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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 21-30 of 2,253 reviews
May 1, 2018
CBFrausto
5 out of 5 stars review

Verified Purchase

I love this refrigerator's ice maker. So thin!

[This review was collected as part of a promotion.] We bought our new refrigerator April 5th, 2018 and love everything about it! Especially the thin, sleek ice maker. Small but makes just enough for what we need. Love the space, double doors, 2 door compartment freezer storage and the LED lighting! Thanks!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 18, 2019
Adele01
5 out of 5 stars review

Verified Purchase

Great fridge!

[This review was collected as part of a promotion.] Enjoying our purchase. I love the ice maker is on the door so that we have a full shelf inside. I love the deli/meat drawer its very convenient. Very bright inside and makes it easy to find things. We are very happy with our purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 3, 2023
Nephromancer
3 out of 5 stars review

Verified Purchase

Like the design but not the execution or controls

We bought the Refrigerator 5 years ago in 2018. This review was promoted by a compressor warranty repair 7 days before its expiration. Helpful telephone support and repair. Although we like the overall design layout, French Doors and 2 Freezer drawers we have never liked the performance of this Fridge. It freezes food on upper left side adjacent to ice maker and other sections are over 40 degrees which is not cold enough. The doors are hard to balance if floor is uneven. The ice from the ice maker quickly tastes bad. Hard to see the touch targets for water or ice, especially in the dark. Since the touch control settings don’t lock, any inadvertent missed touch often resets the Fridge and/or Freezer temps. We wanted to like this Fridge but we don’t.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social/LG

We're sorry to hear that your LG Smart wi-fi Enabled French Door Refrigerator is not performing as it should. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to immediately assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private or direct message via Facebook or Twitter using the handle @LGUSSupport, and we will be happy to accommodate you! ~Rita

Jun 25, 2022
Janice Yuki
4 out of 5 stars review

Verified Purchase

Great fridge space, very limited freezer space

[This review was collected as part of a promotion.] I am happy with this purchase for the most part. I love the French door layout and how spacious the fridge is. The only disappointment was the freezer which is about the same or slightly less space than my old smaller refrigerator. I will still need to invest in a freezer chest but overall still happy with the purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 21, 2021
Rondizzle
5 out of 5 stars review

Verified Purchase

Perfect Refrigerator

[This review was collected as part of a promotion.] After using this fridge for almost 2 months, I have nothing but praise for this fridge. The most surprising thing for this fridge is the air filter to keep the fridge without odor. The freezer divides into two making it easy to organize things in the freezer.

Review from lg.com
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Sep 24, 2023
LmRs Review
5 out of 5 stars review

Verified Purchase

Great feature/ non-annoying door ajar alerts!

[This review was collected as part of a promotion.] So far, so good!! I really have not complaints at the time of writing this review. It serve my purpose and was a excellent choice upgrade from the other french/side-by-side fridge i had to replace. I feel as if i got a good deal on the price and matches perfectly with my other stainless steal appliances.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 7, 2019
annarie40
3 out of 5 stars review

Verified Purchase

The compressor broke in just ten months

We bought this refrigerator last August and were very excited, having gotten spectacular reviews from our sales person. The features are great although the icemaker is small and you will run out of ice if there are more than two of you in the house. Whenever we have guests, we buy ice to have on hand when this happens. The worst happened last month though when the refrigerator suddenly shut off. Luckily we were at home and have a second refrigerator. Luckily we are still under warranty. However, by the time a repair person came out, diagnosed a broken compressor and ordered the part, and then installed it, it was 11 days. Not good. He told us that he had 7 other customers that week whose compressors broke. Apparantly, this is a know problem and LG is putting in a different compressor in new refrigerators. Our replacement compressor is the same old unreliable model so we can expect this to happen again. Not good.

Review from lg.com
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Jun 7, 2021
Gary995xx
5 out of 5 stars review

Verified Purchase

Excellent design and features

I love my new LG refrigerator it has an excellent design and features. The Ice maker complete in the door help to free up some extra space and the door shelves are easy to see and spacious. No wasted space. I think the double freezer drawer will help keep things colder you only have open half of the freezer. I have not tried the WIFI yet. The display shows the temperature setting but I also wish I could see what the current temperature is that was very important on my last refrig as it was failing and alert me to a problem.

Review from lg.com
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May 1, 2019
urbnatrboy
5 out of 5 stars review

Verified Purchase

Seamless

[This review was collected as part of a promotion.] The high capacity of the fridge is exceptional. We cook ever night and host, this has allowed us not to be over crowded and let's us find everything easily. The upper freezer is great for our young children to access their items, while we can have storage in the bottom freezer. Excellent overall.

Review from lg.com
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Mar 4, 2020
Rhodora
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It has been a month and I’m loving the look and spacious interior . My produce for some reason stays fresh longer . The 2 drawer freezer makes it easy to navigate frozen items . The ice is smaller so it is easier to place inside water bottle. It makes a little noise though when it’s making ice. The only down side is that you have to open both doors to access the lower drawer in the fridge.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621