[This review was collected as part of a promotion.] love the capacity takes care of the whole family's clothes

[This review was collected as part of a promotion.] I am very pleased with my washer and dryer. Both are real quite. My clothes came out clean just like when I brought them.

[This review was collected as part of a promotion.] I bought this washer several months ago and I am so very pleased with it! Easy to use, cleans well, spins well. Being a large capacity machine it does take longer to run but I wanted a machine that will handle king sized quilts and it does beautifully! Will definitely be purchased a Samsung dryer when my current one gives up the ghost!

[This review was collected as part of a promotion.] Great capacity washer with smart features. Lots of cycles and settings for all types of fabrics. I just got this and am learning all the new features that my 9 year old Samsung washer didn't have. Like the see thru top and water feature.

I bought both and the washer and dryer about a month and I feel like I made the biggest mistake. The washer machine is horrible, no matter the size of the load my clothes are never fully clean! I always have to wash the load twice or more. It’s so frustrating because he takes all day to wash two loads. The dryer is just as bad if not worst. The dryer is overly sensitive, it takes hours to dry a load, which only works if you set it to time dry! Please save your money and shop a different brand.

[This review was collected as part of a promotion.] I bought this 11/2023 (now 7/2024) and it's been great. Washer looks great with dark charcoal finish and bright blue lighting (we have matching dryer which looks great as a pair). It's huge at 5.4 cu. ft. Wife wanted an agitator which brings down light weight clothes to the bottom to be scrubbed by the fins. Note that basket is huge and my wife is short so she has to use a step stool to reach the bottom. And in retrospect, she separates clothes into such small batches (by color, fabric type etc.) that she never comes close to a full load. But for us men who throw in everything together so we only have to do one load, it's great!

Run for your life from this washer! If you like a high water bill then get it! Unfortunately it can’t handle spinning large and even small loads. It’s very iffy. Sometimes it will sometimes it won’t even after adjusting the load. It gets out of balance and then fills back up with fresh water multiple times until it’s balanced where it feels fit. We tried replacing the springs it seemed to help at first then back to UR or UB code. Until I get a new washer I can trust I have to babysit my laundry while I use this machine to make sure it doesn’t keep filling with water all day just to spin water from the laundry. Shameful!

[This review was collected as part of a promotion.] I am enjoying my new Samsung washer, especially playing with the many cycle options it has and using the App. Some highlights of the features of the washer in this set are as follows - 1) Ability to download cycles is unique. the set up was easy to follow 2) The washer is very large capacity. This is helpful for large families or bulky items. 3) There are multiple setting and temperature features. This is very handy if you need to vary cycles to to content of the fabric. You can change the temp, speed of cycle, rinse cycles. 4) I really like the ability to add more rinse cycles - this is helpful if someone has sensitive skin. 5) I like the ability to delay the wash periods as well. Having a smart washer is a handy and unique feature. 6) It is relatively quiet to operate 7) I like that it is energy efficient and seems to use the minimum amount of water required. 8) There is a detailed manual that prints online that gives detailed instructions on how to operate the washer. This is easy to read and handy - it would have been great if this was included so I did not have to print or download and save, but it is helpful and not printing saves trees. Some of the characteristics I think could use improvement - 1) While I like the capacity of the washer - it is very tall and I cannot reach the bottom of it without a stool. This is a significant disadvantage. I am 5'4" or reference, but I don't think a 5'6" person could reach the bottom either. The design needs to be flattened a bit - it is just too tall. 2) The quick cycle only works with small loads. - it references 4lbs in the manual, but what does that mean? it takes a lot of clothes to make 4 lbs - is that wet clothes. I tried to quick wash a down blanket and the top would not get wet so obviously it did not get clean. There needs to be a quick cycle for heavy items. 3) I am still experimenting with super speed, but the cycle times are very long. 4) The soap dispenser stays wet - I have not had a problem with odor yet, but I am concerned about that. Overall, I think this washer has met my expectations so far. There are a few items above that I think can use improvement. However, overall the clothes seem to come out clean. The set looks very nice and modern. The washer is very large capacity which is excellent. I have not had any issues with stains not coming out the first wash. Overall, I think Samsung has made a good washer.

We've had this for about 8 months now and have overall been happy with the performance. The capacity is great and the cleaning power is great if you can find the right settings. The controls/settings are the downside. They're a bit confusing to understand what you need for your specific load. It's also annoying that on startup it resets to the same default setting which is never the one you're going to use even for a "normal" load so you're pressing buttons to adjust settings on every load. I do find that I end up using the "deep fill" option more than I expected on bigger loads to really get things fully clean. Once you get used to the settings it does perform well overall. We were also very happy with the perks you get on buying appliances from Sams Club. Much better value than the home improvement stores and the pricing at Sams is equal or better even before factoring in the perks, so I would definitely recommend Sams for your appliance purchases in the future!

[This review was collected as part of a promotion.] This washer is smarter than me. I was about to separate my laundry, but it told me what cycle I actually needed—pretty sure it also silently judged my sock collection. It even texts me when my clothes are done, which is honestly the most consistent relationship in my life right now. The only downside: I can no longer blame the machine for shrinking my shirts, because it knows exactly what it’s doing. Highly recommend—though I’m a little worried it’s plotting to unionize with my smart fridge.”