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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars570 ratings569 reviews
  1. 5 stars78% (442)
  2. 4 stars11% (62)
  3. 3 stars2% (10)
  4. 2 stars2% (10)
  5. 1 star8% (46)

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Showing 201-210 of 569 reviews
Sep 5, 2025
Dan J
5 out of 5 stars review

Solid Washing Machine With All The Bells And Whist

[This review was collected as part of a promotion.] This replaced a previous Samsung washing machine I had. This one’s even better. Big tub, very quiet and seems to wash the clothes more efficiently than my old washer. If I had to pick one thing, I didn’t like about it it would be the top portion of the washing machine is plastic. This area you lean on when you’re trying to get clothes in and out and I’m afraid someday it may crack. Other than this, this is a great washing machine that I would definitely Recommend.

Review from Samsung US
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Sep 3, 2025
Feeb
5 out of 5 stars review

Great to have

[This review was collected as part of a promotion.] Its a beautiful appliance that is just big enough to wash my king size blankets and my 10ft throw blanket. Im getting used to all the new features compared to my old washing machine. I had a older version of this appliance which I gave to a friend. 10 years later and it's still chugging along!

Review from Samsung US
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Oct 6, 2025
billck
5 out of 5 stars review

Fantastic Machine

[This review was collected as part of a promotion.] This is an excellent washer. It has great preset wash cycles. You can program our own if you like. My clothes come out clean. If you have something large you need to put in there, you can have it fill the tub more to accommodate the larger item. It also, reminds you when to run the cleaning cycle. I recommend this washer.

Review from Samsung US
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Jul 23, 2025
Anthony
5 out of 5 stars review

Extra large capacity top load Super speed

[This review was collected as part of a promotion.] To start we really weren’t happy with a front load washer, the new top load washers with the fins on the bottom give us more space for bigger items and larger loads. This washer ticks all the boxes, 5.5 ft.³ extra large capacity with super speed, Active water jet and Wi-Fi connectivity

Review from Samsung US
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Aug 15, 2025
RickP
5 out of 5 stars review

Great looking washer with plenty of features.

[This review was collected as part of a promotion.] Great capacity washer with smart features. Lots of cycles and settings for all types of fabrics. I just got this and am learning all the new features that my 9 year old Samsung washer didn't have. Like the see thru top and water feature.

Review from Samsung US
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Aug 15, 2025
Angela
1 out of 5 stars review

Don’t buy this

Terrible product. It is really pretty- but we have had nothing but problems over the past year of ownership. When I pay the price you’re asking for, I expect a product that does not need to be seen by a certified repair person more than twice. It is still not working and I spend most of the day adjusting the load so that it can spin it dry- it’s primary job. Really disappointed, waste of money.

Review from Samsung US
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reply from Samsung Care

Hi Angela, We understand how frustrating it must be to deal with ongoing performance setbacks—especially after investing in a product you expected to work reliably. It’s clear that the experience has been far from what you had hoped, particularly given the time and effort you've spent just trying to get basic functionality from your washer. At this stage, the most effective step would be to have a certified technician take a closer look in person. You can schedule an appointment through the following link: Repair Services: https://www.samsung.com/us/support/service/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150413557 to help our team pull up your information. Leo

Aug 28, 2025
Horriblesamsungwasher
1 out of 5 stars review

HORRIBLE HORRIBLE HORRIBLE HORRIBLE

Horrible washer !! It bangs around even with a tiny load and doesn’t finish!!! When you put only spin cycle, it fills with water ! It makes me want to crawl my skin off and rip my hair out !! Warranty is out so I’m stuck with this piece of crap washer !!!! The biggest regret and now I have no money for a new one !!! DO NOT BUY !!!!!!

Review from Samsung US
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reply from Samsung Care

Hello, We understand the inconvenience of dealing with a banging washer. Let us help. To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guides you may watch from beginning to end are also attached. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016 We have also provided the user manual for your model. See page 58 for other actions when the washer vibrates excessively. https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150538643 to help our team pull up your information when you message us. Thank you. -Angelica

Aug 30, 2025
ZS
4 out of 5 stars review

Great capacity, controls are a little confusing

We've had this for about 8 months now and have overall been happy with the performance. The capacity is great and the cleaning power is great if you can find the right settings. The controls/settings are the downside. They're a bit confusing to understand what you need for your specific load. It's also annoying that on startup it resets to the same default setting which is never the one you're going to use even for a "normal" load so you're pressing buttons to adjust settings on every load. I do find that I end up using the "deep fill" option more than I expected on bigger loads to really get things fully clean. Once you get used to the settings it does perform well overall. We were also very happy with the perks you get on buying appliances from Sams Club. Much better value than the home improvement stores and the pricing at Sams is equal or better even before factoring in the perks, so I would definitely recommend Sams for your appliance purchases in the future!

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Oct 3, 2025
Partyof6
4 out of 5 stars review

Love the tech and capacity

[This review was collected as part of a promotion.] I’ve been really impressed with this washing machine. The large capacity makes it easy to wash big loads, which saves me both time and energy. I especially love the smart technology features, being able to customize cycles and let the machine sense the load size and adjust water levels is a huge plus. It runs quietly, cleans thoroughly, and feels like it was designed to make laundry so much simpler.

Review from Samsung US
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Jun 19, 2025
Cookie
5 out of 5 stars review

Excellent product!

[This review was collected as part of a promotion.] We love this new washing machine! It is large capacity and can handle big items like comforters, king size bedding and many many towels or clothing items. It is quiet and easy to set temperature and cycle settings. We also love that there's an app for our phone so we can check on it if need be or it lets us know when the wash is completed. What a great purchase!

Review from Samsung US
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