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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,091-1,100 of 10,226 reviews
Oct 5, 2022
Reviewer name: Rayofsunshine
5 out of 5 stars
5 out of 5 stars review

The perfect size and picture for my living room!

[This review was collected as part of a promotion.] We watch a lot of network and cable TV and the picture is very clear and crisp but the unbelievable thing is how fantastic Formula 1 racing looks. All sports, especially football, baseball, basketball, and hockey are so much fun to watch when the picture is this big and clear! On cable it's very easy to read the cirons scrolling on the bottom of the screen.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 10, 2022
Reviewer name: Brittney
4 out of 5 stars
4 out of 5 stars review

Great picture but no sleep button

the picture in the tv is amazing and the sound is pretty good. the only compaint is that on mynokd samsung tv there was a “sleep” button to turn the sleep timer on that inused a ton. now you have to go theough the settings menu to set it and you have to donitbwveyday. it is not easy to navigate and it is enough of a hassle i thought about returning it. if you sont use the sleep button then it is a great choice.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 13, 2020
Reviewer name: catlady
5 out of 5 stars
5 out of 5 stars review

This TV is great

[This review was collected as part of a promotion.] I enjoy the screen features and the size of the screen that I have on my TV perfect for my one bedroom apartment complex. I can screen mirror my phone easily and the settings on this TV are easy to get to.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Heavytech
3 out of 5 stars
3 out of 5 stars review

Sound is low and picture quality could be better

[This review was collected as part of a promotion.] Not enough connections compared to old lcd tv. Sound is lower than old lcd tv. TV gets a bad glare if sun shines through window or if you turn a light on. Disney plus downloaded and the picture is extremely dark to any other app. Works great if you use a laptop to stream Disney plus and connect to tv. Other than that the tv is good. Only other thing I dont like about it is it tries to turn other devices on that are hooked up to it by itself.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Heavytech: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the number of connections & sound compared to your older TV is important to us and will be shared with our internal teams. I am very sorry to hear that your apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor. If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. If other devices are turning on, your TV may be sending a CEC command to turn the last HDMI source on. You can disable the CEC by going to Settings > General > External Device Manager > Anynet+ (HDMI-CEC) = off I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2022
Reviewer name: Jimmy
1 out of 5 stars
1 out of 5 stars review

Problems

I bought this TV in 2020 and it has problems all time. I have to unplug the power all the time to fix the problems. This week of Oct 3. 2023 it has had no sound, network card, does not want to connect to my Samsung soundbar. I have had nothing but trouble and this goes on weekly. Every firmware update creates another set of problems. I hope my new NEO Samsung is better.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Jimmy, We are sorry to hear about your experience with the TU7000 TV. Please know we are here to help you. First, let's try resetting your Smart Hub. Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. Regarding having no sound, please try these steps: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external devices and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: DBnTN
5 out of 5 stars
5 out of 5 stars review

Owned 3 Brands // My SAMSUNG TAKES THE CAKE

[This review was collected as part of a promotion.] I recently purchased this TV after spending many hours searching for the "right" tv for my space. With my season football tickets being held off this year I just knew I needed something to give me a great picture and realistic feel; tricking me to believing I am still there! I AM SO HAPPY I WENT THIS ROUTE! My Samsung is the third brand of TV I have in my home but is by far the best in picture quality and clarity. I stream my television service and the setup was streamlined and so easy with the SmartThings App. I will definitely be upgrading the other rooms when I can!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 17, 2021
Reviewer name: Dizzzy96
5 out of 5 stars
5 out of 5 stars review

One of the best TVs I've ever bought

[This review was collected as part of a promotion.] It is a really good TV at current picture intend quick when you get to the internet it has really good game graphics. I think this is the best TV on your phone I would definitely buy another one I love Samsung products they are the best products out in my opinion and they also are built to last and they last a a lot longer than any of the other brands

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: GAKman
4 out of 5 stars
4 out of 5 stars review

Fantastic "Crystal" Clear Picture

[This review was collected as part of a promotion.] Great TV for our bedroom use, with a fantastic bright picture. Could use more smart TV wireless internet pre-programmed connections. Disappointed with the reception using our HD Digital Antenna since cancelling our cable service with COX due to outrageous charges (inconsistent picture reception at times, with basic channels either not able to view or reception going in and out)... may need a booster. Also, TV does not have ANY manual controls on the television itself, like on/off button, programing, etc. , as you must rely strictly on the remote control device only.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 8, 2022
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Perfect But...

[This review was collected as part of a promotion.] The TV is perfect, image is great, performance is good so far. But the sound isn't the best of this series. And sometimes the TV reset by itself deleting all the data of some apps and passwords and this is no exactly a problem for us cause since we have samsung all over the house and in phones we can have the info we need right away. But after that the TV works so well for over a year.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 27, 2022
Reviewer name: Bosman
2 out of 5 stars
2 out of 5 stars review

Good screen, awful software

in the age of tv's now where every one has their own software, this samsung interface is one of the worst. its so extremely laggy that its hard to even navigate the menu and the input from the remote is terrible too. the interface itself is not smooth and far from user friendly. i have already bought a google chromecast with android tv to plug in and use instead. the only reason it got more than 1 star is because the picture quality is nice when you are finally able to pull up what you want to watch.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Bosman, Thank you for your review of the TU000 Crystal UHD TV and sharing your experience with slow remote response time. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions