Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA forGreat features, picture, and good for extra TV
Great deal on our second Samsung television. We have always just had one television in our home but we couldn't pass up this deal with points I had saved up. Our oldest moved out and now her old room is a combination guest room/speed bike room. We use the JRNY app and I thought what a great way to cycle while riding in different countries and showing my JRNY ride on the television. So far, so good! Picture is great for what we want it for and when I don't want to watch sports when my husband is watching on the 75" Samsung QLED, I can move myself into the spare room.
not so great
The darks arnt great and motion on picture gets blurry. The app that comes with the tv is abysmal, it's so slow you will have to plan on getting a 3rd party. Half the time you will select a option but bc of the lag it will select something els. You will need a sound bar or better unless you plan on only using subtitles
Hi boo, We appreciate your feedback on the TU700D TV's image quality and user interface. Please review the below troubleshooting tips to improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode.You can also adjust your Sound Settings and the Sound Mode. To change the Sound Mode, go to Settings > Sound > Sound Mode.To customize the sound with Expert Settings, go to Settings > Sound > Expert Settings.If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor
Broke after 10 days
bought this on 12/12/20 and while watching netflix the tv suddenly turned off. then it started flickering, turning on and off every 10 seconds. i couldn't do anything about it so i am simply just going to return it. the date that it broke was 12/22/20, it only took 10 days to break.
BenC: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly. Please try a few trouble-shooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the issue persists after these steps, then the TV will need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Screen Fell Out
I bought this TV in August, and by January the screen started falling out. Samsung agreed to give us a refund, but it took them 3 weeks to refund us our money after taking our damaged TV. They also promised to refund us the full amount in writing, then went back on their word. Worst customer service ever.
Excellent Viewing Experience
We purchased this television in order to upgrade from a 65 inch to a 75 inch. We moved our smaller TV to another recreation room. This is now our main display TV in the living room of our home. It has very nice sound quality. No sound bar is necessary. The viewing experience is top notch. The TV is capable of displaying the smallest of details in movies and shows. I really enjoy it most for sports. It is basketball season now but I cannot wait until the NFL season starts. The image is adjustable for games, movies and sports. You can alter the level of contrast, tint, aspect ratio and other variables to you liking. Overall it is five stars. I attached it to my wall by myself but I would recommend two people do it for safety reasons.
Cheap TV that breaks fast
Great TV at first. We only used it for maybe 5-6 hours a day for about 13 months before the TV started cycling on and off without staying on.Long story short, since the TV was out of warranty, we had to buy a new one. We will never purchase a Samsung TV again.
very disappointing
had the tv a 1-1/2years and continue to have issues with tv not turning on. spoke with customer support who directed ne to unplug for 60 seconds and then hold in the power on button for a minimum of 30 seconds. it worked briefly however the same issue keeps reoccurring. i searched the internet to see if this is this is a common problem, and low and behold, it is a rampant problem with Samsung tv's. I'm very disappointed and will not purchase another Samsung tv. i hope i don't have the same issue with my 3 other Samsung tv's.
Expensive way to get 2 AAA batteries
get ready to meet your local samsung support, again, again and again! red dots on the screen within a week, get the screen replaced. now refuses to connect to wifi! switch to using legacy 802.11b. can't connect to smarttthings app! use remote to do setup. can't dowload terms and conditions! congratulations, the only useful thing you have left are the batteries in the remote
msui: I am sorry to hear that you are experiencing multiple issues with your TU7000 even after a service appointment. I understand your disappointment and frustration. You may want to reset your TV to factory settings by going to Settings > General > Reset Additionally, to check your network, please try the following troubleshooting steps: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Ok for price
picture is good but for 2020 model uhd expected better. what really is a disappointment is the legs for the tv they are way too wide apart did not fit well on my tv stand as a corner unit the legs are about to fall off the back of it. they are very thin and does not have any non-skid material on them, the look is cheap. i purchased a 65 inch but had to change the order for a 55 inch since the leg design was this way.
Very disappointed!!
TV quit working haven't had it two years yet! This is the second time it's quit working. The first time after two or three days, it finally started back, showing a picture . Now the second time around, it's quit working and have spent countless hours, unplugging and plugging and troubleshooting but this time it's not coming back on or working!! do not buy!!!