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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 2,971-2,980 of 10,226 reviews
Aug 23, 2022
Reviewer name: Happyviewer55
5 out of 5 stars
5 out of 5 stars review

This TV is affordable, and good quality.

[This review was collected as part of a promotion.] Our TV has been great. User friendly, lots of TV options included. Roku, Tubi, You Tube, Prime Video, Netflix to name a few. P.S. They are included, but some you need to go and subscribe, and pay for the service. We do stream alot since we bought it, as well as watch regular channels. The color is perfect, picture quality is awesome. We like how thin it is, and not that heavy. You can see the TV quite a distance away, and it is still clear. We have had previous Samsung TV's and always happy with them. Samsung is a great company, and we have phones with them also. I have, and probably will always be a satisfied Samsung customer. I totally recommend this company for TV, or phones.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Jordan
5 out of 5 stars
5 out of 5 stars review

Really Good TV

[This review was collected as part of a promotion.] TV is great. Easy to set up and install. Has all the apps needed for streaming. Keyboard is a little difficult and there can be a little lag time between pressing buttons and the cursor moving. It's a great affordable option for a high quality tv that is not breaking the bank.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 14, 2021
Reviewer name: SamM
5 out of 5 stars
5 out of 5 stars review

Big bang for a cheap buck

[This review was collected as part of a promotion.] I love the colours shown in the tv. The size makes for a movie like experience especially in a small room like mine. It is ultra sharp and I can see the photos I click in extreme detail on the screen. Makes for some very good photoshop sessions. Overall love this TV

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: Zap3852
4 out of 5 stars
4 out of 5 stars review

Theater Feeling

[This review was collected as part of a promotion.] I love my Samsung 75 inch TV. It provides a theater setting with a sound bar and remote speakers added. My only con is that at least once a month I have to disconnect the TV plug, I guess it resets it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 1, 2020
Reviewer name: Steve K
2 out of 5 stars
2 out of 5 stars review

Picture skips / difficult remote

we have had this tv for about 2 weeks. the picture quality looks good generally. however, we have noticed an issue where the picture seems to skip frequently while watching certain programs. we never had this issue with our previous tv. the remote control is also very difficult to master and is not intuitive, especially when switching between input sources or apps. even though it's a smart tv and has apps, we may have to go out and get a roku streaming stick in order to have a more user friendly remote control.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Steve K: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Nov 20, 2020
Reviewer name: Mibetrue
4 out of 5 stars
4 out of 5 stars review

KISS Mentality

[This review was collected as part of a promotion.] I'm always honest so if your just looking for praise, wrong lady. Great picture quality, like exceptional . If a wart had a wart, you'd know it. But 2 things disappointed. You need a phd for the remote & the sensitivity factor on it after using a Firestick remote is like corporal punishment. Keep it simple & user friendly. Then people will spread the word & they will sell. The 2nd thing is the audio. I am hard of hearing & if I don't win a sound bar will be forced to invest in one to enjoy this tv. Sad but true. Nice tv for the price. No real regrets but would i recommend it...no. i have a Samsung phone...a Samsung tablet...& my 1st slight dissappointment is this tv. Thanks for listening & please make sure i get entered for the sound bar, even if i didn't say whar you wanted to hear. Thanks, Mi

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 1, 2021
Reviewer name: JamsofKay
5 out of 5 stars
5 out of 5 stars review

Great!

[This review was collected as part of a promotion.] We have had this TV for a few months. In the beginning it was a little hard to use and set up but we got it eventually. It l has great graphics and I really love the setup. Everything is relatively easy to find and I love the Samsung TV feature.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: TJ1992
5 out of 5 stars
5 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] I love this tv! Switched over from the V brand, and Samsung has been seamless with very few issues. Easy to navigate and easy to follow. The settings are great for high quality and high performance but also allow an easy switch to being energy efficient. Would recommend 10 out of 10 times!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 14, 2022
Reviewer name: PH
3 out of 5 stars
3 out of 5 stars review

Sound issues after only 3 months!

SOUND: Owned it not even 4 months and Having sound issues. Sound get very very soft (no, I don't have the soft leveling on) then other times it will get loud and very scratchy sounding. I have to turn off and back on again to have it sound normal again. PICTURE: It's great so far. IS THERE A FIRMWARE FIX FOR THE SOUND???

Helpful?6GUNJZNN8V5013625507287
reply from Samsung

Hi PH, Thank you for your feedback on the TU700D TV's sound quality. Please know we are here to help you and have a few recommendations for you to try. First, please ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, please check these Sound features to see if enabling or disabling them solves your issue with inconsistent sound. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.3) Several Sound are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Jul 2, 2023
Reviewer name: Logan
3 out of 5 stars
3 out of 5 stars review

Defaults to 30 fps and annoying pop ups on plug in

I have had this over a year. I had issues randomly turning black until Samsung repaired it, and my greatest issues with the TV are that it defaults to 30fps unless you go out of your way to enable game mode, and it asks you to identify whatever is plugged in, every single time, and sets the defaults to 30 fps, which is pointless and frustrating.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287