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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 561-570 of 2,253 reviews
Apr 24, 2018
LaxJD
4 out of 5 stars review

Verified Purchase

Lot of center shelf space

[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago. Very spacious French Door. Sleek ice maker. The dual freezer is very useful. Easy to sort items by draws. Foldable middle shelf is useful for taller items. Vegetables drawers are nice well. Quite deep. Cons: Need to close door very gently otherwise shuts with a Big Bang. Milk shelves Not adjustable. The center dairy tray could have been split into two as well. Need to now open both doors to open it.

Review from lg.com
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May 31, 2021
geeescale99
5 out of 5 stars review

Verified Purchase

Best Refrigerator I have Owned

[This review was collected as part of a promotion.] Replaced my 10 year old LG with this new model. Fingerprint free(really), great adjustable shelf system, 2 drawer freezer makes finding things easy, dealer service was the best. I am buying more LG items than ever for great quality and features. Keep up the good work LG.

Review from lg.com
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Oct 11, 2023
TSmith01
5 out of 5 stars review

Verified Purchase

Great replacement.

I bought this over a month ago to replace my 9 year old LG fridge. While the space is not the same as my old one, it is running fine and I have not had any issues. I will say that the water in the door is not as cold as my old fridge but my wife likes that better. I do like that I can see issues and energy consumption in the app. Overall the fridge does what it is suppose to. I do like the separate drawers for the freezer.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 1, 2022
Brooklyn Girl
5 out of 5 stars review

Verified Purchase

Love the space

[This review was collected as part of a promotion.] I bought this refrigerator a few months ago. I love the shelving, I don't have to bend anymore to find things. I love the ice maker, especially that it's on the door, leaves more room inside. Very happy with the purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 6, 2018
mjmacq
5 out of 5 stars review

Verified Purchase

Love this fridge

[This review was collected as part of a promotion.] So far so good. Have a bit of trouble with the wifi but could be because it isn't super close to the router. Other than that, I LOVE it. Super spacious and well lit with plenty of compartments. Would highly recommend.

Review from lg.com
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Apr 26, 2021
Not happy camper
1 out of 5 stars review

Verified Purchase

Quit cooling

[This review was collected as part of a promotion.] First this refrigerator was purchased August 8th 2019 not August 1st 2018 as your email indicated, so it just barely made it more than a year and a half before it quit cooling. Second it has been more than two weeks now that we have been waiting on parts. The really bad news is I purchased another almost identical unit a couple months ago for our vacation condo and now I’m wondering how long that one is going to last.

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 21, 2023
TConroy
1 out of 5 stars review

Verified Purchase

Poor functionality when closing refrigerator doors

I bought refrigerator on August 19th and as of today, October 21 all of the issues reported have not been resolved. Have made numerous calls, texts and emails and has been the most frustrating experience ever. I loved my LG refrigerator that quit working after 10 yrs. so purchased new one. The French door closing is not even comparable to the older model. Very disappointed!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

We hear you, Conroy. Your experience differs from the service we strive for at LG! Please send us a private message on one of our socials @LGUSSupport so that we can address each issue. We want to be sure your appliances function perfectly! ~Tegan

Mar 8, 2018
Gmax8
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The only thing that I was not happy with is that the ice maker does not drop to the ice holder in the drawer. We assumed when we saw the holder in the freezer that the ice would drop into it. Nope, you have to take the small door holder and remove this to fill the ice holder.

Review from lg.com
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Jan 28, 2018
Lar46
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] There are many features that we like. Milk containers in door are good size. Deli slide tray works well and is handy! Sliding shelf makes it hand to use shelf for tall items. Double door freezer space makes it real handy for items that are used often in top drawer.

Review from lg.com
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Jan 30, 2018
Cocokat
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We purchased this refrigerator because our previous one the compressor failed, and 3 repair companies said it's better with a new one. This one has all the eatures we were looking for. it is quiet, energy saving. and looks great.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621