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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 651-660 of 2,253 reviews
Jan 24, 2021
Ctee
5 out of 5 stars review

Verified Purchase

Bigger, Brighter, Better

[This review was collected as part of a promotion.] Ice maker on door is a game changer. Makes the interior much bigger for more storage. Like the two door freezer instead of my previous refrigerator with a drawer in a door. Again more storage room and easier access. For the same footprint as my previous 25 cu. ft. It is so much bigger.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 23, 2018
Mannyp
4 out of 5 stars review

Verified Purchase

Great frig

[This review was collected as part of a promotion.] Good looking frog with good space and great temperature control. Some of the bad would be shelving does not have adjustable shelving like our old refrigerator and the ice maker is very limited in ice making make sure you have extra before any gathering.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 27, 2022
Duggins3
4 out of 5 stars review

Verified Purchase

Nice Refrigerator

[This review was collected as part of a promotion.] Nice refrigerator , rather expensive , I have trouble getting the WI-Fi to connect. Have only spent 30 minutes trying. Will try once again when I have time. A lot of my problems stem from extremely slow internet service. A problem when living in rural America.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 27, 2024
Dennis
4 out of 5 stars review

Verified Purchase

Was disappointed to find that there was no bottom freezer ice maker. Probably our bad for not researching enough, but at the list price I would’ve thought there was one. For installation, pulls on lower drawers are difficult to install. Hard to get the hex wrench into that small of a hole when you can’t see it!

Review from walmart.com
Helpful?6Y64GGUTQNK313624255621
Aug 5, 2022
Shanna62
1 out of 5 stars review

Verified Purchase

Nice fridge

I bought mine over 4 years ago! We had to compressor go out in it. The. Black stainless steel is peeling off and it has taken LG over 3 weeks to get anything done. They lied several times about a part being ordered and refused to give me a part of order number. When actually it was never ordered!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We are concerned to learn of this ongoing issue with parts. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer

Jun 28, 2021
Mal64
1 out of 5 stars review

Verified Purchase

Undependable

[This review was collected as part of a promotion.] For the amount of money I paid for this refrigerator I really expected it to last. But no before two years were up the condenser went out and had to wait on service people. Less than two years again the condenser went out having to wait a month before there even coming to look at it. If I didn't need a refrigerator I wouldn't have bought one.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 11, 2023
Lull57
4 out of 5 stars review

Verified Purchase

Great Fridge

Our new fridge was delivered about 2 weeks ago. We love the extra space it is providing us and the convenience provided with 2 freezer drawers. The only issue we have had is that the water dispenser sometimes drips. But is seems to be dripping less often as it gets used.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hi there. Thank you for your positive feedback on your new LMXS28626S 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator! We're delighted to hear that you're enjoying the extra space and the convenience of the two freezer drawers. Regarding the water dispenser, it's common for some initial drips when the water system is newly installed. As you've noticed, it typically improves with usage. If you ever encounter persistent issues, don't hesitate to reach out to our support team via our official social media channels @LGUSSupport on Facebook or X (Twitter) for further assistance or you may also visit this link to get a troubleshooting guide for your LG fridge water dispenser: http://spr.ly/6426u9ZPw. We're here to help!

Feb 4, 2022
Halvy
4 out of 5 stars review

Verified Purchase

The layout is the best!

[This review was collected as part of a promotion.] For the 4 stars I give it’s an overall great fridge. I think it’s the best one I have owned so far. The only reason it gets 4 stars is the left side door if you have glass bottles on that side in the bins the door slams and knocks it all over the place. If there could be a “no slam” style hinges to close the doors it would put LG over the top as the best!

Review from lg.com
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Jul 24, 2021
Dubb YA
5 out of 5 stars review

Verified Purchase

Excellent fridge for us!

[This review was collected as part of a promotion.] This was a new purchase when we moved into our new house. We really love the size and the layout. Big enough for our family of four. We got stainless color and it stays clean. Even with the kids and dogs!!

Review from lg.com
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Feb 25, 2021
Johnmn
4 out of 5 stars review

Verified Purchase

Nice fridge. Built in maintenance annuity

[This review was collected as part of a promotion.] We love almost everything about the fridge except floral the ice cube maker which wirks ok most of the time but the cubes often miss the glass and cubes or pieces of cubes fall all over the floor. And the ice freezes ito a block frequently in the receptacle requiring removal of the bin to break up the cubes. also be aware that the water filter and air filter require six month changing. The filters are not cheap. But the fridge itself is very nice. We enjoy the two drawer freezer. Also the manual was not available on line. I was able to obtain one from customer service.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621