Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
Write a review

Customer photos

Sort by |
Showing 771-780 of 2,253 reviews
Feb 10, 2022
gened99
4 out of 5 stars review

Verified Purchase

Lots of Space

[This review was collected as part of a promotion.] I was very impressed with the roomy refrigerator space and ample Freezer space too. It really helps to have a two drawer Freezer so that you can get to everything very easily. I should have researched the ice a little more. It's nice that it is a slim design but that also means it doesn't carry as much ice as the older horizontal Ice Makers. I could leave with this though as that does allow for more Refrigerator/Freezer space.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 14, 2018
Cindy930
5 out of 5 stars review

Verified Purchase

Love the Look!

[This review was collected as part of a promotion.] This is my first stainless appliance and I just love the black stainless. It truly doesn’t show any smugs or fingerprints. We were pleasantly surprised how much we can fit in the 2 freezer drawers.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 24, 2023
Pat 44s
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The Refrigerator is just fine . I want to complain about the support or lack of support . I tried calling for help and is all I got was a chat which is a joke. I still have the same problem that I called about . I would like a solution for the problem .

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello, Pat. Thank you for sharing your experience with your LG Refrigerator. It’s good to know your refrigerator is performing well, but we understand that getting meaningful support when you need it is just as important. If the issue you’re experiencing hasn’t been resolved through chat, we want to make sure it’s properly addressed. For reference, you can explore LG refrigerator support and troubleshooting resources here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this unresolved support issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jan 4, 2019
Fran W
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] Sleek design, very quiet and smudge proof exterior. Plenty of room inside fridge, with ice maker on door. I also like the half shelf to allow taller items. I find the 2 freezer drawers makes it easier and faster to find what I'm looking for.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 29, 2021
mauigirl1786
2 out of 5 stars review

Verified Purchase

so-so

[This review was collected as part of a promotion.] I've had this refrigerator for 5 months. It started making a loud grinding noise after 2 months, which doesn't make us very happy. I had to have a service guy out here yesterday to see if something is wrong with it. I also had an LG washer and dryer that were lemons and had to get a full refund. In general, I think LG appliances suck.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your units. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Feb 29, 2020
Aldredz
5 out of 5 stars review

Verified Purchase

So much space!

[This review was collected as part of a promotion.] Had to return a different manufacturer’s fridge because of an electrical issue. Your fridge was less expensive, draws less power, and has more room inside because of the ice maker space saving design. Couldn’t be happier!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 26, 2018
ElaineMP
5 out of 5 stars review

Verified Purchase

Design is excellent w/ two drawer freezer

[This review was collected as part of a promotion.] We bought this model because I wanted a large refrigerator with easy to reach and open 2-drawer freezer. I love the ease of accessing all items in the refrigerator and the light weight of the two drawers for the freezer definitely takes the strain off my back. Also the ice maker is small and doesn't take up a lot of room on the door. This model gave me just what I wanted! I love my LG! Note - the Wi-fi set up doesn't work as described in paperwork. We are still without the wi-fi capability.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 4, 2021
JD Frig
4 out of 5 stars review

Verified Purchase

Good product with that looks good and works well

[This review was collected as part of a promotion.] Purchased product due to recommendations and fact that we have other LG appliances. This is a solid unit however has features like WiFi and not sure we will use. Also two draw freezer seems smaller than the one big freezer drawer we had previously. Otherwise we like it so far.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 25, 2020
gcavener
4 out of 5 stars review

Verified Purchase

Lots of flexible storage. Messy ice dispenser.

[This review was collected as part of a promotion.] This is a replacement of a 28 cu ft. LG French door unit we bought 5 years ago. The second compressor died and a warranty repair wasn't possible because the first replacement resulted in some copper lines being too short for another repair. $2500 refrigerator lasted 5 years. The old unit had two icemakers, but the new one just has one. I hope it wasn't a mistake buying another LG. Keeping our fingers crossed.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 12, 2020
APeralta85
1 out of 5 stars review

Verified Purchase

Broken

[This review was collected as part of a promotion.] Water dispenser broke after 10 months. Called LG. They wanted me to fix it myself!! Then reluctantly scheduled a repair....scheduled on Monday it’s Sunday and repairman still hasn’t shown up yet. Very disappointed in the service I received. Very disappointed with how this has not been resolved. I was told LG was a great brand.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP