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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 521-530 of 2,263 reviews
Mar 26, 2018
emart
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality, features, and storage

[This review was collected as part of a promotion.] The quality, features, and storage are second to none. It is quiet, and provides enough ice for a family of four. The efficient storage layout for ease of use such as organizing, and retrieving fresh as well as frozen foods is the best I have ever seen. The two door freezer option works extremely well for our needs, and does not sacrifice storage of fresh foods in the refrigerated section. I highly recommend this LG 28 cubic feet model for a standard size kitchen.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 13, 2021
Big Disappointment
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Piece of JUNK

Purchased this refrigerator 8 months ago. Within 6 months the ice maker stopped producing ice which causes the water dispenser to also stop working. Then, the 2 bottom freezers quit working. A technician was sent out & had to order both a new compressor/motor & ice maker. The parts are on BACKORDER with no information on when they will arrive. Do yourself a favor, DO NOT PURCHASE this overpriced, defective, piece of junk.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 21, 2019
LSU Tigers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Print Proof Finish

[This review was collected as part of a promotion.] We bought our refrigerator about a month ago, and so far we love it. especially the print proof finish, our old unit didn't have this on it, so you could just imagine how much cleaning you have to do to keep it looking good.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 29, 2021
OldSarge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It has everything!

[This review was collected as part of a promotion.] I wanted no fingerprints on stainless steel, instant icewater, ice cubes, crushed ice. This fabulous refrigerator gave me all that plus double drawer freezer, and easy to change water and air filters. We are partners.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 23, 2023
Bernardoo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] The self closing drawers are great. Might it be possible to make the French doors self closing? The fresh air filter is a nice feature but installing and removing is hard especially for senior citizens

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 27, 2018
Chancey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best design for us

I wanted a French Door refrain/freezer but many of the designs were not practical for us....we have no children, no need for getting drinks or snacks without opening refrigerator. I like the 2 door freezer as I keep things that we use more often in the top/smaller one. Also like the additional ice bin to be able to store ice there when I might need extra on hand when entertaining, etc. Definitely like the black stainless which does not fingerprint.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 17, 2019
DenisP
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We initially bought this refrigerator in June. That refrigerator had a major issue with condensation running down the side of it onto our floor. LG was was very hard to deal with. We ended up contacting the attorney generals office before making any headway at all. Even then LG was not helpful. Once Lowes found out about our problem they were great. They replaced our refrigerator pretty quickly. We so liked the design of this refrigerator we took a chance and replaced the faulty one with the same model. It was November before we got the new one. Hopefully we do not run into the same problem next summer. So, in short we love the layout and look of the refrigerator. We dislike the way LG treats its customers. We loved the way Lowes took over and resolved the problem. One thing of note about the refrigerator the dark stainless steel will scratch easily so be careful.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 24, 2018
LaxJD
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Lot of center shelf space

[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago. Very spacious French Door. Sleek ice maker. The dual freezer is very useful. Easy to sort items by draws. Foldable middle shelf is useful for taller items. Vegetables drawers are nice well. Quite deep. Cons: Need to close door very gently otherwise shuts with a Big Bang. Milk shelves Not adjustable. The center dairy tray could have been split into two as well. Need to now open both doors to open it.

Review from lg.com
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Jan 24, 2024
Emmy Mullins
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This refrigerator died at five years five months (five months after the expiration of its service plan). This was the second LG refrigerator I bought-the first lasted four years! Silly me for thinking that the second would last longer than the first.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hi Emmy Mullins, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please feel free to reach out to us on social media using the handle @LGUSSupport with the serial/model and phone number. We'd love to revisit all of our options in order to make you a satisfied customer. ~Tanisha

Feb 21, 2025
Francesca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I really like the refrigerator however it was extremely, extremely difficult to get through a regular door size. They had to take the doors off, and I had to take the door off the hinges in the house. Also, the icemaker leaves a little bit to be desired. And my one big ripe is the fact that they don’t have a small river removable shelf that goes on the outside of the refrigerator door when getting ice or water. It splashes down and it goes onto the other two freezer drawers. But yes, I do like it.

Review from walmart.com
Helpful?6Y64GGUTQNK313624255621