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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 651-660 of 2,263 reviews
Jan 24, 2021
MSCook
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

LG French door compressor out

[This review was collected as part of a promotion.] LG was good for the repair, but a 2.5 year old appliance should not have that major of a repair. The repair man said he replaces the compressor on these units often. I’m sad thinking I spent so much money to think after 5 years when the compressor goes out it will be just a chunk of useless metal or I can spend a lot of money to fix it. ☹️

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Feb 10, 2021
Ilove2sun
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keeps food fresh longer

[This review was collected as part of a promotion.] We recently remodeled our entire kitchen after 22 years. I had no idea how badly we need a new refrigerator. This one is the best! It’s easy easy to access anything. Everything is right at eye and reach level. The dual freezer drawers make it easy to separate everyday items from items used occasionally. The meat and vegetable drawer keep them as fresh as if they just came from the grocery store. They stay fresh much much longer. I love this fridge!!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 26, 2019
EKuan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exquisite Design and Features

[This review was collected as part of a promotion.] The black stainless steel is beautiful in our kitchen. I am impressed with all features, especially the water filter that removes pharmaceuticals, not many refrigerator filtration systems offer this. The ability to use the app to run diagnosis and send to customer service is brilliant. LG provides great warranty service that is unbeatable by most other companies. This is a pricey refrigerator, the most I have ever spent on one, but I am extremely happy with this product during my first few weeks of using it. You can definitely hear it working at certain points throughout the day but not distracting at all. It is a top-notch product!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 26, 2021
J Greer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice

[This review was collected as part of a promotion.] This is an excellent refrigerator and I would have given it 5 stars if it wasn’t for the ice maker. We have 4 adults living in the house and we run out of ice often. My wife loves her yeti full of ice so she uses a lot. If you don’t need or use much ice this would be an awesome refrigerator. I wish that we would have installed an extra ice maker in the freezer compartment. All the other features are great. The black stainless is beautiful.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 13, 2022
ptschmidt
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of room

[This review was collected as part of a promotion.] We’ve had this refrigerator for about a year and a half and I really like it. We did just have to have the compressor replaced but they got it done for us under warranty and the fridge works better now than it ever has.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 20, 2022
LMM12
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the layout

[This review was collected as part of a promotion.] This refrigerator replaced one of exact same size, but this one seems to be so much more efficient space wise. I love the sizes of the shelves on the doors, and the layout of all the shelves in general. Very happy with the value of this product.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 25, 2019
georgies
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features. Kids love the top freezer

[This review was collected as part of a promotion.] After a power surge burned our old fridge, we got this one from the blue and yellow store. Quality is a lot better than our old kenmore and even when they were about the same cu-ft, the LG seems to fit a lot more food. My kids love the top freezer drawer since we keep ice cream bars and cones there. The one thing that took some time to get used to is the weight of the left side door. That's where the ice maker and water dispenser are and is quite heavy. You need to hold it otherwise it slams and I'm afraid with time is going to damage it. Overall happy with the fridge. Family of four here with 2 boys that eat like there's no tomorrow. Loving the LG brand. Got a 4K TV and is quite impressive. Slowly going to keep buying their products if they keep up the quality/price range.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 29, 2023
JLR01
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

good features

I bough the fridge not too long ago. I'm happy with most of features except that the icemaker stopped working and it was not an easy thing to contact LG Electronics with the fridge department. I would be very happy if the icemaker did not stop working that soon and LG contact process was easier.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 19, 2019
Lordy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of space for everything!

Refrigerator has been in use for 1 month and we love! Lots of room for just about anything and plenty of extra compartments. Having 2 freezer spaces is great for separating food items. Is the "PrintProof Finish, a standard feature on all the LG refrigerators? It was a big reason I purchased it. The LG booklet makes no mention of this feature anywhere . Hopefully it has it . So far I have not noticed smudges. Is there a reason it is not even mentioned in the booklet? How can I confirm my refrigerator has it?

Review from lg.com
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Apr 16, 2023
WarmFeeezerColdShoulder
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

It was taken from us too early. So unfair.

The look and capacity on this is great, but the double freezer drawers thawed and then the fridge got dicey. Aww lost a huge shopping trip+. Authorized compressor replacement didn’t solve the problem, and while the compressor was covered, the expensive service was not. Neither was the expensive appliance, which was unsupported beyond the mfr’s warranty. I googled a known compressor failure (or line clog) in some LGs only after the fact. Had to buy another new fridge after a short two years. Such a shame. Usually great brand—all of our home appliances are LG! VERY disappointed in this.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

Thank you for taking the time to share your feedback about what you’ve experienced regarding your LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626S. We’re sorry you weren’t satisfied with this unit. Please know that this is not the experience we are trying to achieve. Your feedback is important to us as it will be shared with our Product and Marketing Teams to meet your expectations moving forward. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee