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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 2,821-2,830 of 10,226 reviews
Apr 2, 2021
Reviewer name: gabe80million
4 out of 5 stars
4 out of 5 stars review

First of all, it's 55", not 82".

[This review was collected as part of a promotion.] Title says it all. It's an amazing TV, I just can't really use many "Smart" features because I constantly have to unplug and replug my TV to get the WiFi to work. I'm not the only one with this issue, I just used the wifi on it a lot. And before you say anything, there have been a lot of people with this issue. A few samsung employees claim you guys have been working on a fix, but it's been a long long time since anything ever happened. But, nonetheless, it's an absolutely amazing, and immersive, TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 11, 2021
Reviewer name: Jdoz1209
5 out of 5 stars
5 out of 5 stars review

Great picture quality.

[This review was collected as part of a promotion.] Several good things about the TV. The setup was super easy. Light weight. No problem moving it where we wanted. For a screen this size the picture quality and clarity are excellent. Even better than the series 8 65" we replaced. Don't do much gaming but a lot of streaming. There are so many apps set on the home app bar that can't be removed or even reordered. Makes for a crowded group of home apps. But overall a great TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 28, 2021
Reviewer name: Abdurrahman
2 out of 5 stars
2 out of 5 stars review

So far so good but big problem

after using the tv for month , one day when i turn on my tv i found my screen so dim and black and i have to reset settings to get it back to normal , but after playing with settings i figuered that shadow details are like set to the lowest value -5 while it still appear as 0 value which is not correct ... this happened to me twice in 3 months any solution !!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 26, 2021
Reviewer name: FamilyTime3
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] This tv connects all of our devices and streaming, making it easy to use just one remote. Samsung Tv is now a must have and must watch weekly. The picture quality is amazing, the ease of setup, and the ease of daily use make it great as well. We're ready to get another Samsung Tv just because of the great experience we've had with this one!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 16, 2022
Reviewer name: Noran
1 out of 5 stars
1 out of 5 stars review

This TV doesn't work

this is a terrible tv. i wish i could give it less than one star. do not buy this tv you will have a ridiculously expensive paperweight. this tv will not even let you read and accept the terms and conditions saying the server is under maintenance. if you buy this tv you will never be able to watch tv or stream on it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Noran, We appreciate your review of Samsung’s AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 9, 2021
Reviewer name: Lynn
5 out of 5 stars
5 out of 5 stars review

Great deals on 4k TV

[This review was collected as part of a promotion.] I needed a 4k TV for gaming and streaming. Not only was this within my budget it exceeded my expectations. The color is fantastic. The sound leaves more to desire but the streaming and user interface is easy to learn and refreshing. This was the best purchase I made in 10 years. This is a must buy for parents with small children who game and stream digital content.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: livelaughlove
5 out of 5 stars
5 out of 5 stars review

We love our TV!

[This review was collected as part of a promotion.] After moving into a new apartment my boyfriend and I made the plunge and bought this tv. We love the picture and sound quality, and the ability to access all our favorite streaming sites. Plus, the ability to use your phone as a remote control is a bonus. Happy to say I can finally see what show I'm watching without glasses. A great deal!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 14, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Good for value

my biggest complaint with this tv is the older remote that comes standard with it. it has too many buttons and it is hard to differentiate between them in the dark. i bought their smart remote and attempted to pair it but apparently the tv can't handle that.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Solomon: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 27, 2020
Reviewer name: Donny
5 out of 5 stars
5 out of 5 stars review

Great for everything I use

[This review was collected as part of a promotion.] The tv works really well with all my gaming consoles and has youtube and Netflix pre-installed so literally everything I would use my old tv for is in this one without using a firestick or a Roku or some other external device. Overall 15 out of 10 love it!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: MITVFAN
3 out of 5 stars
3 out of 5 stars review

Solid TV, poor remote design

[This review was collected as part of a promotion.] Samsung makes a great TV, from their entry level to more robust and costlier versions. Sharp images, fast processing for video and easy to connect to WIFI and other devices. Where they fall short is the remote. For the price of the TV it needs to include a better modern remote to match the capabilities of the TV. Should seamlessly integrate as a universal remote with full voice function. It does not do so and is actually cumbersome to use.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

MITVFAN: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung. ~ Samsung Advisor