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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,306 ratings2,269 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (470)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (259)

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Showing 51-60 of 2,269 reviews
Aug 13, 2018
Reviewer name: Brickresident
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] Bought this unit last month- Pro-Great value for the price. Con- Door Water reservoir and ice maker storage are smaller than you are accustomed to. Temp display is not actual temp in unit- only "Target Setting". You need thermometer to verify for frig and freezer

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jan 5, 2022
Reviewer name: gsbdaveg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this fridge!

[This review was collected as part of a promotion.] We replaced our old side-by-side fridge with this new French Door LG. It is a beautiful unit; several guests have commented on how nice it looks. Also, the quality of the lighting, shelving, hinges, drawer slides, etc. are all excellent - fit and finish are good, materials are luxe. The design of the ice maker is hugely improved over the older styles. This is a very spacious fridge. It fits perfectly in a slot made for a 36" wide unit, note that it is full depth as well. So far, after a month, we LOVE this refridgerator!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Oct 3, 2023
Reviewer name: Lewis650
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not so good!

[This review was collected as part of a promotion.] Bought 5 years ago. Problems with left side refrigerator door not closing properly due to top plastic piece at top not catching. Problem continues even after replacement. Compressor failed at 5 years. Took 1 week for repair completion. Lost food expensive. Hope replacement compressor isn’t defective like the ones from class action lawsuit.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hey Lewis, we strive for great service at LG, and we see that we have fallen short of those expectations here. We are glad to hear we were able to get the replacements serviced for you and would love to hear more about your appliance now that it is in working order. Life's Good at LG; we want you to feel the same in your home. http://spr.ly/6424ueczw ~Tegan

Mar 20, 2019
Reviewer name: Dee44
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

We bought this two weeks ago, and am very disappointed with lg. We paid a lot of money for this very nice refrigerator that has some cosmetic damage on the ice dispenser plate. They say we are just stuck with it!!! What a stinken company to do business with. I do not recommend them,and never will because they do not make their customers happy! I didn't damage the refrigerator. Terrible customer service.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jun 28, 2021
Reviewer name: Amyoung
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Lots of space!

[This review was collected as part of a promotion.] I love this refrigerator and the amount of space it offers. The only reason I did not give 5 stars is because I had to have it repaired after it stopped cooling, but LGs amazing warranty and technicians took care of it!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Apr 27, 2021
Reviewer name: pdog56789
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Noisy vibration, freezer not cold.

[This review was collected as part of a promotion.] Fridge has a vibration that won't go away, it can be loud enough to hear from another room. Had service come out and adjust/align the doors but its still vibrating. Now we are seeing that the freezer is not cold enough - moved the ice cream to the bottom drawer, in back, per the Tech's instructions - still soft, not good!

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Feb 18, 2024
Reviewer name: Eight refrigerators
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Likely the worst refrigerator design we have ever

Making ice is NOT a forte of this refrig. There is no way to easily access ice without dispensing it with great noise and variable stopping. The doors and drawers, especially, vary in how they close or stay open. one doesn't close by itself, another closes forcefully. Is it at all possible to regulate each???? The design of the interior drawers makes it difficult to tell which, top or bottom is what you grasp to open the drawer. Terrible design.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hi there, looks like you're having a bit of a "chilling" time with your LG appliance. Let's work together to "break the ice" and get your appliance running smoothly again! The doors and shelves may be a matter that can be alleviated by adjusting or leveling your unit. See the troubleshooting link for some helpful tips http://spr.ly/6422Xa5bn. Don't keep us waiting on ice, we're ready to take some action. ~Tanisha

Feb 21, 2021
Reviewer name: Peter2079
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bitter sweet

[This review was collected as part of a promotion.] Purchased the whole set for our new kitchen in July. Love the black stainless steel. Looks real sharp and does not show the finger prints. For some reason the middle and bottom freezer does not keep our ice cream frozen. Was set to -6 degrees. No ice build up and 7was not overloaded, technician checked the temp which was 19 degrees. Does not make sense. Icemaker quit in November just had it replaced in the beginning of February. Keeping our fingers crossed. The jury is still out

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jun 25, 2019
Reviewer name: georgies
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features. Kids love the top freezer

[This review was collected as part of a promotion.] After a power surge burned our old fridge, we got this one from the blue and yellow store. Quality is a lot better than our old kenmore and even when they were about the same cu-ft, the LG seems to fit a lot more food. My kids love the top freezer drawer since we keep ice cream bars and cones there. The one thing that took some time to get used to is the weight of the left side door. That's where the ice maker and water dispenser are and is quite heavy. You need to hold it otherwise it slams and I'm afraid with time is going to damage it. Overall happy with the fridge. Family of four here with 2 boys that eat like there's no tomorrow. Loving the LG brand. Got a 4K TV and is quite impressive. Slowly going to keep buying their products if they keep up the quality/price range.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Dec 9, 2023
Reviewer name: Frank1000
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Potential but defective

[This review was collected as part of a promotion.] The design is wonderful but the refrigerator has been nothing but trouble. We've had 3 ice makers, a replacement refrigerator and now a dead compressor, all in 4 years. The fact that these are warranty covered problems does not compensate for being without a working product for 9 days over Thanksgiving!!

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. We along with the community appreciate your kindness in sharing today. ~Tanisha