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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 71-80 of 2,253 reviews
Mar 7, 2023
Fishnut999
4 out of 5 stars review

Verified Purchase

French door fridge

The fridge has been great so far. The only issue we have is the water tastes funny coming out of fridge. We pushed through over 3 gallons on new filter and it still has a funny metallic taste and it has been 2 weeks and probably over 20 gallons gone through. Was wondering if there are different types of filters that can be used or do you only have 1 model that fits this fridge? Ron

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from social/LG

Thank you for sharing your experience with your LG Refrigerator This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist ~Tanisha

Aug 24, 2021
5th child
4 out of 5 stars review

Verified Purchase

Not enough freezer space

[This review was collected as part of a promotion.] I love my new refrigerator all except the small freezer. I buy in bulk and did not realize how small it actually was until I went shopping and tried to put all the frozen food away. My old refrigerator could hold even more. Love that the refrigerator has more room, great for parties!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 3, 2021
JeffK43
5 out of 5 stars review

Verified Purchase

Love this Refrigerator

[This review was collected as part of a promotion.] We purchased the LG French Door refrigerator a couple of years ago and have enjoyed the spaciousness and versatility it offers. We did experience one problem with the cooling system that was totally repaired by LG, even though we were out of the regular warranty.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 27, 2023
BUCK NAKED
3 out of 5 stars review

Verified Purchase

ICE MAKER VERY SMALL

The refrigerator is okay. It keeps your food cold. If you use ice very much at all you will need a separate ice maker The ice maker is very small and the ice itself is also. Also, for some reason unknown to this writer LG decided you only need a light in the top freezer drawer and not the bottom making it very hard to see frozen goods. I'm sure that LG won't give me the money in their contest because I told the truth. We have had the refrigerator for three years though and it's still running!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Refrigerator, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 10, 2023
Anthony 7
1 out of 5 stars review

Verified Purchase

Terrible!!!

[This review was collected as part of a promotion.] I had my frige for two years and the fridge failed. They were unsuccessful in getting a tech out to me. They said they would refund me. I have been waiting for a refund for two years, now it's time for attorneys to get envolved.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

Hi, there. Thank you for bringing this to our attention. Allow us to look into this further to assist you by moving to a platform that supports back-and-forth conversation. Please send us a private message on Facebook or Twitter at @LGUSSupport with your contact number, and it would be our pleasure to discuss this and see how we can assist you further. -Cazz

Jan 23, 2023
Bernardoo
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] The self closing drawers are great. Might it be possible to make the French doors self closing? The fresh air filter is a nice feature but installing and removing is hard especially for senior citizens

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 29, 2022
jeridley
4 out of 5 stars review

Verified Purchase

Just what we expected.

[This review was collected as part of a promotion.] We needed a refrigerator with more space and this was it. It fits well in our kitchen and the in door ice maker does not take up too much space. Have the two drawer freezer also helps by allowing us to have the more common items saved on the top. The wifi is kind of neat, but really only useful for knowing when the kid is standing there with the door open.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 28, 2022
TomA516
2 out of 5 stars review

Verified Purchase

Refrigerator

[This review was collected as part of a promotion.] I had basic expectations. A Refrigerator to keep food cold in the fridge part and frozen in the freezer section. Less than a year old the temp started warming in the fridge part. Freezer ok. It was covered under the factory warranty and repaired. Makes me worried about the near future of the unit.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy

Jul 2, 2021
LMBW
5 out of 5 stars review

Verified Purchase

Largest capacity I have ever had.

[This review was collected as part of a promotion.] This refrigerator has taken the place of two that I had. I can fit the turkey, all casseroles and sides for Thanksgiving with no problems along with other items. The ice make does not hold many cubes though and clogs easily.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 27, 2022
Duggins3
4 out of 5 stars review

Verified Purchase

Nice Refrigerator

[This review was collected as part of a promotion.] Nice refrigerator , rather expensive , I have trouble getting the WI-Fi to connect. Have only spent 30 minutes trying. Will try once again when I have time. A lot of my problems stem from extremely slow internet service. A problem when living in rural America.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621