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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 731-740 of 2,253 reviews
Dec 4, 2021
Not pleased 27
2 out of 5 stars review

Verified Purchase

New fridge in June

[This review was collected as part of a promotion.] We bought this fridge in June. This is during the pandemic and appliances are hard to get. By November, the ice maker is broken. The compressor needs to be replaced. And I think the sealing ? Needs to be replaced. The problem is being worked on but it has been a couple weeks. It looks like about another week still...

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Feb 19, 2018
JC767
5 out of 5 stars review

Verified Purchase

Awesome fridge!!

[This review was collected as part of a promotion.] It's been a month so far and its been flawless. It looks amazing and works great. Big enough to fit about almost anything and I love the double freezer compartments. The features are great and the hidden ice cube compartment is really nice. Did I mention it comes with wifi? well it does and you can check how the fridge is behaving on your phone. Adjust temperatures and make a grocery list of things you need.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 25, 2022
Kitkat2
5 out of 5 stars review

Verified Purchase

So, I'm impressed

When I was researching refrigerators, LG had a huge number of models that were highly rated, so I went to the store thinking "maybe." After looking at a few dozen models and many brands, I went to the salesperson with my selection and he said it was a good choice and LG was a great brand. After getting the refrigerator installed, and using it several weeks, I have to say I'm impressed with how spacious it is, how well the space is planned for storage, and how easy it is to keep clean! I also LOVE the two pullout freezer drawers. I can see what's in there and food doesn't get lost ! Happy I decided on LG!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 18, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Looks great

I love the refridgerator there is lots of room in the top and also in the two freezer drawers. The only thing that can be improved on is to put a light in the bottom drawer since there is not one there and for the freezer drawers to stay open when you have them open instead of closing on you.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 21, 2021
Skeet4
5 out of 5 stars review

Verified Purchase

Works as expected

[This review was collected as part of a promotion.] We bought this refrigerator in December to replace one that was about 20 years old. It was delivered in January and has been working as expected for about 10 weeks. I like that the freezer drawers close themselves and seal well.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 21, 2021
StephanieT77546
3 out of 5 stars review

Verified Purchase

It works!

[This review was collected as part of a promotion.] This is a replacement from a 9 year old LFX31925ST because the compressor went out and to $$ to fix. This is my 3rd LG refrigerator and I feel like it is made cheaper than other LGs. The bins are very cheap plastic, not heavy duty, very thin. You have to really push doors to make sure they shut. I hate that the freezer doors will not stay open they slide back when you open them and when you are trying to put something in the freezer you have to keep trying to open it back up. It does work so there is that. I do feel like LG has reduced the quality since I started buying their products.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that you experienced issues with previous models. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 25, 2024
Anne04
3 out of 5 stars review

Verified Purchase

I purchased 3 weeks ago and the water still tastes like plastic. I read on line reviews about tightening the water filter one more turn...waiting to see if the problem is solved like everyone says on line. I would encourage you tell your installers this is a problem. Also, my door does not automatically shut...I have to push it shut.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Support Team

Hey Anne! We would love to help get your fridge's water tasting amazing and your doors shutting seamlessly. Below are two troubleshooting links that will guide you through these situations effortlessly. If you need help with these steps, please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We are here every step of the way! ~ Jupe http://spr.ly/6424XcMoa http://spr.ly/6427XcMoL

Jan 6, 2022
ronnie1234
4 out of 5 stars review

Verified Purchase

nice

[This review was collected as part of a promotion.] it is a nice fridge keeps things cold. the only problem on the ice maker door on the front of the fridge when the compressor comes on there is a noise that sounds like something in the fridge is vibrating every time the compressor comes on. i removed everything from the door but it is still there. if you touchthe door it goes away then comes back. it does have plrenty of room except for tall things like milk and 2 liters not many places to put it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 12, 2018
Catcur52
5 out of 5 stars review

Verified Purchase

Love this thing!

[This review was collected as part of a promotion.] We have had our LG refrigerator now for over two months and really like it. We have no issues with it at all. We like how easy it is to organize. We can see everything at once and nothing gets hidden. Lighting is super. Also we are very happy with the slate black exterior. Overall a very good product so far.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 1, 2018
lrcrna
5 out of 5 stars review

Verified Purchase

Replacement for previous LG

[This review was collected as part of a promotion.] We had a very similar 5.5 year old model that was in the home we bought 1.5 yrs ago. Absolutely loved it! Until the day I got up and it had died. Extremely difficult to find anyone that can work on these. The 10 year warranty was not transferable. I looked at many models, and still didn't prefer the options away from LG. We tried one, the ice and water sprayed everywhere. We made the decision to go back to the LG. It is a beautiful refrigerator with great features and space. I do have concerns about it's longevity. The last new model I bought I had for over 25 years. I wish I could be optimistic about this one lasting that long. We will see.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621