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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
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4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 291-300 of 10,218 reviews
Oct 24, 2021
Reviewer name: eddiemantis
3 out of 5 stars
3 out of 5 stars review

Ok for price

picture is good but for 2020 model uhd expected better. what really is a disappointment is the legs for the tv they are way too wide apart did not fit well on my tv stand as a corner unit the legs are about to fall off the back of it. they are very thin and does not have any non-skid material on them, the look is cheap. i purchased a 65 inch but had to change the order for a 55 inch since the leg design was this way.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 5, 2022
Reviewer name: boo
1 out of 5 stars
1 out of 5 stars review

not so great

The darks arnt great and motion on picture gets blurry. The app that comes with the tv is abysmal, it's so slow you will have to plan on getting a 3rd party. Half the time you will select a option but bc of the lag it will select something els. You will need a sound bar or better unless you plan on only using subtitles

Helpful?6GUNJZNN8V5013625507287
reply from Samsung

Hi boo, We appreciate your feedback on the TU700D TV's image quality and user interface. Please review the below troubleshooting tips to improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode.You can also adjust your Sound Settings and the Sound Mode. To change the Sound Mode, go to Settings > Sound > Sound Mode.To customize the sound with Expert Settings, go to Settings > Sound > Expert Settings.If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Oct 21, 2020
Reviewer name: Tony929
1 out of 5 stars
1 out of 5 stars review

Black Screen with no picture - Only 3 months old

[This review was collected as part of a promotion.] For the first 3 months, the product performed flawlessly with a great picture. Now, once the TV is turned on the volume can be heard just like normal but the screen is black. If you look very closely at the screen, you can see a faint outline of what is being displayed on the screen. Overall, very disappointed in this product. Currently working through the warranty process and I am hopeful that Samsung will stand by their product with great customer service and will work to resolve this matter.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Tony929: I am very sorry that you are experiencing issues with your TU7000 TV and have initiated the warranty process. Should you wish to check the status of your repair/exchange, please contact us and reference your service ticket number. You can reach us via any of the following: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 7, 2025
Reviewer name: DR1987
1 out of 5 stars
1 out of 5 stars review

Worst TV I've ever owned

Bought this TV 2 years ago as a TV for my bedroom, I rarely watch TV in my bedroom and the first year and a half I maybe turned it on for a total of 5 hours, in the last 6 months I started using more often and average about 2-3 hours a day 3-4 times a week. It is now in a constant shutdown and restart mode and I can't even get the screen to stay on past the Samsung Smart TV screen. I have tried the unplugging and plugging back in after 30 seconds method, checked the power cord, replaced the power cord with a new one, unplugged it for a week and plugged it back in and still cycles the same. For the price and how little it has been used, it should have lasted a lot longer than it did. I had a repair shop look at it and they said the power supply circuit was toast and causing the constant loop, the price to repair it is more than the TV cost new. I will never buy Samsung TV again especially after reading this is a common issue amongst almost all models they make. Save yourself the hassle and buy a Vizio brand TV, they are cheaper, same quality from my experience and last a whole lot longer.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 29, 2020
Reviewer name: Ibrahim88
1 out of 5 stars
1 out of 5 stars review

Terrible

Keeps freezing it's my first time buying a Samsung I'm an Lg guy definitely returning this tomorrow

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Ibrahim88, I am sorry that you are experiencing stalling and freezing with your TU7000 TV. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. -Samsung Ambassador  

May 7, 2020
Reviewer name: Sandy
1 out of 5 stars
1 out of 5 stars review

DO NO BUY THIS

Smart Apps freezing problem TV is very slow Volume Issues in some of the smart apps

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Sandy, I am sorry to hear that you are experiencing issue with the Smart TV function of your TU7000 TV. Here is a ink to our troubleshooting guide that may be of help: https://www.samsung.com/us/support/troubleshooting/TSG01205506/ I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. -Samsung Ambassador

Jan 13, 2022
Reviewer name: Chuck
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pictures gets very dark

The contrast on the screen gets very dark at time and them changes back again

Helpful?6GUNJZNN8V5013625507287
Apr 28, 2021
Reviewer name: M Chastain
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent picture

Excellent picture and a perfect size for a large room

Helpful?6GUNJZNN8V5013625507287
Jul 11, 2023
Reviewer name: ccho
1 out of 5 stars
1 out of 5 stars review

Poor quality

The tv broke within the first couple of months of purchasing and the warranty didn't cover it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 2, 2020
Reviewer name: Geri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good purchase

Good value, enjoying the TV

Helpful?6GUNJZNN8V5013625507287