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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,306 ratings2,269 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (470)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (259)

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Showing 71-80 of 2,269 reviews
Jan 4, 2020
Reviewer name: Vicky58
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT FEATURES! LOTS OF ROOM! LOVE DOUBLE FREEZE

[This review was collected as part of a promotion.] Bought this refrigerator a couple months ago. Lots of space, and options for organizing. Love the double freezer drawers. Was not sure about ice/water dispenser- so happy we got them! Water is filtered and tastes great. Overall great purchase!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jun 25, 2021
Reviewer name: kyleP894561
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great refrigerator with a small ice machine

[This review was collected as part of a promotion.] The fridge and freezer are great! a lot of space! With great space you have to give up space in something else. The ice machine can barely keep up. We might be looking into an external ice machine to sit on the counter.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Mar 22, 2018
Reviewer name: new owner of 4th product
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Learning process

[This review was collected as part of a promotion.] Brought this about 3 weeks ago and I am still learning how to use everything. To date, the main problem is the slamming of the left door. The technician tried to adjust the door, but unless you hold the handle it still slams(hard). The area created for the tall bottles (sliding shelf) is not large enough. It does not help with the organization of the refrigerator's content. the gaskets on the door appear to be very thin. Hope they last.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jul 19, 2019
Reviewer name: Lordy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of space for everything!

Refrigerator has been in use for 1 month and we love! Lots of room for just about anything and plenty of extra compartments. Having 2 freezer spaces is great for separating food items. Is the "PrintProof Finish, a standard feature on all the LG refrigerators? It was a big reason I purchased it. The LG booklet makes no mention of this feature anywhere . Hopefully it has it . So far I have not noticed smudges. Is there a reason it is not even mentioned in the booklet? How can I confirm my refrigerator has it?

Review from lg.com
Helpful?2JM6S803LSS113624255621
Apr 16, 2023
Reviewer name: WarmFeeezerColdShoulder
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

It was taken from us too early. So unfair.

The look and capacity on this is great, but the double freezer drawers thawed and then the fridge got dicey. Aww lost a huge shopping trip+. Authorized compressor replacement didn’t solve the problem, and while the compressor was covered, the expensive service was not. Neither was the expensive appliance, which was unsupported beyond the mfr’s warranty. I googled a known compressor failure (or line clog) in some LGs only after the fact. Had to buy another new fridge after a short two years. Such a shame. Usually great brand—all of our home appliances are LG! VERY disappointed in this.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Social Media

Thank you for taking the time to share your feedback about what you’ve experienced regarding your LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626S. We’re sorry you weren’t satisfied with this unit. Please know that this is not the experience we are trying to achieve. Your feedback is important to us as it will be shared with our Product and Marketing Teams to meet your expectations moving forward. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Jul 20, 2019
Reviewer name: barb98065
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We had this frig delivered this month and it is a high quality product that is almost perfect. There are two improvements that should be made to make this considered a 'perfect' product. The first change would be to improve the water filter. It does not do a great job of filtering out the chlorine taste from the water. The second change would be to place the handles to open the fruits and vegetable crispers on the top of the drawer instead of the bottom of the drawer as this is a very awkward location where the handles currently are located.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Apr 18, 2018
Reviewer name: Adam13
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far so good

The only issues so far are the adjustment of the doors, which they supply washers and instructions for and the flap the is spring loaded the fills the gap between the french doors. The door adjustment kinda worked. It certainly looks better than when it was first installed. The flap on the other hand, sticks once in a while. So, you get used to opening and closing the left door without an issue and when it sticks, it smashes into the right door upon closing. Very annoying.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Aug 23, 2021
Reviewer name: Squint
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not perfect

[This review was collected as part of a promotion.] Overlooked the poor performance of the icemaker because I have another one. But the compressor failure and the wait to have it replaced were really bad. 4 out of town guests at the same time was fun too. Now I know the compressor failure is widespread, but that doesn't make okay. Hope the rest of my LG appliances do better.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Mar 9, 2021
Reviewer name: Ezfrani
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So much space!

[This review was collected as part of a promotion.] Bought this fridge for our new house and no matter how I try I can’t fill it up. The ice machine on the door clears it out and honestly it works great. Fits in the place and is so quiet. It’s like opening the doors to narnia every time I want a snack. Seriously very impressive for the price!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Sep 25, 2018
Reviewer name: Bertas
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] I bought this refrigerator at the beginning of the month and I just love it. It runs so nice and it was a great deal. I would recommend it to anyone who needs a new fridge. The drawers are wide and deep and the double drawers are a great idea. You dont forget what is at the bottom of the freezer.

Review from lg.com
Helpful?2JM6S803LSS113624255621