[This review was collected as part of a promotion.] We love our new LG French Door refrigerator! However, we are a little dismayed to find out the 'Smart' function doesn't operate on a 5ghz wifi system, only 2.4. We don't have the option to switch to 2.4ghz, so we can't access the smart functions.

[This review was collected as part of a promotion.] Purchased my LG at the end of 2018 and have been immensely pleased with the way it functions and the overall design. Was very disappointed when it stopped cooling/freezing after only 2 1/2 years. Could not find a serviceman willing to repair it. In desperation, I called the company directly and to my great delight, they immediately sent a repairman and replaced the compressor at no charge. Very appreciative that they stand behind their product and hoping for more years of good service.

[This review was collected as part of a promotion.] Ice maker stopped working at 7 months and freezer stopped freezing (still works as a refrigerator though). Repairman said needs new compressor that they don't have in stock yet. Still waiting a month after reporting.

[This review was collected as part of a promotion.] We've been living with the fridge for about 2 months. It looks great and works well overall. For the price, I still think it was a great deal, but here are things I would have the product development people at LG think about: 1) The full width drawer is super annoying. To have to open both doors to get out a slice of cheese or whatever makes no sense. 2) There is no enclosed butter section on the doors, and the top door shelf is annoyingly high for the shorter members in my family due to the deep lip. 3) The water that comes out of the front door dispenser is really warm, you absolutely have to add ice. 4) The sides of the fridge are bowed out in the middle, so if you have a tight cabinet space you might be in trouble. There is a good 1/2" difference in width between the top or bottom and the middle, specifically worse toward the back of the fridge. I almost couldn't get in in. 5) Ice machine capacity is limited and if you are constantly filling water jugs like our active family you will quickly run out. 6) Height adjustment of all shelves, interior and door, are way too limited, and a milk jug fits fine but a standard bottle of wine with a stopper does not. 7) Also, if you care about the wifi connection, it's only 2.4GHz, annoying with my modern mesh routers.

We have recently updated our entire kitchen 8 months ago. All of our appliances have been LG consistantly. With the lastest set we purchased (5 pc) we have already had to have our stove replaced as the paint was chipping away within a week, and now our fridge has been down for 2 weeks. The set is less than a year old and having spent thousands of dollars to have to live out of ice chests with a family of 6 is unacceptable.

[This review was collected as part of a promotion.] I bought my LG refrigerator about 3 weeks ago and it's been great. I did a lot of shopping and comparing products and prices before making my purchase and am thoroughly happy with this product. The dual ice maker is great. The insta-view door is a great feature but I don't use it as much as I thought. I still would buy it again though. The only thing I would like to see is stainless on the sides of lime the front.. but in my case it will be concealed into a built in cabinetry.The deal was great and the customer service was excellent I would definitely recommend the LG French door refrigerator.

[This review was collected as part of a promotion.] We know that this is a great appliance, but we've had problems with the ice maker and water dispenser. The service providers were great and each gave us valuable insight into the fridge like which door to close first (the left) to keep the gasket intact.

[This review was collected as part of a promotion.] I had my frige for two years and the fridge failed. They were unsuccessful in getting a tech out to me. They said they would refund me. I have been waiting for a refund for two years, now it's time for attorneys to get envolved.

[This review was collected as part of a promotion.] I had this refrigerator for 3 years in August. When the refrigerator was 1 year old, 2 components needed replacing. Two years after that, when the refrigerator was 3 years old, we came home from vacation and walked into our house that smelled atrocious! We quickly realized that the refrigerator had broken while we were away and everything in it had spoiled. The compressor had broken. Also, the ice maker/water dispenser in the door also was broken. I will never buy another LG refrigerator.

[This review was collected as part of a promotion.] We've had this refrigerator for over a year. The freezer line froze very soon after we got it (it was a loose wire) but they sent someone out and it was fixed right away. This fridge is deep so if you are short you will need a step stool or something to reach the back of the top shelf in the fridge. I wish the inside shelves were adjustable, a gallon of milk barely fits and a two liter bottle of pot needs to be laid on its side as do some taller juice bottles. I am not pleased with that, one loose lid and it will be a mess. I think this refridgerator can be loud at times. The double freezer drawers are the answer to having to dig too deep for anything. I know myself and I wouldn't do it, so you won't lose anything in the frozen tundra. Don't expect to have enough ice for a party. The ice maker and storage is not that big but it is enough for our daily use.