention costly and time consuming. I LOVE that I can keep my collection of 100's of 1080p movies and be able to watch them in near 4K quality. The most important thing when shopping for a TV is picture quality and what you pay for it and this absolutely checks that box. Sound quality: Better than expected for built in speakers... I have external speaker for watching movies and definitely recommend it but for everyday media like news, sports, or YouTube videos, it's perfectly fine. Smart TV: this is a smart TV and does all the things that a smart TV needs to do. I use this function extensively with Amazon Alexa as well as Google assistant. I have several smart Cameras connected around the house and can view them all on this TV. I also use the mirror and or cast function on my phone and tablet and that works flawlessly. I also have Apple TV in 4K that I haven't set up yet but it should also work fine allowing me to mirror iOS devices. Aside from picture quality, this is the 2nd most important function and this TV continues to check the boxes. Conclusion: there is one thing that could be improved and that is the available connections. In this day and age with all the different devices that most of us use, available connections are limited. I had to add a hub in order to connect everything... but other than that, I would have to give this an overall score of 9 out of 10. But a 9.9 for value... because nothing is perfect!

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
Jun 2, 2020
Reviewer name: nothappy
2 out of 5 stars
2 out of 5 stars review

Disappointed

One of the reasons I bought this was because it is compatible with Alexa. I'm very disappointed that after maybe hundreds of tries, I haven't been able to connect it to Alexa. Been writing back and forth with support and they just keep giving me directions on how to connect Smarthings to Alexa. If you're going to advertise that your TV does something, then make sure it does, or make sure your support knows how to get it to do what it's supposed to

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

nothappy: Thank you for purchasing the Samsung TU7000 4K Smart TV. Your TV works with Alexa-enabled devices. You can ask Alexa to turn on your TV, change channels, control volume, and more. You will need to download both the SmartThings app and the Amazon Alexa app. 1) Discover your TV in the SmartThings app by selecting the Add Device option. 2) Also, be sure that your Alexa device has been discovered in your Alexa app. 3) From the Alexa app, enable SmartThings Skill for a TV. Once this skill is added, go to Discover Devices, and your TV will be automatically discovered. Should you need assistance with setting this up, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions