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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 401-410 of 2,253 reviews
Feb 24, 2020
CrystalJoy
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We just bought out first home and decided this was the refrigerator for us. It's great, it has a lot of space and is easy to clean. I love that you can change the settings for the drawers based on what you have in them (Fruit, Veggies, Dairy) and everything is done with a touch (no notches). In addition, the water and ice dispenser works great and also works with a touch. One great thing that I also love is the chime noise it makes if you leave the door open.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 26, 2018
LeRoy01
5 out of 5 stars review

Verified Purchase

Great storage and layout..

[This review was collected as part of a promotion.] I've only had this refrigerator a short time and am, so far, pleased with the purchase. It's great not having to bend over, or get down on your knees to retrieve food. This unit has full shelf storage with the compact ice maker installed in the door. Great design characteristics.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 7, 2021
Rapi
5 out of 5 stars review

Verified Purchase

Omg I love my fridge

[This review was collected as part of a promotion.] I was dreaming with this fridge for a while, and finally my dream came true I love it The size, the smart feature, the Wi-Fi feature that tells me if I need to change the filter and more I bought for my new home and as well I bought the washer and dryer I love LG products

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 2, 2022
Cajamarca4lg2
4 out of 5 stars review

Verified Purchase

Cajamarca4Lg

The hardest part was programming, the paper work really don’t help sometimes, the first weeks some food wore getting bad and vegetables wore going bad too we never had this issues with other refrigerators, my daughter did contact tech support to help set up the right temperature and still I’m not happy with, one main thing to purchase this refrigerator was the water system honestly water needs a better filter I did expect more pure water besides that it’s something in the doors are not satisfied how it close , well that’s my opinion

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 2, 2022
Pegasus360
3 out of 5 stars review

Verified Purchase

Chock full of features but many problems

[This review was collected as part of a promotion.] The refrigerator is attractive and noise free. Unfortunately, the refrigerator came with the wrong water filter adapter installed in the unit. It had to be replaced. The water dispenser failed within two years and needed replacement. The compressor failed within three years and required replacement. The booklet instructions to WI-FI enable the unit was inapplicable to the unit so it was never activated. Consequently, I'd say that there are quality issues with this unit. The need for maintenance upon installation and then repeatedly afterwards makes me hesitant to recommend this model without getting a good warranty Thankfully, all of these repairs occurred during my three year warranty.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 26, 2023
Hockey mom Joy
4 out of 5 stars review

Verified Purchase

Features outstanding, buy extended warranty

I have had this refrigerator for several years. Unfortunately, it did not last and was replaced by LG. I was able to buy any replacement refrigerator I wanted, and I chose to buy the LMXS28626S again because the reviews, Consumer reports reviews, features, and price. The ice maker is in the door and frees up valuable space. Adjustable shelves(would like to have had one more hole in the panel to move the shelves) Adjustable shelf for tall items, you can open the drawers with only one door open, even the deli drawer can open a couple inches to squeeze something small in or out. Deep door shelves on right. Freezer drawer(could not find too many regular sized refrigerators with a 0° drawer) makes for easy access frequently used items. After the fact, we realized there was a slight noise with the first unit that is not present with the replacement unit. I bought the extended warranty and would recommend everyone buy it for all appliances that are being made currently.(have had to use warranty on several items) Check for frost around the drawers and keep a thermometer inside the freezer and fridge compartments. This is my 3rd LG refrigerator in this style. The freezer drawer, a slim ice bin in the door, and deli drawer were the best in this style refrigerator. Would recommend the LMXS even if ours did not last as long as we would have liked. Enjoy all the room inside.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from social/LG

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Feb 18, 2024
Eight refrigerators
3 out of 5 stars review

Verified Purchase

Likely the worst refrigerator design we have ever

Making ice is NOT a forte of this refrig. There is no way to easily access ice without dispensing it with great noise and variable stopping. The doors and drawers, especially, vary in how they close or stay open. one doesn't close by itself, another closes forcefully. Is it at all possible to regulate each???? The design of the interior drawers makes it difficult to tell which, top or bottom is what you grasp to open the drawer. Terrible design.

Review from lg.com
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reply from LG Digital Care Team

Hi there, looks like you're having a bit of a "chilling" time with your LG appliance. Let's work together to "break the ice" and get your appliance running smoothly again! The doors and shelves may be a matter that can be alleviated by adjusting or leveling your unit. See the troubleshooting link for some helpful tips http://spr.ly/6422Xa5bn. Don't keep us waiting on ice, we're ready to take some action. ~Tanisha

May 15, 2021
Boob27
5 out of 5 stars review

Verified Purchase

Amazing refrigerator

[This review was collected as part of a promotion.] We purchased this refrigerator for our new home and it is perfect. The design is great, it has plenty of room for everything. The shelves are easy to clean and truly protect spills from going everywhere. The only knock is that there is no such thing as "fingerprint resistant" stainless steel. There is some sort of finish that makes the fingerprints easy to clean, but they still appear just as easily as regular stainless steel.

Review from lg.com
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Mar 14, 2021
Asheville Al
4 out of 5 stars review

Verified Purchase

Not Quite There

[This review was collected as part of a promotion.] After using our refrigerator for 10 months we've decided that it is just not the best layout. Limited shelving configurations is a big gripe. We liked the ability to accommodate tall botttles/containers but it takes away from shelf space in return. The middle drawer should have been either freezer OR refrigerator not just freezer would have been a great design. The ice machine is okay but tends to iceup/melt cubes and causing issues and the use of the middle feezer drawer to store ice cubes just didn't fly. Fit and finish of the unit is great. Well lit interior is great and the three drawers roll in and out with ease. Keeping the exterior clean and shiny is a snap compared to our old stainless steel unit and fingerprints and smudges wipe off quickly with little effort. Love the color as well.

Review from lg.com
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Feb 20, 2021
Gopi G
5 out of 5 stars review

Verified Purchase

Excellent product for my needs

I love this product , with two bottom refrigerators , it’s easy to have long term storage items untouched while one with my fav ice creams handy. If anything that can be improved I guess the middle of two door refrigerator section on the top, at times it will sound a lot .

Review from lg.com
Helpful?6Y64GGUTQNK313624255621