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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 791-800 of 2,263 reviews
Sep 11, 2021
Belle46
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy!

[This review was collected as part of a promotion.] I had this refrigerator for 3 years in August. When the refrigerator was 1 year old, 2 components needed replacing. Two years after that, when the refrigerator was 3 years old, we came home from vacation and walked into our house that smelled atrocious! We quickly realized that the refrigerator had broken while we were away and everything in it had spoiled. The compressor had broken. Also, the ice maker/water dispenser in the door also was broken. I will never buy another LG refrigerator.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Dec 21, 2022
Ozzzie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Worst ice maker

[This review was collected as part of a promotion.] If you use ice DO NOT buy this refrigerator. Every time we get ice I have to open the ice maker and break up the ice that has frosted solid so it will feed through the dispenser and make more ice. The refrigerator and freezer work fine but the ice maker is the worst.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 26, 2021
Teachers Pet
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] Bought 2 weeks ago. Freezer drawers don’t stay open to load. Tried leveling, but didn’t work. No light in bottom freezer drawer. Have to switch back from water to ice. Didn’t have to do this on previous model we owned.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Sep 29, 2019
Wang987
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spacious refrigerator

[This review was collected as part of a promotion.] I am happy with the refrigerator overall. But my beef is with the owner’s manual and the WiFi link. The manual basically does not say anything. No explanation of the control panel, cryptic on the WiFi usage, and some description is apparently about other models. Another thing is I still don’t understand why LG bothered to offer a WiFi link. I did link it up with my iPhone, but why do I need it? Do anybody change the temperature setting?

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 18, 2021
Ann Paula
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

on door water access

[This review was collected as part of a promotion.] This is my way to stay healthy and drink water with the ease of its accessibility. No need to open the refrigerator doors to get to a pitcher of cold water. I keep a plastic cup on the shelf beneath the water spout and have been drinking water as my doctor says is so vital.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 28, 2018
Bowdiddly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So Far So Good

[This review was collected as part of a promotion.] We bought this refrigerator/freezer earlier this month and so far it has worked perfectly. We are very happy with all the room we now have in the refrigerator. The only thing that could be improved is the ice and water dispenser labeling is hard to read in low light conditions and you have to look real close to make a proper selection.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 28, 2018
pilgrim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love it

[This review was collected as part of a promotion.] This is such an upgrade for us. We never had enough room. That changed. Love the size and double doors and especially the double lower freezer compartments. The black stainless is a work of art in our home.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 13, 2021
Uiop
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Build quality excellent; poor design

[This review was collected as part of a promotion.] Quality: Sturdy, eg nice handles. Keeps temps very well. Ice maker is reliable. Running noise is average; ice maker dispenser makes funny sounds Volume: Less volume than others of this size. Two-drawer freezer is a convenience, but at the cost of storage volume. Overall design: Poorly thought-out: Need to open both doors in order to use right-hand bin. Need to open both doors Wide to use (very) shallow bottom drawer. Overall, an annoying design.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 20, 2022
LMM12
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the layout

[This review was collected as part of a promotion.] This refrigerator replaced one of exact same size, but this one seems to be so much more efficient space wise. I love the sizes of the shelves on the doors, and the layout of all the shelves in general. Very happy with the value of this product.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 24, 2021
5th child
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not enough freezer space

[This review was collected as part of a promotion.] I love my new refrigerator all except the small freezer. I buy in bulk and did not realize how small it actually was until I went shopping and tried to put all the frozen food away. My old refrigerator could hold even more. Love that the refrigerator has more room, great for parties!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621