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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 581-590 of 2,263 reviews
Jun 25, 2019
georgies
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features. Kids love the top freezer

[This review was collected as part of a promotion.] After a power surge burned our old fridge, we got this one from the blue and yellow store. Quality is a lot better than our old kenmore and even when they were about the same cu-ft, the LG seems to fit a lot more food. My kids love the top freezer drawer since we keep ice cream bars and cones there. The one thing that took some time to get used to is the weight of the left side door. That's where the ice maker and water dispenser are and is quite heavy. You need to hold it otherwise it slams and I'm afraid with time is going to damage it. Overall happy with the fridge. Family of four here with 2 boys that eat like there's no tomorrow. Loving the LG brand. Got a 4K TV and is quite impressive. Slowly going to keep buying their products if they keep up the quality/price range.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 16, 2023
WarmFeeezerColdShoulder
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

It was taken from us too early. So unfair.

The look and capacity on this is great, but the double freezer drawers thawed and then the fridge got dicey. Aww lost a huge shopping trip+. Authorized compressor replacement didn’t solve the problem, and while the compressor was covered, the expensive service was not. Neither was the expensive appliance, which was unsupported beyond the mfr’s warranty. I googled a known compressor failure (or line clog) in some LGs only after the fact. Had to buy another new fridge after a short two years. Such a shame. Usually great brand—all of our home appliances are LG! VERY disappointed in this.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

Thank you for taking the time to share your feedback about what you’ve experienced regarding your LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626S. We’re sorry you weren’t satisfied with this unit. Please know that this is not the experience we are trying to achieve. Your feedback is important to us as it will be shared with our Product and Marketing Teams to meet your expectations moving forward. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Jun 6, 2022
Rooster35
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Just not built like they used to be

I bought this fridge in late 2020, as stated in the title of this review, I have already had the ice maker stop working and now it has a coolant leak error. This started to happen in early '22. with the CL error in May. Needless to say there is no one to fix our problem until June 17th. A month and a half with no fridge is really hard on a family of six. There is only so long one can live out of a dorm fridge and a cooler.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Oct 31, 2022
Mrs Daley
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice Refrigerator, needed repairs within a month

I like the overall design of this refrigerator but I wish I had done more research because the icemaker in the door is extremely small and doesn't produce enough ice if you have company. Also, this brand new refrigerator needed warranty repair within the first month of having it which was disappointing. Overall thankful for it though.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Apr 27, 2021
pdog56789
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Noisy vibration, freezer not cold.

[This review was collected as part of a promotion.] Fridge has a vibration that won't go away, it can be loud enough to hear from another room. Had service come out and adjust/align the doors but its still vibrating. Now we are seeing that the freezer is not cold enough - moved the ice cream to the bottom drawer, in back, per the Tech's instructions - still soft, not good!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Dec 15, 2022
RV2963
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not a good product

The ice maker shaves ice even tho it should be cubed making a mess on the floor when dispensing. Ice maker had to be reset twice due to malfunctioning. The water comes out so fast it sprays outside your glass all over the fridge and floor. Moisture and mold inside the water filter cover. The compressor went out ruining the well stocked fridge and both freezer bins.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Sep 24, 2023
LmRs Review
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great feature/ non-annoying door ajar alerts!

[This review was collected as part of a promotion.] So far, so good!! I really have not complaints at the time of writing this review. It serve my purpose and was a excellent choice upgrade from the other french/side-by-side fridge i had to replace. I feel as if i got a good deal on the price and matches perfectly with my other stainless steal appliances.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 24, 2023
Garbona
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice refrigerator

I bought the refrigerator a month ago so I haven't had a lot of time on it. Overall I am very satisfied. There are two things I have noticed. The first is that all of the ice cubes freeze together. You have to remove the ice container from the door and empty it out. The second item is that you have to press the water and cubed ice several times in order for them to dispense

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from social/LG

Thank you for sharing your open feedback regarding your LG Refrigerator, and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha

Jun 27, 2022
Duggins3
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice Refrigerator

[This review was collected as part of a promotion.] Nice refrigerator , rather expensive , I have trouble getting the WI-Fi to connect. Have only spent 30 minutes trying. Will try once again when I have time. A lot of my problems stem from extremely slow internet service. A problem when living in rural America.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 17, 2021
DR W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautifly designed inside and out!

[This review was collected as part of a promotion.] We've had our LG frig only a couple weeks and it's everything we could want in terms of design and function. Very nice to have an appliance in the kitchen that has eye appeal as well as superior function. Wonder if the fact that we have three LG TVs had anything to do with our decision to continue the brand in our kitchen? Hmmmmmm

Review from lg.com
Helpful?6Y64GGUTQNK313624255621