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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 261-270 of 10,218 reviews
May 21, 2023
Reviewer name: Nick Wolfgang
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

What I didn't like

Sometimes Very slow when using the browser or switching channels or switching apps. I wasn't prepared for that. In addition no microphone on remote control and no cursor mode for remote control

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your in store experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

May 8, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

It's perfect for gaming and watching movies

It's perfect for gaming and watching movies the color and sharpness is really good

Review from Samsung US
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Jan 9, 2023
Reviewer name: Fieropheonix6
1 out of 5 stars
1 out of 5 stars review

Outdated

This got abandoned for 8 years or so. Still wants me to shop and store CC info. and like EVERY Samsung product it's behind on security yet says has no updates.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Fieropheonix6, It's unfortunate that you are not satisfied with your Samsung TV. Please give us a call so we can better understand the issues you are having and are able to provide you with better service. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 8, 2022
Reviewer name: Hhhhhhw
1 out of 5 stars
1 out of 5 stars review

Junk

I bought 2 samsung tv one 55 uhd and one 40 inch uhd and both tv pictures went ont witb in the first 2 years ive been very loyal to samsung but if it only last 2 years. I done

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Hhhhhhw, We are very sorry to hear about your experience with the TU7000 TVs. Please give us a chance to make this right by calling us, so we can further troubleshoot the issue. Please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 23, 2022
Reviewer name: rhinoman
4 out of 5 stars
4 out of 5 stars review

no power button

[This review was collected as part of a promotion.] only thing i dont like about the tv is there is no power button on the tv. everything is controlled by the remote, so if you lose the remote your out of luck.

Review from Samsung US
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Dec 8, 2021
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Muted colors

50% of the time i turn the tv on the color is muted or grayed out. i have to repeatedly turn it off and on and eventually the true color returns. i'm regretting my purchase.

Review from Samsung US
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Dec 26, 2020
Reviewer name: BenC
1 out of 5 stars
1 out of 5 stars review

Broke after 10 days

bought this on 12/12/20 and while watching netflix the tv suddenly turned off. then it started flickering, turning on and off every 10 seconds. i couldn't do anything about it so i am simply just going to return it. the date that it broke was 12/22/20, it only took 10 days to break.

Review from Samsung US
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reply from OBA

BenC: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly. Please try a few trouble-shooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the issue persists after these steps, then the TV will need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 30, 2020
Reviewer name: SATX78251
1 out of 5 stars
1 out of 5 stars review

Not what was expected from Samsung

Having had previously ordered several other Samsung TV's. this model in particular did not deliver what we had expected. I'll list the issues numerically: 1) The Smart HUB feature does not allow you to delete Pre Installed apps nor can you move or rearrange them. 2) We are subscribed to YouTube TV but when powered on the Samsung TV Plus app starts automatically even though in the set up menu the option to continue with the last app was selected thus making you scroll to the end of the apps to select the YouTube TV app. 3) The remote control lag is terrible. For this size TV I expected a smaller more sleek remote but it looks like the same remote for my 32" Samsung TV. Scrolling was taking so long and once an icon or typing was selected it was extremely delayed. 4) The internet function was beyond slow. I tried accessing a website to purchase a PPV this past weekend and I could not even enter the web address. When I finally entered the address, and purchased the PPV, the picture froze and I could not restart the TV. I turned on my old Samsung 60" tv and within seconds was able to continue watching the PPV uninterrupted. 5) Picture quality and set up was poor. The picture on on my 60" Samsung was sharp and clearer than this newer model. There are not many options or variances to set the picture. All in all I am not satisfied with this purchase and am contemplating returning the TV, saving my money and purchasing an updated model from another brand would probably be best. Samsung appears to have tried to squeeze the technology from their smaller TV's into this bigger model but the reduction in clarity and quality are quite apparent.

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Jan 3, 2022
Reviewer name: lhou72662
1 out of 5 stars
1 out of 5 stars review

very disappointing

had the tv a 1-1/2years and continue to have issues with tv not turning on. spoke with customer support who directed ne to unplug for 60 seconds and then hold in the power on button for a minimum of 30 seconds. it worked briefly however the same issue keeps reoccurring. i searched the internet to see if this is this is a common problem, and low and behold, it is a rampant problem with Samsung tv's. I'm very disappointed and will not purchase another Samsung tv. i hope i don't have the same issue with my 3 other Samsung tv's.

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Nov 19, 2023
Reviewer name: KeriL
1 out of 5 stars
1 out of 5 stars review

Black screen of death.

This is my first bad Samsung TV. I've bought many Samsungs because I like the features they offer but recently I bought a 65” and this 70”, both tvs were lightly used but this on w died after 3 years. This comes as a surprise to me because this tv probably has less than 1k hours of on time. This tv is stuck at a black screen where it cycles on and off all day/ everyday unless i unplug it

Review from Samsung US
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