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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (606)
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Showing 281-290 of 10,225 reviews
Nov 19, 2023
Reviewer name: KeriL
1 out of 5 stars
1 out of 5 stars review

Black screen of death.

This is my first bad Samsung TV. I've bought many Samsungs because I like the features they offer but recently I bought a 65” and this 70”, both tvs were lightly used but this on w died after 3 years. This comes as a surprise to me because this tv probably has less than 1k hours of on time. This tv is stuck at a black screen where it cycles on and off all day/ everyday unless i unplug it

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 19, 2021
Reviewer name: Customer for life
1 out of 5 stars
1 out of 5 stars review

Don't rely on the 3 warranty...

I bought this TV 11/26/20. TV worked fine until what appeared to be a crack inside the panel. No visible damage on the screen or on the back of the tv. Samsung determined that it was a damage not covered. For Samsung tech to replace the panel parts & labor would cost me about $767 (more than a new tv). Moral of the story, buy coverage insurance and don't rely on the 3yr warranty. It is worthless!!

Helpful?6GUNJZNN8V5013625507287
Nov 30, 2020
Reviewer name: SATX78251
1 out of 5 stars
1 out of 5 stars review

Not what was expected from Samsung

Having had previously ordered several other Samsung TV's. this model in particular did not deliver what we had expected. I'll list the issues numerically: 1) The Smart HUB feature does not allow you to delete Pre Installed apps nor can you move or rearrange them. 2) We are subscribed to YouTube TV but when powered on the Samsung TV Plus app starts automatically even though in the set up menu the option to continue with the last app was selected thus making you scroll to the end of the apps to select the YouTube TV app. 3) The remote control lag is terrible. For this size TV I expected a smaller more sleek remote but it looks like the same remote for my 32" Samsung TV. Scrolling was taking so long and once an icon or typing was selected it was extremely delayed. 4) The internet function was beyond slow. I tried accessing a website to purchase a PPV this past weekend and I could not even enter the web address. When I finally entered the address, and purchased the PPV, the picture froze and I could not restart the TV. I turned on my old Samsung 60" tv and within seconds was able to continue watching the PPV uninterrupted. 5) Picture quality and set up was poor. The picture on on my 60" Samsung was sharp and clearer than this newer model. There are not many options or variances to set the picture. All in all I am not satisfied with this purchase and am contemplating returning the TV, saving my money and purchasing an updated model from another brand would probably be best. Samsung appears to have tried to squeeze the technology from their smaller TV's into this bigger model but the reduction in clarity and quality are quite apparent.

Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Tony929
1 out of 5 stars
1 out of 5 stars review

Black Screen with no picture - Only 3 months old

[This review was collected as part of a promotion.] For the first 3 months, the product performed flawlessly with a great picture. Now, once the TV is turned on the volume can be heard just like normal but the screen is black. If you look very closely at the screen, you can see a faint outline of what is being displayed on the screen. Overall, very disappointed in this product. Currently working through the warranty process and I am hopeful that Samsung will stand by their product with great customer service and will work to resolve this matter.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Tony929: I am very sorry that you are experiencing issues with your TU7000 TV and have initiated the warranty process. Should you wish to check the status of your repair/exchange, please contact us and reference your service ticket number. You can reach us via any of the following: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 24, 2020
Reviewer name: RockinBob
5 out of 5 stars
5 out of 5 stars review

Samsung 50" Class TU7000 Crystal UHD 4K Smart TV

my new samsung 50 tv is awesome. great picture which adjusts automatically to the room lighting. samsung gives you tons of free content with samsungtv, tubi, and more. browses the internet great and plays videos from the internet great. seamless integration with amazon prime video, netflix, hulu ....

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 18, 2024
Reviewer name: TVless in NC
1 out of 5 stars
1 out of 5 stars review

Hot Garbage

This TV is trash. It lasted less than 2 years. I purchased it on 4/9/2022. I use to think Samsung was the best until now. It initially started doing some weird blackout splotches in different sections of the tv. We used a workaround by purchasing a fire stick. Then a line went through the tv that would come and go. We couldn't do anything about that. And now it finally died and it's just flickering on and off. Needless to say, this is my last Samsung.

Review from Samsung US
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Nov 29, 2020
Reviewer name: Bee
1 out of 5 stars
1 out of 5 stars review

I definitely purchased a lemon.

Purchased the tv from Sam's on Black Friday. Got the tv home, unboxed, braced on the wall with the brackets, hooked and plugged everything in. As I went to turn the tv on it wouldn't come on and there was a very large scratch on the left side of the screen; needless to say, the tv is going back to Sam's.

Helpful?6GUNJZNN8V5013625507287
Nov 10, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Nice Picture Quality!

[This review was collected as part of a promotion.] I have been wanting a new Smart TV for my bedroom so I can enjoy Netflix up there and also hoping to get rid of my cable bill. The TV was very easy to set up. I currently still have my cable and I was actually surprised the TV remote will control my cable box and I didn't have to do anything special to set it up. I love all the options with this and was surprised with the Samsung TV channels too. There's quite a few I enjoy watching. Another feature I like is that it auto adjusts to the lighting in the room so when I turn the light off at night, it adjusts to compensate for the light being off. The remote has all the necessary buttons on it I need to operate it. The only thing I wished it had that it doesn't is a backlight button so I can tell which buttons are which in the dark. I think I got spoiled with that feature on my cable remote. The colors on all the channels is crisp and clear. The sound is good and never has sounded muffled and is always crisp. I am considering purchasing another one for my spare room because it really is a nice quality TV for the cost.

Review from Samsung US
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Mar 8, 2023
Reviewer name: Lwilliams523
5 out of 5 stars
5 out of 5 stars review

Amazing hdtv worth the money

I received this hdtv as a replacement. The TV was very easy to put together out of the box. The set up for user settings was easy and the remote is very easy to use. Connecting to my home Wi-Fi was no problem. The TV is very easy to use. The sound is good I like the picture I'm amazed. The quality of video that I watch is very clear. The fact that I am watching older videos and the quality is still very clear. It is amazing. I would recommend this TV to anybody upgrading from a smaller size or may be changing from one branch to another. I have this in my bedroom, so I watch this a lot when I'm ready to go to bed or at the end of the day.

Review from Samsung US
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Aug 3, 2021
Reviewer name: Aron
2 out of 5 stars
2 out of 5 stars review

Wifi streaming is not good

video quality is not good for streaming. very jittery and cant seem to refresh fast enough. also loses wifi connection on the regular when none of our other devices do. overall, i would recommend a roku streaming tv. samsung still has work. disappointing, as ive been a big fan of samsung in the past

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287