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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 841-850 of 2,263 reviews
Feb 6, 2022
bcomeus
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

GREAT FOR ENTERTAINING

[This review was collected as part of a promotion.] We love this for the double doors and wide storage. It's great when having parties and holiday gatherings. The taller water dispenser is also really nice for filling water bottles, dispensers and pitchers.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 11, 2022
R J LG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love our LG refrigerator!

[This review was collected as part of a promotion.] We have had the unit almost 30 days and have very much enjoyed the unit. It is much easier to access the ice maker with it being in the left door. Storage is much easier as there are many options for items. The wireless access makes it easy to monitor the temp and when doors are left open.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 2, 2022
Pegasus360
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Chock full of features but many problems

[This review was collected as part of a promotion.] The refrigerator is attractive and noise free. Unfortunately, the refrigerator came with the wrong water filter adapter installed in the unit. It had to be replaced. The water dispenser failed within two years and needed replacement. The compressor failed within three years and required replacement. The booklet instructions to WI-FI enable the unit was inapplicable to the unit so it was never activated. Consequently, I'd say that there are quality issues with this unit. The need for maintenance upon installation and then repeatedly afterwards makes me hesitant to recommend this model without getting a good warranty Thankfully, all of these repairs occurred during my three year warranty.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Nov 11, 2022
Carole B
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great features but compressor failed in 4 years

I love the refrigerator but the compressor failed in 4 years. If this happens to you, immediate contact LG. Don't contact the warranty company (if you purchased a warranty). LG was very responsive and got it fixed in a timely manner but, the compressor should not have failed in only 4 years.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Oct 23, 2022
Woods57
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice refrigerator

My husband and I chose this refrigerator for the style and the price. We have enjoyed this product except for the ice maker. The ice maker is very small, we use more ice than other couples it seems. I love the ease of getting large trays in and out with the French doors. The freezer drawers are very handy for the grandkids to get ice cream when they are here. The compressor went out, but LG replaced it very quickly with only one phone call. It was nice to see they stand by their products. I also have the LG washer and dryer!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 20, 2021
LennyW18
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Problematic so far

[This review was collected as part of a promotion.] We bought this fridge back in November of '20, and have had to have a repair tech look at it twice. The freezer doesn't work correctly, and maintains a max low temp of 20 degrees. The first tech said it is running correctly, so I can't fault him, but he is supposed to be an LG certified tech. Hopefully the second one figures out what's wrong with it. At least the warranty has been good on it!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 15, 2021
RogerW
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great for a big family, except for the icemaker!

[This review was collected as part of a promotion.] We received our refrigerator just a couple weeks ago and for the most part we love it. Our biggest (and so far only) complaint is the icemaker. It is just my wife and me, but we wanted a large refrigerator for when we host family gatherings. The icemaker can barely keep up with the two of us.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 19, 2023
Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It’s not working properly. Ice machine not working, making noises on the back side, panel stops working and will not dispense water and shows ei-I display. I contacted you all to fix it and no one has called me back and it’s been more than a week.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there, we are sad to hear about the many concerns you are having with your LG French Door. We do have some troubleshooting options for the sounds you may be hearing, as some sounds are normal. http://spr.ly/6426uNdNE Please send us a private message via our social media accounts, @LGUSSupport, so we can look into your details further to assist you. ~Tegan

Apr 10, 2021
Mama juju
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good!

[This review was collected as part of a promotion.] We’ve only had the fridge for about a month, but so far we love it. My favorite thing is that the ice maker and water dispenser take up very little room leaving us a good amount of inside door space, something that other models lack. Lots of inside fridge room, the produce drawers are very deep and hold a lot. Generous freezer space too!

Review from lg.com
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Sep 27, 2022
LCrooks
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It is a great refrigerator… many great features!

[This review was collected as part of a promotion.] I was very impressed with the service we received after the compressor failed on our refrigerator/freezer. The technician was neat, clean and efficient. It is great to have a product that LG stands behind. So excited to have my refrigerator working again!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621