Thank you for taking the time to provide feedback about your experience with the La-Z-Boy Alston office chair. We are delighted to hear that you found the chair comfortable and accommodating. If you have any further questions or concerns, please do not hesitate to contact our customer service department at (800) 379-9773 or service@trueinnovations.com. We value your business and want to ensure your satisfaction with our products.

Thank you for taking the time to let us know about your experience. It sounds like your product is in need of a replacement gas lift. Our team is ready to help! Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.