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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 551-560 of 2,263 reviews
Jul 7, 2019
annarie40
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

The compressor broke in just ten months

We bought this refrigerator last August and were very excited, having gotten spectacular reviews from our sales person. The features are great although the icemaker is small and you will run out of ice if there are more than two of you in the house. Whenever we have guests, we buy ice to have on hand when this happens. The worst happened last month though when the refrigerator suddenly shut off. Luckily we were at home and have a second refrigerator. Luckily we are still under warranty. However, by the time a repair person came out, diagnosed a broken compressor and ordered the part, and then installed it, it was 11 days. Not good. He told us that he had 7 other customers that week whose compressors broke. Apparantly, this is a know problem and LG is putting in a different compressor in new refrigerators. Our replacement compressor is the same old unreliable model so we can expect this to happen again. Not good.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 7, 2023
MER909
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

LG Beware

[This review was collected as part of a promotion.] I bought my fridge 1 and a half years ago and it already needs repairs. The freezer fan went out leaving it not keeping things cool. At the time of purchase I bought 3 other LG appliances. So far we needed our oven and fridge fixed. I would think twice about purchasing an LG appliance.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hi! We understand your freezer fan is in need of repairs and realize how important it is to get this resolved as soon as possible. So that we can help, please contact our social media team on Facebook or Twitter via PM or DM. Our handle for these platforms is @LGUSSupport. If you don't mind, include your phone number and refrigerator information in your message to us (model and serial numbers). We look forward assisting you towards a resolution you can be satisfied with! ^Chris

Dec 18, 2022
Cjweb71
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Plenty of space, difficult to adjust

[This review was collected as part of a promotion.] Just getting used to the French door style as we have had a side-by-side for a while. I has great flexibility in shelf space and a lot of drawer space. Would be 5 star but the feet adjustments and door levelers were sooo difficult to move that u was worried about stripping the threads. I never did get the front right foot down but I was finally able to get the doors level after calling customer support.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 8, 2021
Sensan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] I bought my refrigerator a month ago and I am happy about this LG French door refrigerator. Only things that not too much love about is the middle part of the door inside that sort of on the way when it open until get used to it. But I love this style and easy to put things organized.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 28, 2018
Kathie P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shiny and sassy!

[This review was collected as part of a promotion.] I've had my new refrigerator for less than 2 weeks, but can't say enough about the spacious fridge. I had family home for Thanksgiving and I had 7 gallons of milk, 2 orange juice, 2 big jars of tea, 2 liters of soda...all on the main shelves...and still space for everything else. I love the 2 freezer drawers. The only downfall being you have to lay frozen pizzas down and stack things on top of them. In a deeper freezer you can stand them up against the sides. Still getting used to it, but I like it! The only other thing I've noticed, with the ice maker right on the door, it seems kind of loud every time it drops ice. And the ice capacity is rather small. But I knew that ahead of time. You just have to plan ahead and dump the ice into the freezer drawer to stockpile if you plan on using a bunch.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 20, 2022
RickG57
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Refrigerator

We bought our new LG refrigerator to replace our 14 year old one that recently conked out. Love to black satin steel finish and the overall size of it. We have an LG washer/dryer set that we purchased about 12 years ago and they've been great, so we thought why not try one of their refrigerators. We're glad we did!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 10, 2020
chljack
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best refrigerator ever

[This review was collected as part of a promotion.] I love the wide deli tray drawer, the adjustable glass shelves and the two compartmentalized freezer drawers. The in the door storage on the door is convenient and sturdy. The ice-maker seems efficient and the stainless surface is easy to keep clean.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 2, 2023
Water Taste
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Water Filter

The water from this refrigerator is cold enough but the taste is not improved by the filter. After running at least 4 gallons through the lines, water still has a moldy/plastic taste. I will change the filter to see if that helps. The refrigerator also arrived with a dent in the top freezer drawer.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 15, 2021
A Patriot
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I liked the double freezer drawers

[This review was collected as part of a promotion.] We bought this 4 years ago and it has been a great refrigerator until the end of January when the compressor stopped working. luckily we purchased the 5 year warranty so it didn't cost us anything to get it fixed. But it is a great refrigerator and it has a very good ice maker.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 2, 2021
Squidword
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Compressor and control board failed afte 10 months

[This review was collected as part of a promotion.] The control board and the linear compressor both went out at the 10 month mark. Apparently, LG has been having a problem with their linear compressors. Do some serious research before you consider purchasing one of their refrigerators with a linear compressor.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane