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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars570 ratings569 reviews
  1. 5 stars78% (442)
  2. 4 stars11% (62)
  3. 3 stars2% (10)
  4. 2 stars2% (10)
  5. 1 star8% (46)

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Showing 191-200 of 569 reviews
Oct 6, 2025
Novita
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I've been using my Samsung washer for several months now, and it's been a game-changer for our family. It handles large loads effortlessly, spins quietly, and gets clothes truly clean—even after muddy soccer days or gardening sessions. The digital controls are easy to use, and I love the quick wash cycle when we're in a rush. It's efficient, reliable, and perfect for a busy home like ours. Highly recommend for anyone who needs performance and peace of mind in one machine.

Review from Samsung US
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Aug 19, 2025
aprshower
4 out of 5 stars review

Commercial clean

[This review was collected as part of a promotion.] My laundry room never looked better. I love the sleek clean design of my washer. The display is user friendly and easy to navigate. The upgrade with detergent and fabric softer tray is very nice and easy to clean. The internal water spot is awesome and convenient. Doing laundry is now a breeze. I love it. Only negative is the tub is so deep I have trouble reaching the bottom.

Review from Samsung US
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Sep 18, 2025
MayB
1 out of 5 stars review

Does not agitate

I bought the Samsung model WA54CG7105AV with the agitator and the agitator does not agitate my laundry. Had 2 technicians come and say they’ve had customers complain about the same thing. But because I bought it 3 weeks ago thinking there was a problem with it that’s why I had 2 technicians come to look at it I am unable to return or get the product swapped. I am very disappointed and unsatisfied with this product and I was told there’s nothing anyone can do. So I have to deal with this washer that does not wash my laundry until I can save money to buy a new washer. This has been a total nightmare. Please save yourself and not buy the agitator one.

Review from Samsung US
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reply from SEA Care

We understand the importance of a working washing machine in your household, MayB. Let us help you out. Please refer to the resources for solutions to your concerns with your washer. Please click the link and hyperlinks and watch the instructional video (if available) for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150774829, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
Norseman
5 out of 5 stars review

Cavernous

[This review was collected as part of a promotion.] Amazing how much laundry this holds and washes effectively. Our old washer was labelled 4.5 cu ft, but this seems to hold at least twice as much - and cleans well. The options for settings cover everything we could need and then some. The app integration is great - no more forgetting about the load in the washer.

Review from Samsung US
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Jul 29, 2025
ANASTASIA
5 out of 5 stars review

Black beauty!!

[This review was collected as part of a promotion.] I love Samsung products period but this washing machine has to be my favorite purchase so far. It's quiet has alot of like water levels temp and I love the super speed setting not to mention it's beautiful!

Review from Samsung US
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Sep 17, 2025
Pompom 2
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] This is a great washer with so many different wash cycles this washer is very quiet like it because you can use the smart app lets you know when it’s done this is the best washer that I’ve purchase would recommend this washer

Review from Samsung US
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Sep 20, 2025
CJ52
4 out of 5 stars review

Overall review

[This review was collected as part of a promotion.] The washer has preformed really well. The only thing is drum are ( where a person puts the clothes) is a little too deep. Although it is an extra large capacity washer. Which is great for big and tall people.There are great features on the washer that will help out in the future.

Review from Samsung US
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Sep 29, 2025
Kbax
5 out of 5 stars review

Huge washer!

[This review was collected as part of a promotion.] I have been pleased with this washer so far, it is very easy to use and seems to wash the clothes well, and I like that it uses plenty of water even on the smart settings. The app makes it easier to be away from the home and know exactly when your clothes are done. If you’re short, I would consider that with the washer because I have to use a step stool to get to the bottom of it but it does wash a ton of clothes at one time!

Review from Samsung US
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Jun 28, 2025
EinMN
1 out of 5 stars review

Terrible Machine!

We bought this machine with the matching dryer in August of 2024. I have been using it for 10 frustrating months. I HATE it. Even on deep fill which I have to use every wash, it doesn’t use enough water to wash and rinse the clothing. The clothing constantly tangles which is very difficult to untangle. The tub is so deep I have to use a reacher tool to get my clothes out. Once out of balance, forget trying to balance it. Washing pillows comforters, blankets has to be done separately because they will never balance. I was washing my granddaughter’s clothing, pretreating them, using deep fill and soak cycle and those clothes NEVER came clean. Too many times the clothes came out with detergent on them because unless you use the “fabric softener “ option, the water won’t be deep enough to rinse the clothing. Now the real problem other than the lack of water, is the fact the washing motion is a joke. It really doesn’t move the clothing at all, and yes, I put the clothing in the “donut” shape. It does not stay in that position by the way, which is where all the clothes get tangled. I have watched a baby’s winter vest float on top of the water for the whole cycle. Detergent just sat on top of it. It never washed or rinsed off . I kept pushing it down, but without drum movement, it just kept floating up. When I say it barely moves, I mean the movement is barely perceptible. I was told that it was supposed to rotate your clothing in the donut shoe and move down through the middle and back around . It barely moves the water - no water splashes or ripples. If it can’t move the water, it can’t move the clothing. I am so entirely frustrated. Why make a machine that barely moves? That is $800+ that we have wasted and I don’t know what to do. The glass lid is a total gimmick. The condensation doesn’t allow to see a thing and the glass scratches so easily. Stay clear of this machine. It’s a waste of money!

Review from Samsung US
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reply from SEA Care

Hello there, We care about the betterment of your washing machine. Let's help you out. Please refer to the resources below to rectify your concerns with your washer. Please click the links and the hyperlinks, and watch the instructional video for helpful tips. The washing machine does not fill with enough water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water Laundry is tangled or wrinkled after washing: https://www.samsung.com/us/support/troubleshooting/TSG01218323/ Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Here are steps to clean the interior and exterior of the machine; turn to page 51 of the washer's manual for details: https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149788891, to help our team locate your information when you message us. Have a great day. -John

Jul 15, 2025
Vanessa
5 out of 5 stars review

Love Love the top loader and no agitator

[This review was collected as part of a promotion.] I wanted the front loader but the bending down was not want I was used to. I was brought up with top loaders from when I was very young and so I bought this beautiful top loaders with no agitator. It's big enough for comforters and my pillows with out taring apart. Very happy with my decision.

Review from Samsung US
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