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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,101-1,110 of 10,226 reviews
Jul 16, 2021
Reviewer name: 1MsBev
5 out of 5 stars
5 out of 5 stars review

Samsung Product Review

[This review was collected as part of a promotion.] I love my Samsung 4K Smart TV, being from the generation of baby boomers and accliamating to modern technology I definitely appreciate the quality and excellence of Samsung Products which I find to be extremely user-friendly in navigating web friendly apps. This is my 3rd Samsung smart TV I've purchased and all my cell phones have been Samsung Galaxy starting with the 5, and everything after that have been the Note Series, 7,8,9,10 and now the Note20. So hopefully this shows ny love of Samsung products. Beverly

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: SamsungTVGuy
4 out of 5 stars
4 out of 5 stars review

First Crystal UHD

[This review was collected as part of a promotion.] This is the third Samsung tv that I have purchased in the past couple of years. The first two were in the QLED class of tvs, both the Q60t. Having used those for a significant amount of time, I have gotten used to the richness and boldness that Samsung's QLED series can offer. However, this is a review for the Crystal UHD series. Overall, I have found the my Crystal UHD TV to be very much on par with other Samsung TV's that I have purchased. It offers great quality of video, excellent sound quality, and a vast amount of apps to download and stream my favorite shows without any HDMI inputs. 4k tv shows and movies stream effortlessly and beautifully to the tv. Even in very bright rooms, the quality of video is immaculate. The only flaw that I have found in this television is that, often, while watching dark scenes in movies and tv shows, the tv seems to reach a 'critical blackness.' I don't know if this has an actual term in the television industry, but when it happens, I notice that at a certain point, the display cannot be any darker and all definition of the object in frame is lost. This has only happened a few times in very dark movie situations, but I find it very distracting as the viewer. Entire faces can be lost to this black smudge that seems to cover half of the screen. This is the only problem that I have had so far after owning this TV for a couple of weeks and otherwise, it has been a very enjoyable investment. If I could rate a 4.5 star review, I would.

Review from Samsung US
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Sep 18, 2020
Reviewer name: Goober
5 out of 5 stars
5 out of 5 stars review

Samsung TV I purchased has a great picture.

[This review was collected as part of a promotion.] So for my Samsung TV has met all my expectations, plus more, the smart part is great gives me a lot of options that are great and gives me access to a lot of channel options that are not accessible without the smart part. Would highly recommended the Samsung smart TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 9, 2022
Reviewer name: Unhappy buyer
1 out of 5 stars
1 out of 5 stars review

Unhappy with this purchase

the television arrived with one hd port not functioning. the sound system has to be turned to 46-59 to hear. my previous samsung volume was 9-15. can't see when a movie in in a evening scene. went to adjust brightness it was already at the brightest setting. tried different modes and that does not help. only had this television since february and the one hd port working has failed 4 times. i get it working by unplugging and plugging the cord back in. having been a faithful owner of the samsung brand for many many years this experience has changed my mind.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Unhappy buyer: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. We hope you’ll give us a chance to make this right. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. - Samsung Advisor

Jun 26, 2020
Reviewer name: neba
1 out of 5 stars
1 out of 5 stars review

nothing

this was a replacement for an older 55ju6400fxza that was still fully operable but unable to access the youtube tv app. i was surprised to find that unlike the earlier model i could not access two sound outlets simultainiously . as a hearing impaired senior citizen watching at the same time as my acute hearing wife results in an unacceptable compromise. a major waste of money, and the last samsung product for us.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

neba: I'm very sorry that you are unable to use your TU7000 like your previous model. However, you can still output audio from both your TV speakers and Bluetooth devices simultaneously. Go to Settings > General > Accessibility > Multi-output Audio. I hope this helps you and your wife enjoy watching TV together. For further assistance, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 6, 2020
Reviewer name: MartyB
5 out of 5 stars
5 out of 5 stars review

Simply Amazing

[This review was collected as part of a promotion.] I love this TV. the way that the colors pop in your face are so vibrant and astonishing it really make it hard to walk away. I also love how I am able to access my Apple Music on it as well, makes for great vibes throughout the area it is in. definitely looking to get another one.

Review from Samsung US
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Jun 16, 2022
Reviewer name: Pandalove
4 out of 5 stars
4 out of 5 stars review

Great until it stopped working

[This review was collected as part of a promotion.] This TV was great for movies, gaming, and streaming. It was the perfect TV for our family. It's not even 2 years old, and it stopped turning on. The red light is off. We bought a new power cord, but it was not the power cord. It's out of warranty, as it expired last year. We requested service for it, so we will see how much that costs or if we need to buy a new TV. It was a big investment and we have a another smart TV that is 7 years old and still going strong (way cheaper). We're hoping it doesn't cost a lot to repair it, or else we will just get a different TV. We are disappointed as we expected the TV to last longer than a year and a half. But up until that, it was a great TV. It was user friendly, amazing picture quality, and great sound. We are hoping it gets fixed so we can keep using it.

Review from Samsung US
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Oct 21, 2020
Reviewer name: ZebraJ
5 out of 5 stars
5 out of 5 stars review

Simply love this TV

[This review was collected as part of a promotion.] This was super easy to set up. The remote and tv settings themselves worked perfectly with my Direct TV as well as all of the apps! The picture is amazingly clear and I love the options for different picture types depending on what I am watching!! We are very happy with this TV!!

Review from Samsung US
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Aug 1, 2022
Reviewer name: myReview
4 out of 5 stars
4 out of 5 stars review

good tv but

[This review was collected as part of a promotion.] it's a good TV but the only problem is it has a not so good processor so it's slow and delayed and mine specifically has some issues with connecting to the wifi network although the router is right next to it so i had to connect it via cable .

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi myreview, Thank you for sharing your experience with the Samsung TU7000 Tv. If you’re experiencing issues with a slow processor and Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 5, 2021
Reviewer name: patg0612
4 out of 5 stars
4 out of 5 stars review

the price and clear picture

this is my 1st big screen...a few things i'm not keen of is that the legs are not very sturdy and the tv can tip over if bumped or moved very hard for dusting..also it does have a green overtone to the screen which is hard to adjust thru the menu...and there are not enough connections on the tv for additional devices and there are no rca jacks that a lot of devices still use...i like the sound of the tv..even tho i have a theater surround sound system which i can't hook up until i get a cable with hdmi plug and rca jacks...it takes a while to learn the screens but like the selections....i thought it was suppose to have roku in it too??

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287