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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 2,951-2,960 of 10,219 reviews
Mar 25, 2021
Reviewer name: pete
3 out of 5 stars
3 out of 5 stars review

Samsung

this is not my first samsung tv. we've had 3 others in the past or various sizes over previous years. i would buy more in the future as long as the they keep the quality of picture as well or possibly better than the present. i will say however, the biggest downside is trying to set the quality as good as their older models. in my opinion and not being a tech genius, setting the picture to individual liking has become far to difficult. too many settings and some that the average person will never use or even understand. please....if anything....simplify this in the future.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi pete, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding your experience with the picture quality settings of your TV. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. 1) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 2) Standard: This is the default mode suitable for general viewing environments. 3) Natural: Reduces eye strain for a comfortable viewing experience. 4) Movie: Suitable for watching TV or movies in a dark room. 5) Filmmaker: Watch the source content (e.g., movie) as it is. You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings I hope this helps to assist you in navigating the picture settings on your TV. Please also give us the opportunity to further assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you. ~ Samsung Specialist

Apr 29, 2023
Reviewer name: NoNickyName
4 out of 5 stars
4 out of 5 stars review

Good picture Great Service

I bought this TV approximately 1 month ago, and was a bit disappointed that the sound went out after about 5 days. The good news is that I phoned your service desk and the technician had me up and running again with sound in about 5 minutes. You need to fix that problem.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
Dec 7, 2020
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

SO CLEAR

first off, i love this tv. worth every penny! ive had it for about 2 weeks now and heres what i have to say tv quality is phenomenal and i couldnt see myself with anything less than 4k now. 65" is very big. when you're in the store comparing sizes, 65 doesn't look too bad, but once it's in your house thats another story. however, after a while i warmed up to the size. set up was pretty easy, just connect to wifi and create an account. it took about 30 minutes. the remote is confortable to use too lastly, the stand that it comes with is actually really sturdy! i was worried a tv so big on those tiny legs might fall over if someone were to bump into the table its on but i attempted shaking the table and bumping into it and the tv didn't budge.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 12, 2022
Reviewer name: Charlie
1 out of 5 stars
1 out of 5 stars review

ONLY LASTED FOR 17 MONTHS!

i had great expectations that this brand and model would last longer than the cheaper brands we have gotten in the past but we were extremely wrong. to fix was out of pocket and would have costed the same as getting a new one. i do not recommend this to any of my friends or family.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Charlie: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. ~ Samsung Advisor

Aug 23, 2022
Reviewer name: Santos
5 out of 5 stars
5 out of 5 stars review

This product is good

[This review was collected as part of a promotion.] I love the image of this tv and it's very easy to handle because on it I can download the best apps for television and use what I like the most like YouTube and Netflix are the main apps I use and I have no problem opening them.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 18, 2022
Reviewer name: Adamz1
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I've mainly only owned Samsung TV's personally I love it. We stream everything. The picture is so clear it took time to get used to it compared to our older Samsung. Would buy a 32” one if I could but don't believe they make them that small (at least I couldn't find one)

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: Casual1Viewer
5 out of 5 stars
5 out of 5 stars review

Easy Set Up and Use

[This review was collected as part of a promotion.] I replaced a 51' Samsung TV with this one and so far I'm extremely pleased with it. It was so easy to set up and has a beautiful picture just coming out of the box. We will need a smaller TV for the bedrooms soon so you bet I'm sticking with Samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: UhhYeah
5 out of 5 stars
5 out of 5 stars review

Everything i could want in a flat screen TV

[This review was collected as part of a promotion.] I purchased this Samsung smartTV as I feel Samsung is a brand I trust. The features such as the vivid color and excellent sound are amazing and the ease of use makes it perfect for me. I especially like how it links up easily with my Samsung smartphone. All in all, there's nothing I don't like about this smart tv and would purchase another Samsung TV when the time comes. Kudos Samsung !

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Dec 7, 2021
Reviewer name: Petie
5 out of 5 stars
5 out of 5 stars review

I love the picture quality and color depth

it was easy to set up snd the unit was very light versus my old plasma u it which was almost 90 pounds. i was able to use my existing wall mount which helped saved me any additional spending. it was a breeze to set up the wireless system and add my other accounts to the tv. great product so far, thank you.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 10, 2023
Reviewer name: Bruce
2 out of 5 stars
2 out of 5 stars review

Sorry I bought Samsung!

Needs improvement. Philo TV is not compatible. Why buy a smart tv if you have to use a fire stick anyway? My sound bar does work with optical cable. As a result, my Samsung remote control does not work the volume control. it must be routed thru an HDMI. Which brings me to a new issue, there are only two HDMI ports. I need one for the fire stick and the other for cable TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Bruce, Thank you for your feedback on the TU7000 TV. I'm sorry to hear that you are not completely satisfied with the unit. Please know that the Philo app is available for download in the built-in app store. If you are not seeing it, I recommend ensuring you have the latest Firmware update. Go to Settings> Support> Software Update. Next, I understand your frustration regarding the HDMI ports. I recommend utilizing an HDMI splitter which would allow you to have more than two HDMI devices connected at a time. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor