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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 41-50 of 2,263 reviews
Feb 9, 2024
Dog67
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Has tons of room inside. Even with the icemaker.

[This review was collected as part of a promotion.] I do love the LG refrigerator,4 door, love the over all look. My last LG is still working after 18 years. Its in the garage. The only down fall is there is no light in the bottom freezer. But I guess I'll have to live with that.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 23, 2020
JackLG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Simple to use

[This review was collected as part of a promotion.] It replaces an 8+ year old LG fridge. Design is simple and nice shelf configuration. Ice maker is improved but would like electronics to indicate actual temps - not just the settings. Would help to avoid food loss as happened with old unit

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 29, 2021
OldSarge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It has everything!

[This review was collected as part of a promotion.] I wanted no fingerprints on stainless steel, instant icewater, ice cubes, crushed ice. This fabulous refrigerator gave me all that plus double drawer freezer, and easy to change water and air filters. We are partners.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 1, 2021
Tom the Tool man
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best ice maker I have ever had!

[This review was collected as part of a promotion.] This is the first LG product I have ever bought. I smile every time I open the doors of the refrigerator section. Your ice maker is the best design I have ever had. It takes almost no refrigerator space and it never runs out of ice.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 9, 2021
Rbatex
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst warranty service

You have lost a customer. I have bought LG washer/dryers, TVs, and refrigerators. This is my second home to have brand new LG products. The compressor went out on the refrigerator after only 2.5 years. I have found out this is a known issue for years and a subject of a class action lawsuit. Then, I had to live out of a cooler for tow weeks before a tech showed up. He fixed it in two hours. The warranty service was terrible. If this is how LG services their products, I won’t buy an LG again.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Sep 18, 2019
Adele01
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge!

[This review was collected as part of a promotion.] Enjoying our purchase. I love the ice maker is on the door so that we have a full shelf inside. I love the deli/meat drawer its very convenient. Very bright inside and makes it easy to find things. We are very happy with our purchase.

Review from lg.com
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Feb 5, 2022
nocoolnobueno
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice fridge, but went out 3yrs in

[This review was collected as part of a promotion.] TLDR: buy a single evaporator fridge. Maybe I'm old school, but was unimpressed when after a hair over 3 years in the fridge stopped cooling. Lost a lot of food. Come to find out the compressor had gone out, and it is unfortunately a common issue in these fridges. I obviously didn't know that when I purchased. I would love to think that when I spend this much on a fridge it's going to last for many years, but nobody makes things like they used to. That being said, I'm impressed with how easy and simple the warranty process was. The tech came out and had replaced the compressor in a couple of hours. Warranty covered everything which was great, just really unimpressed I had to use the warranty this early. Overall, nice features, but it's just a massive paperweight if it doesn't cool properly.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Thank you for taking the time to share your feedback. We strive to make continuous improvements on our product quality and services and hope to learn from this experience. ^Jennifer

Mar 25, 2021
anynamewilldo
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice fridge but it has issues

Within 3 hours of fridge installation, it displayed an error which caused the refrigerator to shut down. The error resulted in a cooling fault because the compressor fan was not working. It turned out the fan cable was not connected which was possible a factor issue. The cable has a key lock so it seems unlikely it would come unplugged during shipping. We were able to work around the issue by power-cycling the fridge every time this error occurred - about every 3 or 4 hours. The issue has since been resolved by a service technician. There is a second issue that the water from the dispenser has a plastic/metallic taste. The cable connecting the fridge to the water line has been replaced and this has helped, but the water taste is still substandard (not like our old fridge of 14 years). We are still trying to resolve this issue. Other than that the fridge is very nice. It appears to be very well designed.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 1, 2022
djlucia60
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] Bought this refrigerator a couple of months back and I love it. Of course like every thing there are a few things I'm not completely happy with. I love the Ice maker in the door for it frees up so much room in the frig. but the Ice cubes are far too small. I also don't like the top freezer door auto closure. When I'm trying to take something out and not ready to close the draw it shuts on me. The inside of the frig is great and roomy. Couldn't ask for more.

Review from lg.com
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May 13, 2022
NicheInga
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge, only one issue

[This review was collected as part of a promotion.] My wife got this Fridge in 2018 and overall it has been wonderful. With two months to spare on the warranty the compressor broke and had to be replaced. LG did great with the warranty and even reimbursed me for a mini-fridge for the two week duration of not having the primary rridge. Apart from that one hiccup, the fridge does exactly what it is supposed to do and does it great.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621