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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 61-70 of 2,253 reviews
Dec 18, 2023
Ricksev
2 out of 5 stars review

Verified Purchase

Stay away from LG

[This review was collected as part of a promotion.] Bought about 3 months ago and have a few issues. The freezer drawers have a bad seal and food ices up and the ice tray melts. The slides have ice on them from the condensation as well. The motor is making loud noises already and LG won't help me! Do not recommend LGs.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there, no one likes when their freezer isn't working properly! We don't like hearing you are dealing with these issues, and we would like to look into it further. Please send us a private message on our social media accounts, @LGUSSupport, with your model, serial, and phone number. We will be sure to get back to you and see how we can best assist. ~TammyJo

Apr 15, 2018
T and M
5 out of 5 stars review

Verified Purchase

Nice Refridgerator

[This review was collected as part of a promotion.] Seems like a quality refrigerator with all the features we were looking for. Really like the black steel look. Ice chest seems to save a lot of room, but therefore leaves less room for ice storage. Just need to prepare a head of time if you need a lot of ice. I like that it also has an air filter along with an easily accessible water filter. Looking forward to many years of happy use

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 14, 2021
greenbirk
4 out of 5 stars review

Verified Purchase

Ice on lower freezer drawer

[This review was collected as part of a promotion.] Have had ice developing on the right side and top of drawer. It appeared to be out of alignment. Had a repair person come and re-align the glides on the right side of the drawer.. He said air was getting in and that is what caused the ice buildup. He noted that the same problem occurs with the drawer glides on this model a lot. He also noted that a lot of the problems are with the linear compressor assembly!

Review from lg.com
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Jan 19, 2021
Timpj
4 out of 5 stars review

Verified Purchase

Double freezer drawers are great

[This review was collected as part of a promotion.] We've had this refrigerator for over a year. The freezer line froze very soon after we got it (it was a loose wire) but they sent someone out and it was fixed right away. This fridge is deep so if you are short you will need a step stool or something to reach the back of the top shelf in the fridge. I wish the inside shelves were adjustable, a gallon of milk barely fits and a two liter bottle of pot needs to be laid on its side as do some taller juice bottles. I am not pleased with that, one loose lid and it will be a mess. I think this refridgerator can be loud at times. The double freezer drawers are the answer to having to dig too deep for anything. I know myself and I wouldn't do it, so you won't lose anything in the frozen tundra. Don't expect to have enough ice for a party. The ice maker and storage is not that big but it is enough for our daily use.

Review from lg.com
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Jan 5, 2022
gsbdaveg
5 out of 5 stars review

Verified Purchase

Love this fridge!

[This review was collected as part of a promotion.] We replaced our old side-by-side fridge with this new French Door LG. It is a beautiful unit; several guests have commented on how nice it looks. Also, the quality of the lighting, shelving, hinges, drawer slides, etc. are all excellent - fit and finish are good, materials are luxe. The design of the ice maker is hugely improved over the older styles. This is a very spacious fridge. It fits perfectly in a slot made for a 36" wide unit, note that it is full depth as well. So far, after a month, we LOVE this refridgerator!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 1, 2018
lrcrna
5 out of 5 stars review

Verified Purchase

Replacement for previous LG

[This review was collected as part of a promotion.] We had a very similar 5.5 year old model that was in the home we bought 1.5 yrs ago. Absolutely loved it! Until the day I got up and it had died. Extremely difficult to find anyone that can work on these. The 10 year warranty was not transferable. I looked at many models, and still didn't prefer the options away from LG. We tried one, the ice and water sprayed everywhere. We made the decision to go back to the LG. It is a beautiful refrigerator with great features and space. I do have concerns about it's longevity. The last new model I bought I had for over 25 years. I wish I could be optimistic about this one lasting that long. We will see.

Review from lg.com
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Apr 30, 2018
Izzy2023
4 out of 5 stars review

Verified Purchase

Like the appearance of the black stainless steel

[This review was collected as part of a promotion.] bought this to replace a Samsung that only lasted less than two years, like the extra room in the frig with the ice maker in the door. only issue we had was one time water and ice both came out at the same time and made a big mess down the front of the frig and all over the floor. praying for no more issues !!!

Review from lg.com
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Sep 1, 2018
love toy dogs
5 out of 5 stars review

Verified Purchase

Beautiful and quiet

[This review was collected as part of a promotion.] I really like my fridge. It shows me the temperature as I open it! It's perfectly stylish. It updates my kitchen. Furthermore, the ice maker makes the best ice. The right shape for glasses, cup, sand blenders. I just wish the freezer was larger.

Review from lg.com
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Jun 11, 2018
jaworland
1 out of 5 stars review

Verified Purchase

Not good

I highly suggest not buying this unit. The Ice maker is very very slow. Door won’t stay shut with milk on the door. That’s what they advertise the door can hold. door is not weighted to shut. It needs be heavyer. No light on door to stay in upon request.

Review from lg.com
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reply from Customer Service

Sorry to hear about your experience. Low ice production can be caused by a few things like low water pressure or issues with your doors. Please see the included link for some troubleshooting steps. Also, your door not staying shut can be caused from the units tilt or doors adjustment itself. ^AC http://www.lg.com/us/support/product-help/CT10000021-1338395755982-not-enough-ice

Jan 7, 2021
Glimmerii
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] I was reluctant to buy an LG refrigerator, but we didn't have a lot of options because we wanted our refrigerator delivered ASAP since our old refrigerator broke. Because of COVID, other brands were on back order, and we would have had to wait at least a month for a new fridge and that wasn't an option. The new fridge is quite a lot bigger than our old fridge so it's easier to organize. We love the double door freezer as it lets us put items we use the most at the top for better organization. My biggest concern is that even though there is a water filter, I can still taste chlorine in the water when it comes out. We've only had the refrigerator for a couple of months. I hope that it lasts and doesn't cause us any issues per various reviews I have read about LG products.

Review from lg.com
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