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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 511-520 of 2,253 reviews
Sep 29, 2019
POLE44
4 out of 5 stars review

Verified Purchase

GREAT UNIT BUT MISSING SOME FEATURES

[This review was collected as part of a promotion.] THIS IS A GREAT UNIT. LAYOUT IS WELL THOUGHT OUT. I DO HAVE TWO COMPLAINTS .. THE OUTSIDE DISPLAY SHOULD SHOW ACTUAL FREEZER AND REFRIGERATOR TEMPERATURE, NOT SET TEMPERATURE!!!! ALSO, IT IS ADVERTISED THAT THERE IS WIFI... BUT IT IS USELESS. AGAIN IT DOES'NT DISPLAY TEMPERATURES ....... AND I REALLY DON'T UNDERSTAND WHAT IT IS FOR..... AGAIN, THIS IS A GREAT UNIT AND WOULD HAVE GOT 5 STARS IF THERE WEREN'T THE TWO ISSUES MENTIONED....

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 22, 2021
Needonequick
4 out of 5 stars review

Verified Purchase

Expensive but nice quality

[This review was collected as part of a promotion.] Nice refrigerator, but on the pricey side in my opinion. Fridge drawers are nice with roller slides for easy operation. The 2 freezer sections make it nice versus 1 single freezer compartment - you don't loose stuff at the bottom of the drawer. The icemaker is in the left French door, which allows for a LOT of Fridge space versus other units. However, this icemaker has a relatively small ice storage compartment.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 13, 2021
Big Disappointment
1 out of 5 stars review

Verified Purchase

Piece of JUNK

Purchased this refrigerator 8 months ago. Within 6 months the ice maker stopped producing ice which causes the water dispenser to also stop working. Then, the 2 bottom freezers quit working. A technician was sent out & had to order both a new compressor/motor & ice maker. The parts are on BACKORDER with no information on when they will arrive. Do yourself a favor, DO NOT PURCHASE this overpriced, defective, piece of junk.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Nov 13, 2023
AmyJB
3 out of 5 stars review

Verified Purchase

Great with a few issues

This replaced an LG refrigerator that was damaged during a storm. I basically bought the same unit but with two freezer drawers instead of one. Having trouble with this unit with the freezer drawers icing excessively along the tracks, as well as condensation in the ice maker. Hopefully the issues get resolved soon so I can love this one as much as it’s predecessor.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Thank you for taking the time to share your feedback with us. We understand that it can be frustrating when a new appliance doesn't meet your expectations, especially when it replaces a beloved unit. We want to assure you that we take them seriously, please send us a private message on Facebook or Twitter through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service.

Aug 8, 2022
JH60
5 out of 5 stars review

Verified Purchase

Just over a month out. Great frig.

[This review was collected as part of a promotion.] We purchased this refrigerator just over a month ago. So far it has been a great purchase. We are enjoying the dual freezer design which makes it very easy to see at a glance what we have. The conveince of the ice and water dispenser on the door is also a plus.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 30, 2022
Eric2022
3 out of 5 stars review

Verified Purchase

Good Refrigerator Except for Small Water Tank

[This review was collected as part of a promotion.] Wish I knew how small the cold water tank was before I bought this refrigerator. You get about one cold cup of water before you have to wait for the cold water tank to refill and cool the next cup. Other than that, refrigerator has been woring fie (in service for about 1.5 months).

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Thank you for providing your feedback and for being a part of the LG Family.^Sandy

Nov 3, 2021
Mishelly
5 out of 5 stars review

Verified Purchase

Sliding shelf

[This review was collected as part of a promotion.] There are so many things I enjoy about this refrigerator. The sliding shelf came in handy already. I had something too tall for the side shelves and this worked perfectly. Having 2 drawers for the freezer is a great idea. So easy to find what I want instead of digging through and having the freezer opened when I do.

Review from lg.com
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Aug 6, 2022
LFXC24796D
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I’ve had my LG refrigerator for about 2 years. I love it! I especially like the see-through door. I don’t have to open the door, since it has a light in it, to see what I need. This refrigerator holds ample food. Don’t know anything else to say except I definitely am glad I bought this one!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 25, 2018
BB98
5 out of 5 stars review

Verified Purchase

LOVE MY NEW FRIDGE!!!!!

I absolutely love my new refrigerator. It was just what I was looking for. I wanted one with the icemaker in the door, not inside the fridge. I read too many people said it took up too much room inside the refrigerator. Also love the folding shelf. It is nice not to have to move around shelves when you have an overly large item. I have not used the wifi yet, but I will later. So I can't comment on that. One more thing I do wish to comment on is the outside water and ice dispenser. It is tall enough to fit a 2 quart pitcher under it.

Review from lg.com
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Mar 22, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

So Far So Good!

I have only had it a week and a half but so far I am liking it. With the ice maker in the door it leaves a lot more space in the refrigerator than the previous one that had the ice maker in the upper corner of the refrigerator. I also like the tall glass feature on the exterior ice and water, and the extra drawer for the freezer. It allows me to put the more frequently used frozen items in the smaller drawer to I don't expose all the frozen items every time I open the freezer.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621