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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 521-530 of 2,263 reviews
Sep 11, 2021
Belle46
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy!

[This review was collected as part of a promotion.] I had this refrigerator for 3 years in August. When the refrigerator was 1 year old, 2 components needed replacing. Two years after that, when the refrigerator was 3 years old, we came home from vacation and walked into our house that smelled atrocious! We quickly realized that the refrigerator had broken while we were away and everything in it had spoiled. The compressor had broken. Also, the ice maker/water dispenser in the door also was broken. I will never buy another LG refrigerator.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 19, 2021
Timpj
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Double freezer drawers are great

[This review was collected as part of a promotion.] We've had this refrigerator for over a year. The freezer line froze very soon after we got it (it was a loose wire) but they sent someone out and it was fixed right away. This fridge is deep so if you are short you will need a step stool or something to reach the back of the top shelf in the fridge. I wish the inside shelves were adjustable, a gallon of milk barely fits and a two liter bottle of pot needs to be laid on its side as do some taller juice bottles. I am not pleased with that, one loose lid and it will be a mess. I think this refridgerator can be loud at times. The double freezer drawers are the answer to having to dig too deep for anything. I know myself and I wouldn't do it, so you won't lose anything in the frozen tundra. Don't expect to have enough ice for a party. The ice maker and storage is not that big but it is enough for our daily use.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 24, 2023
Pat 44s
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The Refrigerator is just fine . I want to complain about the support or lack of support . I tried calling for help and is all I got was a chat which is a joke. I still have the same problem that I called about . I would like a solution for the problem .

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello, Pat. Thank you for sharing your experience with your LG Refrigerator. It’s good to know your refrigerator is performing well, but we understand that getting meaningful support when you need it is just as important. If the issue you’re experiencing hasn’t been resolved through chat, we want to make sure it’s properly addressed. For reference, you can explore LG refrigerator support and troubleshooting resources here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this unresolved support issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Aug 28, 2021
RCoul
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Expected better

[This review was collected as part of a promotion.] 7 months into this prodiuct, I experienced a compressor failure. The good news is that I was informed about rising freezer temps through the app. It would have been nice if the app or the appliance told me what the actual temperature was. I went out and bought thermometers. LG told me it would be a long wait to schedule service, but, out of the blue a week later, a tech called and asked me for directions as he was scheduled for the next day. The new compressor is very loud, although it does work. I will try for a replacement. I am also not thrilled about the icemaker in the door. Ice keeps getting stuck and it dispenses erratically.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 22, 2023
BobFCHS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great design, love the look, and nice features

We inherited a LG refrigerator at our other home so when it came time to replace the one at our 2nd home we chose a newer model. Key features include: ice maker built into the door (saving space) + love the small cubes. Also, 2 bottom freezer drawers hold more than our previous side freezer (same capacity). The main compartment has lots of feature/shelf customization choices - perfectly allowing us to configure the unit to our usage pattern. Finally, the wifi connectivity will alert you if someone leaves the door open.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 6, 2020
CostcoShopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far... pretty ideal!

[This review was collected as part of a promotion.] I purchased this refrigerator in somewhat of a rush, as mine broke and I suddenly needed to make a decision. I was looking for French door, in-door ice maker and water dispenser, spacious freezer with more than one drawer, three refrigerator drawers (fruits, veggies, deli), and an ice maker setup that would not take up 1/6th of my refrigerator space. This particular fridge turned out to be it. I've had it for about a month now, and I have been thoroughly enjoying it. It is very spacious, easy to organize, beautiful! Seems to work very well. In all honestly it could be *just* a little bit quieter. But it's OK -- it's a small tradeoff for all the awesome features that I really was looking for and this fridge possesses. I would definitely recommend it!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 26, 2021
Antony AKA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool Features!

[This review was collected as part of a promotion.] It was a good decision to select this refrigerator a month ago. It has all the features that someone would normally look when planning to buy a new refrigerator. Wi-fi feature enable us to create quick ice by just using the phone even while far away from home. Water, Ice and crushed ice coming from same space is a cool feature. Adjustable slide tray enable us to keep larger items without adjusting the height of the tray. This is a really cool feature. Really energy efficient, did not even notice a daily power usage hike after installing the refrigerator. Overall it is a good buy!

Review from lg.com
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Sep 14, 2022
LG French Door Midel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase

[This review was collected as part of a promotion.] I bought this appliance from a nearby home improvement store. Which, by the way included delivery and set at no charge. I was given the appropriate initial set of water filter and ice maker instructions. This appliance works wonderfully. There is plenty of room for food items. The 2-drawer freezer compartments are great. I can see every in the freezer without having to move items around. It purrs like a kitten. This was a great find.

Review from lg.com
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Feb 18, 2022
K Brech
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this fridge.

[This review was collected as part of a promotion.] We've had this about a month and it has been great. It seems very well made with nice features. And it is a pretty appliance. We were unsure about having a 2 drawer freezer, but we actually love it.

Review from lg.com
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Apr 21, 2018
Tread1701
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice Fridge

[This review was collected as part of a promotion.] Purchased the LG refrigerator 3 weeks ago. love it's feature and it's capacity. The dual freezer drawers make finding what you need much easier. Don't have to dig for anything. The refrigerator part is large and makes organizing a cinch. However the ice maker lasted for four days. manufacturer sent an ice maker out but that did not fix the problem. We are now waiting on another part. So now, after this investment I have to pickup ice every other day for the house. Still no ice maker. Going on four weeks.

Review from lg.com
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