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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 31-40 of 2,253 reviews
Mar 16, 2021
Bernie S
5 out of 5 stars review

Verified Purchase

Perfect for my kitchen!

[This review was collected as part of a promotion.] Though I had to wait due to several snow storms it was definitely wort it! I love the looks and how spacious it is. Even when we go shopping it still doesn’t look jammed which makes it very easy to find what we need.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 12, 2023
VGee
4 out of 5 stars review

Verified Purchase

Big and Beautiful

[This review was collected as part of a promotion.] I brought this 3 years ago and had to get it repaired. It was still under warranty so I did not have to pay anything for the repair. The repair person came quickly and took the time to make sure it was working and gave me a call a few days later to check and make sure everything was still OK. Great customer service.

Review from lg.com
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Feb 22, 2022
Hmmmmmmmm
5 out of 5 stars review

Verified Purchase

Love my refridgerator

[This review was collected as part of a promotion.] I bought this 4 years ago, an except for the compressor going out 2 weeks ago, my refridgerator has been a great purchase. And, I have to say, LG was very efficient in replacing the compressor, no charge, and the service was completed the day after my call.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 17, 2021
richardb7
4 out of 5 stars review

Verified Purchase

Has almost all we want, but noisy

[This review was collected as part of a promotion.] Has almost all the features we want. With covid, we had little choice on refrigerators available. We got the french doors and in door ice/water we wanted. We saw that there was an ice basket in freezer, but didn't realize there is no ice maker there. This really doesn't produce nearly the amount of ice as past refrigerators, as the door holder is small. It also makes a very strange kind of vibrating coil sound a few times a day that is very loud. Thankfully it only lasts a few seconds at a time. Was told that this is 'normal' but not clear what it is doing when this happens. Wish that the door shelves were height adjustable and that the interior shelves were also more adjustable. Finding that we have had to adjust how we use the fridge, rather than having it adjust to us. We have heard from friends with same fridge that there is an issue with the doors in that after a time the door open chime continues to sound continuously even with doors closed and that this is a known problem with this model. They have removed the chime sound on/off option in controls and the only way to fix is to replace the entire door. We anxiously await this problem for ours.

Review from lg.com
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Dec 20, 2022
Happy in KY
5 out of 5 stars review

Verified Purchase

Beautiful Fridge

[This review was collected as part of a promotion.] Only owned this fridge for a month so I can't speak to long term. But I can say the functionality of it is very well thought out! It is the same size as my side by side was but it holds so much more! Love it's sleekness

Review from lg.com
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Nov 25, 2021
Disgusted 2
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The fridge works fine. It’s resting on it’s wheels, Which tilts it more than it should be. The doors and drawers want to slide back to close them and then slam shut. The front leveling screws are not even close for use. I’ve added some risers in the back to somewhat reduce the angle.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 14, 2021
JudyPP
5 out of 5 stars review

Verified Purchase

Great as Expected,

[This review was collected as part of a promotion.] This is an updated model of the refrigerator that it replaced and I love it just as much, if not more! I didn't start out looking for the same refrigerator, but after checking the features, price, reviews, etc., it was a no brainer choice. Still has the great french doors with no divider that can handle the biggest pizza and the two freezer draws that mean no more frost-bitten hands digging to the bottom. The bottom of the drawer is almost on the top! The water & ice dispenser in the door is an improvement over my previous one; more intuitive. The only change I would like to see is a bigger ice bin. Iced tea season is almost here and that means lot's of iced drinks.

Review from lg.com
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Jun 5, 2023
Sharon F
5 out of 5 stars review

Verified Purchase

Really love this refrigerator!

I did quite a bit of research prior to purchasing this refrigerator. I wanted one that had ice and water in the door but still has room for condiments on the inside door. I also liked the idea of a small pull out drawer to store items I get out almost every day. This fits the bill for everything along with the LG name which I prefer for appliances.

Review from lg.com
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Jan 23, 2024
MikeyJ45
1 out of 5 stars review

Verified Purchase

LG Not for me

I have had this for 3 months. Good looking Refrigerator but this ice maker is one of the worst I have ever owned in my lifetime would never buy LG again. It even has an ice pluse to make more ice but it seems like it makes less ice. I had to buy a little ice maker so I can Actually have a cup of ice for my soft drinks. Seriously I will never buy a LG product ever again. Waste of money..

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hey there, thanks a lot for taking the time to leave us a review on your refrigerator. We totally get how important your refrigerator is for your daily life, especially when it comes to keeping things cool. We'd love to dig deeper into the issue and help you out. Whenever you have a moment, feel free to shoot us a private message on social media @LGUSSupport and make sure to include your contact details, model, and serial number. Cheers! ^Anthony

Feb 21, 2022
DennisTF
5 out of 5 stars review

Verified Purchase

Very Happy!

[This review was collected as part of a promotion.] I bought last November it's a great refrigerator, the only things that would make it better would be how the ice comes out of the dispenser, if you don't hold your glass right below it ice tends to go on the floor. The water dispenser could have a better catch tray. Other than that there's nothing that I would change.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621