Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
Sort by |
Showing 11-20 of 10,218 reviews
Jan 23, 2022
Reviewer name: Laura
4 out of 5 stars
4 out of 5 stars review

Good product with a few tweaks

the picture is great and it was easy to set up. i do think the remote could be more user friendly; using the arrows and enter button at the bottom for almost every operation is cumbersome. the home screen is also a bit frustrating because it defaults to a random series or movie if you hit a button incorrectly and the apps are very small compared to the screen. all in all a good product for the cost.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 9, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great Price and Horrible Picture

I was really excited to get this TV, But after we got it installed, all of that went out the window. The picture quality was really bad, I would say it's the worst I have seen and we own 4 other samsung TV. So I decided to return it and get another model in a higher series. This was my experience with it.

Helpful?6GUNJZNN8V5013625507287
Dec 30, 2025
Reviewer name: Mari
1 out of 5 stars
1 out of 5 stars review

Disappointed that Samsung would sell this

This TV was very disappointing. I have owned another Samsung TV that still works 16 years later. I bought this model in 2022 thinking that it would be a good purchase. However, the display has become so dark that it is hard to watch anything. There are 5 round lights in the back screen of this TV but the corners are all dark. A product of such low quality should not have been released to the public.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 29, 2023
Reviewer name: Baffled
3 out of 5 stars
3 out of 5 stars review

Why must it have 2 legs?

Great TV, but why do all tvs now have 2 legs that are very far apart from each other? We do not have room for a bigger piece of furniture. The TV is less than an inch wider than our old one, but needs a TV stand 4 inches wider, since it changed from a central base to two legs. Is it for increased stability? If it is, Samsung, and all other companies, for that matter, did not think through all the angles. SOME PEOPLE DON'T HAVE INFINITE SPACE! if we get a bigger TV stand, we can't enter the kitchen without going outside. Please stop requiring bigger furniture to fit the same size tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 17, 2022
Reviewer name: Ismail
4 out of 5 stars
4 out of 5 stars review

Good Screen Resolution

[This review was collected as part of a promotion.] It's a very nice smart TV with reasonable price and good quality pictures. I really enjoy watching shows and movies on this TV. The only thing that I believe it's missing. The voice command on the TV remote control.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 5, 2020
Reviewer name: Bloop
1 out of 5 stars
1 out of 5 stars review

Pretty much the worst tv experience

the good- the bad- darkest picture ever. cant adjust it enough to see people when its a low light setting audio- doesnt stay connected to bluetooth soundbar from same brand picture- randomly has blue light/tint that covers the whole tv. cant read or see anything until it randomly goes away lag- lags like an early 2000's computer with viruses. click any button on the remote and wait 5 seconds or until it spazzes out and goes into a random app or some animal documentary

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Bloop: I am very sorry you have experienced multiple issues with your TU7000 TV. I understand your frustration and disappointment. There are several troubleshooting steps you can take to improve your experience. 1) Please be sure to download and install the latest firmware which improves Bluetooth connection and addresses the color glitch issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version on the Samsung website Please be sure to reset the TV after it has been updated by either unplugging the AC for 20 seconds (or) pressing and holding the power butting until the TV turns off then back on. 2) To address your lag issue, you may want to run the self-diagnosis tool. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support> Device Care > Start Device Care 3) Samsung is aware of the issue of scenes appearing too dark, and a new firmware update will be released soon to address this issue. Please follow the steps in (1) to keep your firmware current. I hope these tips help. For further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 1, 2022
Reviewer name: EverythingSamsung
5 out of 5 stars
5 out of 5 stars review

All I will buy from now on are Samsung TV s

[This review was collected as part of a promotion.] I bought this tv becasue I heard you could side load andriod and being PC and Galaxy phone guy this was appealing. I had no idea how much more this tv could do and the features WOW. I use my pc for everything and keep very current with software, hardware and OS and lost interest in TVs years back. If you've never Samsung's HUB then you are in for a treat. Well Done Samsung!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 27, 2026
Reviewer name: Sams_Club_Buyer
2 out of 5 stars
2 out of 5 stars review

Low build quality, low durability

I bought this TV in 2020, it worked ok for about 3 years, then got worse and worse and died completely after 6 years use. Initially, the TIZEN UI started getting less responsive to the point that it would take 20-30 seconds from the time I pressed a remote button to the time the tv actually responded. Then, the TV developed a black bar at the bottom, which miraculously went away after leaving it unplugged overnight. Finally, the screen died after 6 years, out of warranty, and it never turned on again. Pretty short life for an electronics device that has no moving parts and sits on a wall untouched all day.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 9, 2023
Reviewer name: Buzz
5 out of 5 stars
5 out of 5 stars review

So far, so good.

this is our first smart tv. its not our first samsung. i was quite surprised at the ease of set up. it took less than 15 mins and we were up and running! even the remote setup for our existing service was flawless. unboxing was simple and direct. now, we will have to see if it holds up as well as the one it replaced.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 16, 2023
Reviewer name: Just Me
1 out of 5 stars
1 out of 5 stars review

Returning

We have given it a try, but we will return it. The apps do not work properly, videos keep freezing. We have checked for updates and done everything possible to make this work. Not very impressed with image quality, the smaller Toshiba that we had for a while works better than this one. Not worth keeping.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Just Me, I'm very sorry that your TU7000 TV is not working properly. Please know your feedback will be shared with our internal teams. Please know we back this TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor