Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 701-710 of 2,263 reviews
Sep 29, 2019
Wang987
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spacious refrigerator

[This review was collected as part of a promotion.] I am happy with the refrigerator overall. But my beef is with the owner’s manual and the WiFi link. The manual basically does not say anything. No explanation of the control panel, cryptic on the WiFi usage, and some description is apparently about other models. Another thing is I still don’t understand why LG bothered to offer a WiFi link. I did link it up with my iPhone, but why do I need it? Do anybody change the temperature setting?

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 29, 2023
Rwright1942
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Stands behind their product

[This review was collected as part of a promotion.] I bought this model 8 years ago and the compressor went out a few weeks ago and LG is replacing it under the warranty. It is without a doubt the best refrigerator I have owned in my 81 years and LG does stand behind their products.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 9, 2023
Tom Po
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Will Possibly Not Buy Another LG Product

I bought this product in Sept 2021. When delivered one of the doors was dented and had to be replaced and an adjustable shelf didn't work properly and had to be replaced. There was no indication from the box that there could possibly be a dent ... but there was. On 12/25/2022 (1 1/4 years of use) the product began to make a chirping noise. Of course the product was now out of warranty but I had bought the extended warranty service and I was advised to call the Extended Service Company. The ESC was unable to come out until 1/5/2023. (11 days later). I was advised by the technician that the product needed a new fan and it had to be ordered which the technician ordered on the spot. I was told it was take at 7 days for the part to come in. Luckily, the product is still Freezing and cooling but without the fan I am very concerned that the compressor could be damaged due to possible heat build up. We will see. I would think that one would get more than a year and a quarter out of an LG product before needing a major repair. Needless to say say ... I will think hard about considering any future LG product purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Thank you for supporting LG. We would like to assist you with your fridge. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, and we will be happy to assist. Thank you. ^Jolly

Jan 2, 2022
Martha Tx
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Was great until it wasn't.

Bought Feb. 2021. Water and ice machine went out November 2021. Ended up having to have the compressor replaced. We haven't even paid this thing off yet! Now I'm worried we will continue to have issues. We do like the two freezer drawers and the better positioned ice maker.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Aug 23, 2021
Squint
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not perfect

[This review was collected as part of a promotion.] Overlooked the poor performance of the icemaker because I have another one. But the compressor failure and the wait to have it replaced were really bad. 4 out of town guests at the same time was fun too. Now I know the compressor failure is widespread, but that doesn't make okay. Hope the rest of my LG appliances do better.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Oct 29, 2021
mauigirl1786
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

so-so

[This review was collected as part of a promotion.] I've had this refrigerator for 5 months. It started making a loud grinding noise after 2 months, which doesn't make us very happy. I had to have a service guy out here yesterday to see if something is wrong with it. I also had an LG washer and dryer that were lemons and had to get a full refund. In general, I think LG appliances suck.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your units. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Aug 18, 2021
BB in Texas
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good fridge!

[This review was collected as part of a promotion.] My old fridge died, so ended up with this one, partly because we could get it delivered fast. Love how much room I have in the fridge part and the produce drawers being where I can see into them. Wish the ice maker was larger, though. And the freezer drawers are great, though the fact that they try to self-close while you're rummaging thru the contents is a little aggravating. Only had it a few weeks, but so far, so good!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 29, 2020
Cjkr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought the LG French door refrigerator with the double freezer in the lower half. This is the most quietest refrigerator we ever had. It has plenty of room and with the clear glass shelves you can find things easier. Glad we got it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 19, 2018
Mcelroy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG 4 door refrigerator

I love the extra freezer space and pull out humidity control drawer. Only problem so far is a low humming noise coming from the motor. Did not notice until after the first 3 weeks. We have a warranty so we will keep eye on the noise coming from the motor.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 21, 2021
ECon6
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great space, not durable

[This review was collected as part of a promotion.] We have had the fridge for 3 years. It has great space and organization, but the compressor died after only 3 years. It’s being fixed under warranty, but we have been without a fridge for 22 days waiting for parts.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane