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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 2,981-2,990 of 10,219 reviews
Oct 6, 2020
Reviewer name: Asexpected
3 out of 5 stars
3 out of 5 stars review

UN50TU7000F

[This review was collected as part of a promotion.] It has a clear screen. Color is good. Remote is good. Stand is good 50 inch fits in my cabinet. Stand is good. Cable and airwaves both work. It is what I expected at a reasonable price point. I have bought other tv's but now only buy Samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Asexpected: Thank you for purchasing the 2020 TU7000 4K Smart TV. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 4, 2020
Reviewer name: alieannie
3 out of 5 stars
3 out of 5 stars review

Picture Too Dark - can't fix it

this tv has a clear picture and it was a good bargain (provided this issue is fixed). however, watching dark scenes in movies is impossible. i've tried everything from increasing the brightness and turning off the ambient light and eco-controls to following a youtube video about increasing some of the pulse wave modulation controls (that helped a little). the tv feels like it is trying to control every aspect of the environment which it obviously cannot do. this was my first samsung purchase after a sony; i'm pretty disappointed. other minor inconveniences - a remote that is not very intuitive, cludgy app downloading & features that sometimes don't work for whatever reason. this tv is either not quite ready yet or is just being dumped on consumers.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

alieannie: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. To update your software using USB, please check for the latest version on the Samsung website. If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. Here is a link to a step-by-step trouble shooting guide to get you started: https://www.samsung.com/us/support/troubleshooting/TSG01003027/ Additionally, we appreciate your thoughts regarding the remote design and they will be shared with our internal teams. For further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 6, 2020
Reviewer name: Gamer1
4 out of 5 stars
4 out of 5 stars review

Great TV for the Price with a Few Caveats

[This review was collected as part of a promotion.] For the price, this TV is good. The picture is great (especially the game mode) and the thin bezel gives it a luxury look that suggests it costs much more than it does. The caveats come with the TV software itself, it's can be pretty laggy, from scrolling through apps, to selecting letters when typing, the software lags and struggles to catch up at times. A Bluetooth mouse helps with letter input but the lag everywhere else can't be helped through any means available to the user.The TV also only has 2 HDMI ports which can be an issue if you use a lot of peripherals such as a gaming console, streaming box such as Apple TV or Roku, and a cable box.Other than these 2 issues, you'll be hard-pressed to find a better TV, in this size, at this price point!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 22, 2020
Reviewer name: Juicebox
5 out of 5 stars
5 out of 5 stars review

Great looking visuals and color

[This review was collected as part of a promotion.] Really great tv but I do wish they had never taken twitch off the apps. I hope they can put it back for whatever reason. So I guess the limiting apps is a downside but other than that hardware and specs great!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: LadySavage
5 out of 5 stars
5 out of 5 stars review

Love this Tv

[This review was collected as part of a promotion.] I use my tv for gaming streaming and to listen to music . This as the best investment I have made in a long time . I love the fact that when your not watching it the screen saver pops up and the different pictures it shows . I love it I love it

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 13, 2020
Reviewer name: Gary
5 out of 5 stars
5 out of 5 stars review

Easy setup and a manual!

i bought two of these for a gym setup. everything worked as advertised out of the box, it recognized hdmi input from a pc, auto connected to a wired internet connection with no complications. when i had some questions on the power on startup procedure i easily found it their online manual - sweet!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2022
Reviewer name: Amy123
5 out of 5 stars
5 out of 5 stars review

Sleek design, great size!

Perfect size TV for in the bedroom. It has a nice sleek design and the setup to connect it to my Samsung account and wifi was so seamless and easy. The graphics have definitely advanced since previous models which makes it feel like a really expensive TV. The picture quality is excellent.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, AMy123! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 16, 2021
Reviewer name: Samsungcouple
5 out of 5 stars
5 out of 5 stars review

Best Television ever

[This review was collected as part of a promotion.] We use our Samsung television for streaming from the internet as well as casting from our Samsung cellular phones. The visual as well as the hearing enhancement is perfect for my partner and I. The picture is so clear as well as the sound. I, myself is a hearing impaired individual. I absolutely love how easy it is to listen to music streaming from my choice of apps whilst doing my household chores. We also love being able to choose the apps of our choice whether it's music or movies and putting our most favorites in the order of our choice as well. The internet browser is a big major plus and easy to use too. We definitely will be purchasing another television soon. Thank you Samsung for making life a little more simpler for us.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 29, 2022
Reviewer name: Nightowl
5 out of 5 stars
5 out of 5 stars review

Easy to set up and use

[This review was collected as part of a promotion.] Really nice picture and easy to use right out of the box. Had most of the smart tv options loaded and it was easy enough to add Sling. Sound is decent but I did decide to add a soundbar for it in our bonus room.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Grandmom
5 out of 5 stars
5 out of 5 stars review

Very pleased

[This review was collected as part of a promotion.] I am an eighty two year old woman who found the TV easy in every way to set up. It is light in weight and the instructions it came with are easy to follow. Once connected, it is easy to get every program I want. I couldn't be happier with my choice.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287