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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 661-670 of 2,263 reviews
Apr 16, 2023
WarmFeeezerColdShoulder
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

It was taken from us too early. So unfair.

The look and capacity on this is great, but the double freezer drawers thawed and then the fridge got dicey. Aww lost a huge shopping trip+. Authorized compressor replacement didn’t solve the problem, and while the compressor was covered, the expensive service was not. Neither was the expensive appliance, which was unsupported beyond the mfr’s warranty. I googled a known compressor failure (or line clog) in some LGs only after the fact. Had to buy another new fridge after a short two years. Such a shame. Usually great brand—all of our home appliances are LG! VERY disappointed in this.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

Thank you for taking the time to share your feedback about what you’ve experienced regarding your LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626S. We’re sorry you weren’t satisfied with this unit. Please know that this is not the experience we are trying to achieve. Your feedback is important to us as it will be shared with our Product and Marketing Teams to meet your expectations moving forward. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Jan 29, 2021
MyRevNN
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Roomy but Not Special

[This review was collected as part of a promotion.] I purchased this LMXS28626S because it was the lesser of all the terrible refrigerators out there. My greatest hope is that this fridge doesn't start having problems before the extra 5 year warranty I purchased runs out. It already makes very strange loud noises on occasion. A current issue is that the ice maker doesn't work very well. The ice clumps up inside its very small compartment. I have to take out the container and break up the ice inside in order to dispense ice. This doesn't even happen because it's full. No, it just creates a small ball of ice on one side preventing the ice to dispense or the tray device from dumping any more ice into the container. Another issue is with the left door; if you don't catch it soon enough it will SLAM shut. The freezer drawers shut automatically very quickly so you have to use one hand to keep the drawer open an the other to put things inside. Trying to place a silicon ice tray inside a drawer without spilling is a bit of a challenge. I've had the fridge for two months now and I'm just glad it keeps my food cold and doesn't leak.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Nov 27, 2023
Gmsfsn
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great looking fridge, but short lifespan.

We got this fridge 5 years ago. Here are the pros and cons of this fridge. Pros: Great size for a family of five. Freezer drawers at the bottom provides easy access on frozen items, especially having 2 drawers instead of only 1 deep drawer. Cons: Ice makers started leaking water after 1 years, so we stopped using it. Compressor went out this year (2023) right before Thanksgiving. The diagnosing tool on their LG app is useless, because the fridge is completely broken and it still said no issue was detected. New fridge doesn't last as long as they are used to anymore.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. We along with the community appreciate your kindness in sharing today. `Tanisha

Oct 1, 2021
gritch
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Review for LMXS28626S

[This review was collected as part of a promotion.] We like the unit but, it would be nicer if the hinges were either lowered into the body so it is flat on top and reduce the top height. Make the ice tray larger or a way to dump into the lower freezer section. And the biggie is the center hinge closure seems loud and flimsy.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 14, 2023
Lianna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great size

I thought I did but love it its great for the 2 young men I have and myself we each have a couple shelves and each have a freezer part yaaaaayy. Love the look love how stylish it is it looks great in my freshly painted kitchen I've put alot of work into anything I do and this make my kitchen look a 100xs better.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 4, 2021
Iheartmyfridge
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Big Fridge!

[This review was collected as part of a promotion.] This is a great fridge with great features like Wi-Fi connectedness and adjustable shelves. The best thing is how big it is with the ice maker tucked neatly in the door. The ice cubes are a little too small and the dispenser button go to “sleep” making switching between ice and water aggravating at times.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 14, 2022
Stan Krajewski
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LMXS28626D-review feedback

[This review was collected as part of a promotion.] Overall we love the refrigerator, gas oven / air fryer and front load washer and dryer purchased all at the same time. The amount of space is excellent, Life's Good, see what I did there? I recently reached out to LG customer service with feedback on the fridge. The icemaker consistently accumulates a ball of ice cubes at the back of the icemaker, this occurs without fail each time ice is made. I also suggested the wording on the touch pad of the door dispenser need to be lit or written in white lettering. It is very difficult to read the selection options prior to pressing.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 25, 2021
pdxgeekdad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So much room!

[This review was collected as part of a promotion.] Bought this fridge 6 months ago and we love it. The fridge is super flexible as far as configurations. It has a ton of room for everything you need. Only downside is that the ice tends to melt and clump which is easily fixed by giving the bucket a tap. Admittedly, we don't use the ice very frequently. Another smart design is putting the filter in the upper left which is more accessible than the previous fridge we had.

Review from lg.com
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Jan 11, 2024
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

it is a great design and great features.

[This review was collected as part of a promotion.] I bought the refrigerator and dish washer 4 months ago, and it was my first time bought LG product. and last month I went and buy a set of washer machine and dryer. and I loving it. I have a lot of people told me about the LG products.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 21, 2021
Skeet4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works as expected

[This review was collected as part of a promotion.] We bought this refrigerator in December to replace one that was about 20 years old. It was delivered in January and has been working as expected for about 10 weeks. I like that the freezer drawers close themselves and seal well.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621